Midas

Talked with ownership about a price discrepancy and they were able to work out a deal. Happy that they were accommodating.

Called last minute on a recent Friday before their closing to get in for a overdue oil change. Manager, Tyler told us to come on in, they would take care of us. Colin was our technician. Friendly, fast, efficient… all of which were welcomed as we were next jumping on the freeway to drive all night for an unexpected road trip to Illinois. Overall, they took good care of us and we definitely felt save driving the 900+ miles round trip.
Thanks, Gentlemen
We’ll be back!

Took my Lexus RX330 in for an oil change on ⁶⁄₁₃ and today when I drove it to work my fender liner ripped off. They had to remove the liner to get to the oil pan/​filter and failed to mount it back properly. These car shops are frustrating and offer such poor service. I would say avoid them all and take your car to the dealer of you want a peace of mind. Now I have to take my car to the dealer to replace the liner which will cost a pretty penny…

The service at this Midas location is awesome. I’m am defecting from the Midway location.

Not friendly at all. I drove to this location because of the great reviews and expected at least decent service. I arrived at 10am and there was only one person there. The guy in charge barely acknowledged me while on the phone and wouldn’t give me a clear estimated time the car would be ready. I am the only person here, needing a simple tire change ($ 420), and more than two hours later, still not ready. I would be fine if they were really friendly, but I feel as if they’re doing me a favor. Do not recommend.

Good place for casual car repair and tire issues.
I went to check and fix my deflating car tire.
They fixed it in 15 mins. The front office guys is very warm and cool. He explained me the charge to fix a flat tire outright, no surprise charges later. I would recommend this place to anyone wanting to doing a quick fix for your auto issues.

I enjoyed the service at this specific location. Kyle was super nice and friendly. They didn’t try to sell you anything extra or put pressure on you. Nice to know I have a place to go now to take care of my car.

Great customer service and they really try and get you the best deal! I would also try and schedule an appointment before you go in, but if you don’t then it’s no more than a 45 min wait.

I like going to take care of some of my Car issues here. They give really good quotes and they actually show you why some things need to be replaced, what can wait, and actually tell you if someone was trying to rip you off (AKA the dealership service dept).
All in all, I will take all my cars here if I can.

The manager Kyle is awesome. Very personable and straight forward with you about what work you may need and your options. Worth coming back to.

This «Randolph» mentioned in past reviews is no longer there, but the new manager Kyle is awesome! I came in with a Groupon today (don’t forget to make an appointment like it says in the coupon terms!) and they got right on it along with the courtesy check.
Everyone I interacted with at this store was courteous and professional.
Kyle was really cool about letting me know what they found in the check (mostly things I already have heard from other places) without trying to pressure me into doing anything.
Some people come on here like «how come every time I come in for an oil change, they give me 10 other things to fix?» Well, probably because that’s the only time a mechanic sees your car and is actually looking for things wrong with it! Anyway, I don’t mind having things like that presented to me as long as it’s done in an honest fashion.
I definitely get the impression that Kyle is the type of guy you could ask «do I really need to do this?» and expect to get an honest answer from. When I complimented him on this he said something along the lines of «I still want your money, but I would rather EARN it from you over time because you are a repeat customer and trust me and consider me ‘your mechanic,’ not bullshit you and take as much as I can up front.» Exactly the right attitude to have, in my opinion.
I ended up spending like $ 25 in addition to the money I spent on the Groupon because I went with synthetic oil (which I should have done a long time ago).
Will definitely be back!

This place is not for me. I went in for a simple inspection and saw just how unscrupulous they were. I had just had an inspection 2 months prior in Tennessee and had to register my car in Texas. My car isn’t new, but I’ve maintained it well. The «manager» Randolph told me that I had an issue that caused me to fail inspection, but the could fix it for nearly $ 650. I asked what the issue was and he could provide no real issue. He called in the «inspector» who said I had a brake fluid leak, but could not show me any fluid or moisture at all. I’m no mechanic, but I know enough to tell they were shady. I left and went ½ mile up Preston and got it done at Firestone with no issues or wait! Those people are crooks and I can just imagine how many unsuspecting people they con into unneeded work! I called the corporate office and was issued a refund and a formal written apology when I threatened to take my paperwork from them and Firestone to the better business bureau! Watch out people, don’t get scammed! I only gave 1 star because there isn’t a negative one!

