Discount Tire Store – Dallas, TX

Will not go anywhere else. The service is quick. They take care of their customers. Was greeted as soon as I walked in the door. Everything was explained to me. The prices were fair and I didn’t think I was being tricked into buying anything. They gave me an out-​the-​door price so there was no confusion. Will definitely be back.

Super impressed with the level of care and customer service I received today! Eric was very professional, knowledgeable and efficient with getting my problem diagnosed and a solution offered. Not only was he so very kind to me, but while waiting for my vehicle to be finished, I overheard him deal with an impatient, quite rude customer and his demeanor never faltered. He was just as nice with that person as he had been with me. Customer service doesn’t always take tons of skills, but excellent customer service does take patience and sometimes compassion. Kudos to the management of this location for hiring, training and continuing to set above the bar expectations of their staff. Definitely a Discount Tire customer for life!

Ive bought tires here and gotten them serviced for 2 cars: 1 sedan, 1 SUV. My first experience with them was when they patched a tire for me that had a nail in it. They did the patch for free and didnt try to pressure me into buying new tires because I still had good tread. I admired their approach and went back to them when it was time to buy new tires. Their prices are competitive and they do free air pressure checks and patches even if you didn’t buy your tires from them.

Excellent Business! When you go in you can tell how important customer service is to this business. No pressured up sale, prices are reasonable and the service is prompt. The Lobby is very clean, and I Love the uplifting music! Way to go Discount Tire!

I was in desperate need of a new tire and ASAP. It had been raining and my tire was sliding around. I called discount tire when they opened at 8AM and they worked with me getting me an appointment at 10:30AM. I came in the manger helped me right away, looked at my car and was able to get my tire changed within 35 minutes. They even pulled my car back inside for me and my daughter so that we would not get wet from the rain. These guys were great, will definitely be back here,

Nick was awesome this morning! He greeted me outside and walked me through all of my options for new tires. He was honest and didn’t try and get my money like most car places. He was very welcoming and it only took thirty minutes! I am very impressed with the staff here and will definitely be returning for my other two tires soon. Thanks Nick! Glad I chose discount tire!

I’ve been to several of these locations and they are not all created equal! I had a bad experience at a location where I made the deposit. It’s worth it to me to drive a 6 extra miles to this location. I get great service and good pricing. I recommend this location to all my friends in need of tires. I didn’t buy the tire protection since I have to buy new tires every 15k miles, however they worked with me when I need a replacement after only 2k miles.

This is only tire shop I go to… and I live 30 minutes away. Why? Because they have awesome customer service and are one of few shops around that do specialty wheel and tire work such as for corvettes. I’ve tried others, and they fall short. Pep Boys even cracked one of my wheels once. Don’t waste any more time seeking professional work for your wheels, they do it all right here and will treat you great from start to finish

I am incredibly impressed with the service here.
If you’re a frequent customer and have an account, they will fix your flat for FREE. Not that deceitful «buy something for twice the price and get this free,» no, you walk out paying $ 0. Of course, this is only if the source of the flat is repairable (run over a sharp rock, nail in the tire, etc.). I doubt they’d be able to do this if your tires are slashed.
That alone will keep me loyal to Discount Tire Co.!!
And being a tire store, prices are also reasonable, I got all 4’s replaced a few years ago for a not so bad price.
I am just extremely impressed that they fixed my flat for zero dollars, thank you guys so much for that.
I’ll definitely recommend and come here when I need new tires.

Excellent service! Great job guys. I had a flat tire and called to see if there was a replacement. JD was polite and knowledgable on the phone. Mitchell helped me when I came in was also courteous and professional. Fair price for the tire and even pulled up my car when finished. Thanks.

Drove over a tire this weekend, made an appointment for Monday at 5:30, and drove away with a new tire before 6! Staff was friendly, helpful, and knowledgeable. Would definitely come back.

The salesman didn’t try and oversell, actually referred me to a better deal, only took about an hour to change two tires and rotate, with no appointment. Pretty good location for things to do while you wait.

I like Discount Tire as a chain, but one thing that kind of irks me is that they don’t show availability of tires at a store level on their website. You might punch in your zip code and see an awesome list of tires and prices and rebates, but in my experience, the stores don’t tend to carry the ones I would want. I do all my research at home and think I’m all good to go tell them exactly what I want, only to get there and find out that they aren’t in stock and that I’d need to leave the car there to get it done unless I want to come back another time.
I’ll wager that most people don’t plan on leaving their cars somewhere to get a few tires changed, which inevitably means the customer is put on the spot to make decisions about something we know nothing about in an environment where we can’t really look at and understand our options because they’re just lines on a computer screen that we can’t even see very well.
If you want to be sure you’re getting the deal you think you are, be sure to call the store to verify the tires that are in stock. You may be surprised…
Other than that, great location and friendly staff.

