Samstone Auto Repair

After the response of the owner. Again I am not for sure why you keep insisting serpentine belt is part of Texas state inspection when it is clearly not. Here is a link you provided:
Also, I have called Firestone, Christian brothers, and Jiffy lube and all have confirmed that serpentine belt is not part of state inspection and some mechanics try to say it is to make extra money and some how confuse it with steering. Serpentine belt helps with steering but steering inspection for state requires a suspension check, power steering fluid level among other things. However, serpentine belt is not a required check list by state of texas. Secondly, I don’t need to come back you since I passed my state inspection they very same day after leaving your place at christian brothers with no issues. Hence, my point remains that you not only justify your dishonesty but support your employee doing it. I have also done the courtesy of calling Texas State Department and they have confirmed that serpentine belt is not part of state inspection. I have also lodged a complain against you and your open false requirement of it with paperwork.

An amazing experience the gentleman were SUPER NICE AND HELPFUL. Fixed a lil squeaky noise from my driver side door. Very affordable prices and helpful hints about my car up keep. Thanks so much Samstone!!!

I came here on a Saturday in the middle of the day because my car was having issues starting. As I suspected, it just needed a new battery. I drove up and was helped instantly and given a quote. I appreciated the fact that the guy was straightforward with prices and what could have been wrong with the car. The wait was long, which is why I’m giving four stars instead of five but I didn’t mind really. I got an oil change and a new battery. The guy even told me about the annoying lights that come on in my car like the stupid tire pressure light even when there is enough air in my tires. Everyone here was nice and I got my car fixed so I was happy. I’m thankful that no one tried to sell me extra things I didn’t need or want or try to over charge me. It was just a straightforward experience and I was satisfied!

Stopped to get an oil change and state inspection. My sunglasses were stolen! Called and talked to the manager and was told they have cameras and would call me back by end of day. I have not received a call back and I’m sure I probably won’t. The oil change took forever and the employees are all standing around laughing and joking. Take your vehicle some place else! Bad customer service and shady employees who will steal from you and a manger who did nothing!
I have NO voice mail from the manager.

Excellent service!!! Went there yesterday to get an inspection and a general checkup. They assessed my car and explained (in plain English, no mechanic speak) what I should look to replace etc. All at a reasonable rate! I will definitely be coming back for all my car maintenance. I will also try the Auto Spa :-)

These guys are awesome! We all know that mechanics can be thieves and be untrustworthy sometimes. Some take advantage of people who know nothing about cars. However, these guys are not like that! They break things down for you that you can understand and they show you what they are talking about! I’ve been going to them for my oil changes and routine auto repairs for over a year now and I’ve never been disappointed. I recommend them to everyone needing something small to something big. Good guys here! Joe and Alec are the two that I’ve had correspondence with. Both are great.

I have been here before and had pretty good service but for the past few days I have been giving the run around with them and I just wanted to know how much it would be to fix my car I never got an answer it was a waste of my time.

I traveled all around Addison and the Dallas area trying to find someone who could figure out my check engine light issue. Joseph was awesomw. Figured it out fast when no one else could. Fixed other issues, changed the oil, and inspected the vehicle for a very low price. Higley recommend this place and will be back soon!