Randolph was awesome! I was way overdue on my oil change on my fleet car. I pulled up and he came outside to greet me! That is definitely service right off the bat. He made everything incredibly simple! I simply handed him my booklet and he took it from there. The last place I had gone to grilled me with questions and I had to go out to my car about 3 times to gather other miscellaneous info. Plus it was great that he didn’t give me a hard time about the mileage being almost 2000 miles overdue. I went to another place 3 miles before I hit the last mark and the manager had the nerve to joke with his employee that they should drive it around a couple blocks to hit the mark! This was an awesome experience, I didn’t even have to get up out of my seat! Randolph was awesome and we even joked about the review I was going to give him. So here it is if you ever read this!

I got a coupon for oil change there. It is fantastic, very easy to set an appointment up and they are on time! They are super nice and competent, I was really impressed with their customer service.
They explained to me what I would need to do, how much, what was urgent, what was not. The next day Randolph called to thank for the business and all that. I would definitely return.
Why not 5 stars??? Guys… can someone explained to me why everytime you go for an oil change they found wxz failing, yadayadayada not working properly and the radiator almost having a heart attack? LOL I mean not just in this place– if I go to Volkswagen is the same thing, any other oil change place (uh…just recall 3 who didnt do that. and 1 is closed). I mean…“why” is a rethorical question, of course.

Excellent customer service! They won’t try to sell you anything you don’t need and they make everything easy to understand.

I had a coupon for an oil change so I thought I’d try it out as my normal guy can be pretty pricy. The Manager, Randolph, is fantastic. And they do a full inspection on the car to let you know what else might be wrong. I had a feeling I needed new brake pads and sure enough, I did. They had all tires off and showed me every pad and explained the maximum I could do, as well as the minimum. Randolph spent time with me going over various costs estimates and was very honest. And explained everything in great detail I spent a bit more than I planned on having just gone in for an oil change, but I’m really grateful to them. And Randolph has a stash of coupons he applies to various services. He also gave me a free oil change for my next visit! I highly recommend these guys — really top notch.

I went to get my car serviced at Pep Boys and they didn’t fix the problem and kept giving me the run around. So I figured I would try a new place. I read some reviews online and this place seemed like a nice place to try. Boy, am I grateful for all you fabulous Unilocalers! This was the best experience I have ever gotten while getting my car serviced.
First of all, I caught them on a mildly busy day. But I was promptly greeted when I walked in and asked what they could do for me. I was treated with respect and they were very up front with everything that they were doing to my car. As I had just been jerked around with Pep Boys, I was very leery and I’m sure I was asking a lot of annoying questions. The manager was patient and answered all of my questions without becoming condescending. I called my family mechanic back in my home town and had them talk, and he seemed happy to do that!
I was in and out of there in about an hour and was made to feel like family. This will now be my go-​to place for all of my auto service needs.

I went here about a month ago to get my state inspection done. I was happy at the time of service but almost as soon as I left the place (maybe 5 minutes later) my check engine light came on. I had declined all sorts of things that they had said that my car needed because I wasn’t in a spot financially to have them done and it seemed like Randolph was very understanding. He even tried to «talk» to me about personal problems because he said he knew what it was like to struggle… well, I finally go and get my car checked at the dealership a month later when I saved enough money to go get it diagnosed ($ 100 just to do so) and I told them about how my check engine light came on and that I was suspicious that Midas may have done something to it in order for me to go back and get all the services they said that I needed. Do you want to know what they found? They found that the MAS wasn’t connected! So it seems to me that they checked my car, wanted to make more money but I declined, so then they left it loosely attached so it could come loose and make my engine light come on and then go back to them out of desperation to get it fixed. I think not! Sometimes, people who seem overly nice and concerned are not who they appear to be. Maybe that’s what this Randolph guy is. He thought I was some poor stupid woman who was in a desperate place and thought he could take advantage of that. I think not! Now Randolph didn’t actually touch my car to my knowledge so maybe he is the poor unsuspecting victim as well. The Tech was Wayne King. So maybe all of this was Wayne King trying to cheat me… in any sense, if this is the case, Mr Randolph, please check out your employees more clearly and hire honest people.

Randolph at this location was really great about answering questions and trying to help everyone out. Nice location, great service & clean store with lots of little stores/​food in the shopping center to walk to while waiting.

Decided it was time to fix that annoying problem of my car veering right when I dont hold the steering wheel. (car alignment) So I stopped by Midas since it was a big name, and close to where I lived.
I was pretty impressed by the friendly/​honest and helpful nature of manager Randolph. Im a admitted car noob, and had several questions, and he fielded them with expertise and gave me several helpful tips on how to find what I was looking for. (used tires, they sell only new at this location)
Plus this place is real close to a quaint lil chinese restaurant with cheap eats.[like under 5 $] (try the generals chicken). To wait while your car is getting worked on.