Cherry Nail Spa

The nail tech I followed to this salon left to start her own salon, and the other person I really liked there left, too. I did not have luck with any of the others, and there seemed to be new people being trained around the time I stopped going there, so … I am following my nail tech or switching to a new salon. Also, I found that the set up of the chairs in circles facing outward means you can’t chat with a friend during a mani/​pedi.

Not at all happy with a mani/​pedi I recently received at this nail salon. I had requested gel on both my fingers and toes, but noone mentioned a $ 20 up charge FOR EACH. That’s way more than most places, so needless to say my service was $ 88 before tip. To top it off, the toe color does not look near the sample I chose and my finger nails were not painted on the sides, nor did they trim the skin around the nails in my manicure.

Greatest place with low prices! Highly recommend Leslie she always does a perfect job and is so friendly!

Being going to this location for 4 years through different ownership but my manicurist, Amy, has alwasy been there. She is great.

I was going here somewhat regularly because it is close to Tom Thumb and convenient when I do grocery shopping on the weekends. I have gotten manicures, pedicures, brows and massages here. They are almost always empty and just sitting around and now I realize why. When I walk in they are not friendly, do not smile and seem to be bothered. I got a massage and the lady did not greet me but just sat me in the corner on one of the massage chairs and gave me a lackluster massage. The salon has no energy, there isn’t a good customer service attitude or a pleasant experience. It seems like you are a bother and they’d rather be left alone!
When I signed the slip to pay, the lady stood over me while I filled out the tip portion too– haha! I will never go back.
Pedi Spa a block over on Preston and Royal was a much better experience. They greeted me with smiles, sat me promptly with a beverage and gave me an amazing food rub that was worth every penny. When you want to relax on the weekend, the attitude and customer service helps a lot!
Nail Time is not worth a visit unless they improve their customer service experience.