Rocky Mountain Chocolate Factory

I used to love going to this place in the mall… then it went under new management. I went in there this past weekend. The place was empty. My daughter and I waited 10 minutes even hollered «hello» but no one was around to help us. While we were waiting for something I started looking at things in detail. The had mini ice cream cones with chocolate covered something. The character design on them was from Halloween. The chocolate covered oreos were from Valentines day. Makes me wonder how long some of the other stuff had been sitting.

Ruined my birthday
I went in on my birthday (yesterday) to get a special treat: a caramel apple. I told the guy I wouldn’t be eating it that day when he asked if I wanted him to wrap it up. Imagine my disappointment when I went to eat it tonight and discovered it was cut up into pieces and so the apple had started to spoil. That was my first time at this RM, and it will be my last. They ruined my birthday and stole 6 of my dollars. I’m disgusted with them!

Always pass by this place in the mall.
The delicious caramel apples caught my eye; I had to get two!
But wait, they always have a deal going on, the cashier told me if I bought one more, I could get another one free. So I ended up bringing home a total of 4 Caramel apples!
A bit pricey, depending on which apple you get — ranges from 6 $ to 8 $. They are gigantic however, and a sugar bomb,
Would be a good place to get chocolates as a gift, as they have truffles and other types of chocolates.

Last time I came here to purchase chocolate covered strawberries it was a hit. I bought half a dozen large strawberries (half white half milk chocolate) and they even had the opposite chocolate designed on each one.
This time, I went in there and only saw really small milk chocolate plain (not designed) strawberries, in twos. So I asked the man working if they could do white chocolate as well. He said yes. I asked if he had larger strawberries as well as the small ones, he said yes. So I asked if I could get 6 large ones; 3 white chocolate 3 milk chocolate. He hesitated at first, so I asked if I was being too complicated and he said yes, but he would do it and if you buy 8 you get two free. I said why not, and he began making them. Somehow I ended up with 7 duets which is 14 small strawberries and 3 big ones. He did not consult with me that they were going to be small ones, and I ended up spending way more money then I did the last time– which I’m not even most upset about. These strawberries aren’t designed, they’re totally plain. They are for an anniversary gift and I’m totally bummed about it. There’s no way we are going to eat 17 strawberries between the 2 of us by the time they melt tomorrow. I was hoping since I said they were for a gift they would be nice looking. I don’t think I will ever go back for these.

They have some great looking candy. I bought about 7 pieces for us to sample. They don’t really have much for mint lovers or coffee lovers. None of us were overly impressed that we would go back for the over priced chocolate. I do like that they have the chocolate coins for my daughter. The 3 stars are for the the very friendly sales clerk. Both were friendly but one lady didn’t say much.

I used to love coming in and treating myself to one of their amazing apples. Recently I came in with my mom and we bought Carmel apples with pecans on them. Super yum! It was all good and gravy until I cut my apple open and smelt a foul stench. I didn’t assume it was the apple because I have never had a bad apple from here before. I took a bite and sure enough it was a bad rotten apple. It was so foul and for the price I was so disappointed. You guys work with apples everyday, how could you sell a rotten apple! Not sure if I’ll be back.

Small chocolate shop in the Sunvalley Mall I just stopped by for some Valentine’s Day goodness. Just like See’s I suppose, just much smaller. I got a sampler for about $ 20, which seems to be market rate. Hard to mess chocolate up, so I’d be back if ever in the area.

Damn! I was in the mall about 2 months ago after working out. Decided I needed a few gummies from candy shop as a reward. Well I walked the wrong way and ended up in the Rocky Mountain Chocolate Factory. Oh My Goodness! I was looking at the apples but since I had no one to share with I bought a few pecan clusters and now this is my favorite place to get chocolate. One time I went in and spent $ 24 on chocolate but still did not get the apple. This place
is very addictive for me but I love it! My sweet tooth is always satisfied! Cannot wait till I move away and have to ask someone to mail it to me!