Amazing service! I came in here after a horrible experience at Toyota with a new car, and based on the recommendation of a friend. I had a big meeting at 3PM and I made an appointment at 1:45. I arrived and they attended to my car immediately. They fixed the issue within 40 minutes and handed me my keys by 2:45 — as promised! Turns out, it was a minor tire issue, so they didn’t charge me for it either! And they balanced my tires and everything. After spending long hours and copious amounts of stress at Toyota of Richardson over this issue (even though I bought the car from them and came back a day later), Discount Tire saved the day within less than an hour and at no charge. They just won a customer! I would definitely recommend this place to anyone looking to get their tire fixed! Thank you, Discount Tire!
Btw: I forgot the name of the associate who helped me… I think his name was Mike.

Obviously having to get a new tire unexpectedly is not fun. However the service at Discount Tire on Araphaho is fantastic! The whole place is super clean and the staff are friendly, energetic, and knowledgeable. I don’t feel I’m being up sold for anything and I know they have my best intere$t in mind. If I have to go through this, glad it’s with these guys!!!

This place is absolutely rocks. They have great prices and great customer care.
I have bought several sets of tires there and they have taken care of me each time. I’m glad I bought the extended warranty or hazard warranty whatever they call it, because I had several tires end up getting nails in them as well as other things and they were covered.
I also didn’t know that they do free rotations, even if you don’t buy the tires there. I went in about 45 minutes before closing and they told me I could take about an hour to get to the car because it was so busy there. They got it done in about 30 minutes.
These guys are all honest and will fit you with the right tire for your car.
They’ll even check around with other stores if they don’t have the tire you need.
Their prices usually match or beat other places.
It is right next to a Walmart so you can stop in do some shopping, eat a McDonald’s or walk a couple blocks further and go to several other places to eat while your tires are being repaired.
I found that if you have to go on the weekend, it is good just to drop the car off and maybe have someone pick you up or go do shopping and get the car later on that day.
I also like the free, cold bottle water they have available. It’s really good on a hot Texas day.
I have absolutely no complaints with any of these guys or this location.

This location has unusually clean bathrooms, for a tire shop. The customer service was great. I got two new tires in less than 45 minutes. Anna got to get a price on them.
The location is close to a Walmart and a few other restaurants if you need to eat or do some shopping while waiting on your services to be completed.

I went there with nail on my tire and with the Marco help. They fixed in 15 mins. Awesome place to go for all the tire needs. Thank you discount tires!

Really? Five stars for a tire shop? Yep… here’s my story:
I went here for the convenience, but will return here for the fantastic service.
I had a «low tire» light on in my car, so stopped in here on a Saturday morning. The air pressure guy told me I had a low tire, and found a nail in it. He told me there would be about a 45 min-​1 hour wait. No problem, I thought, as it’s only going to get busier since it was a Saturday. I went inside, and the friendly technician named Ezekiel helped me. He told me the wait would be 30 minutes (isn’t that great when you find out the wait time is less than anticipated)? I was there at 10:30 and the bathrooms were spotless, and they were organizing the lobby area, making sure everything was neat. They checked on me 3 times in my last 15 min of waiting, letting me know my car was almost ready. Then they let me know because it was just a patch, it was FREE! What great service.

I had another positive Discount Tire experience at this location. My low tire pressure light came on. After attempting to solve the issue with adding air on my own, the light would not go off. I went into this location, and the gentleman determined that I had a slow leak.
They were pretty busy, but they still had me in and out as fast as they could. Great service!

This Discount Tire is bigger than some of the others I have been to. I blew out a tire and called them during my lunch break, they mentioned they would have me in and out in about 45 minutes. I went over there, and the guy looked at my tire and wheel for any damage. Luckily, no damage was done to the wheel, but I had to buy a new tire. He sold a similar tire to what I already have on my car, and he didn’t try to push his sales tactics on me. He answered all of the questions I had, and I do recommend roadside hazard protection. They replaced my tire in under 45 minutes, checked the pressure on my other tires, and I left the store satisfied.
A big plus to this place is that they do FREE AIR CHECKS!!!
They also patched a flat tire up for free.
I buy all my tires from discount, they will beat just about any price.