Greatstate Transmissions

On november 2^nd, i took my truck here to get my transmission worked on. My wife called them on november 6^th to see what the status was on it and they told her that the receptionist was out for a couple of days so they didn’t give us a courtesy call to let us know, and stated that they would get the part for my transmission until November 9^th. They gave us a call on november 10^th stating that it was ready. When we went to pick up my truck, I noticed ants in my center console and told them. The guy working stated that they had some «crazy ants» in the shop, but offered nothing to help get the ants out of my truck. By this time it was already 5:30 pm so I came home to try and get rid of the ants. I went on some errands the next day and noticed that there was a punch hole that left a small divet in my driver side rear on the body that was not there when we dropped it off. The truck is running well, but the customer service is way below par.

These guys really are the best and I am SO glad my transmission failed me in Corpus. I had the transmission go on my Lexus and with the good reviews I had it towed there for an estimate. Not only did they fix it perfectly but they offer a 3yr 75 000 warranty (including parts and labor) which is much longer and better than most. The Lexus dealer was going to be more expensive and have a shorter warranty. They put it all back together and its running like a top! Plus I LOVE that the do all the rebuild work onsite… buying a rebuilt transmission from an unknown source is not a good idea and brand new OEM ones are very expensive. These guys seemed very honest and great to work with!

Nice people; they helped us tremendously, at no profit to themselves.
While on vacation from Mo., we had a blazer towed in; the problem was thought to be the tranny. We had to drive a rental car back to Missouri, and when Tracy told us over the phone that the transmission was NOT the problem — but a completely blown engine — we had to come back 800 miles w/​a car hauler to fetch the blazer.
Greatstate kept the truck on their lot for nearly 2 weeks without charging us.
They could have charged us hundreds for diagnostics and storage. Thank God we found these very nice people (this «vacation» cost a bundle) and you can certainly trust them with your cherished ride.

Great service. honest.

We were visiting from out of town and Don and the crew at Greatstate did everything they could to help us out and help us fast. They did a great job, at a great price and in speedy time so we wouldn’t have to be in a hotel an additional night! Don and the team were honest, courteous and helpful, to be from out of town and receive this type of service was a Godsend!

(We’ve since moved from Corpus but I’ve been meaning to write this review for a long time now.)
Anyway… how in the world does this place not have any Unilocal reviews yet? One would think that after witnessing the tremendous amount of thank-​you letters pinned to their walls, that one could find the same outstanding reviews online. Hmmmm
We’ve had the unfortunate misfortune of needing work done on our 2003 F150 on several occasions… but FORTUNATELY, we discovered Greatstate Transmissions.
Everyone knows how difficult it is to find a dependable, honest mechanic who doesn’t prey on people and won’t take advantage of customers. If I had to choose one word to describe this place, it would be «trustworthy». Very long story short, Ford wanted to charge us an excess of $ 5,000 for a new transmission (with labor of course) yet Greatstate was able to complete the very same job for a fraction of that price at just under $ 2,000.
We’ve had several other small issues with the truck’s drivetrain and this quickly became the first place to call.
I will say though, that my favorite part about visiting here isn’t the service, it’s the waiting room. The most sweetest dog and cat pair were always around to greet me… If you’re not a pet person, don’t worry, they’re not «in-​your-​face» pets (is that even a good term for that? haha) so they won’t bother you.
If you’re new to the area and/​or are looking for a trustworthy place to have your vehicle serviced, I highly recommend Greatstate. They’re friendly and truly do live up to their slogan: «Where Honesty and Integrity Still Matter.» –Probably the very reason they’ve been in business for 35 years!