Ok so I’m not trying to be some Grinch or anything but I’m so not happy with my little experience when I tried to stop through this location at about 2. I come in really wanting plain milk chocolate covered strawberries. The place is tiny & a lady with long dark hair pretty smile is talking to one customer and is so loud the poor red headed girl couldn’t hear me. I wasn’t being too terribly loud as I had a bit of a headache. So the only thing in the display was milk chocolate with white drizzles which I thought was white chocolate. I just want plain so I’m trying to ask the girl if they have any plain milk chocolate strawberries or could make some. Instead of answering my question she proceeds to tell me «it’s just a tiny amount of white chocolate drizzle» meaning oh I can just get those. I don’t want those then some white guy interrupts so he can ‘clear things up’ I’m
Guessing and «says oh that’s confectioners sugar not white chocolate.» Ok still I don’t want that, I want plain so I say I want «plain milk chocolate.» So he starts listing off other items like toffee, apples etc. Ok so this is why I said nevermind & left. The red headed girl & I were doing fine but the guy just had to interrupt to be right & from that thought process he didn’t hear I was already asking for milk chocolate STRAWBERRIES! Idiot. Then as I’m walking out I hear «thank you & you have a merry Christmas by the guy in the most sarcastic tone ever. Super rude. All because I didn’t want white strips of any kind on my berries, just chocolate. Geesh way to make someone feel warm & welcoming in the store. Maybe the loud talking lady with long dark hair should worry more about training her staff to be more accommodating rather than having to prove you’re right or how to not act like an idiot because I’m done & decide to just leave quietly. If I didn’t have a bit if a headache I woulda told that ding dong exactly that. He’s lucky he didn’t get his ass cussed out. Glad I don’t live in that area. Better places to get goodies everybody!

Love this place!!! In generally, i love chocolate or carmel covered apples and the fact that i can get them year round is even better.
I mostly go here to get an Apple! I have tried all them expect the Grasshopper (not a fan of mint chocolate).
Staff is friendly too
I am sad though because my husband and i are moving to Chico, CA and they don’t have a rocky mt chocolate factory :(

I love this place! My favorite apple is the Grasshopper. They don’t always make it because for some reason it’s one of the less popular apples. BUT! The girl working there did tell me that I could call ahead and ask them to make one for me so I could still get it anytime I wanted! That’s some serious customer service! I haven’t taken them up on that offer yet, since every time I’ve dropped in lately they’ve had one made already, but I really appreciated the offer. The employees are always so nice, they must get free chocolate or something!

They have a wide variety d chocolates & candy covered apples. They are a little pricey but they are super yummy! The people that work here are also really nice & are willing to give you samples to try. Really recommend this place to treat yourself, satisfy your sweet teeth or buy something sweet for someone. Located on the first floor of the mall.

If your looking for great quality sweet treats, then RMCF is the place to go. My favorite items are anything they make in house. They are always fresh and delicious. I love their caramel apples. Anytime I make it out there, I always pick up at least 4. Do I need the calories? No but it’s one of those things I can’t resist and I share them with my husband. They easily last a week at room temp. Luckily for my waistline, I don’t make it out to their Concord or Brentwood location often. Anytime I visit my friends in Brentwood, I have to swing by the store to pick up a treat.
The owners, Christine and Craig have always been a pleasure to see and talk to. They are always very friendly and informative. I love watching Craig make caramel apples. I would love to just sit at the copper pot eating spoonfuls of caramel. The chocolate covered strawberries are to die for. They are always so sweet. I have never had a tart strawberry. They dip them daily and never reuse the strawberries that didn’t sell the night before. If you go in and don’t see the chocolate dipped strawberries on display, just ask if they can dip some fresh ones. It only takes a few mins and I love the freshly dipped ones the best. Plus u can choose the type of chocolate they dip it in (milk, dark or white).
Some reviews have mentioned high prices. Yes you can get a caramel apple from Safeway for a dollar, but the caramel will be gritty and the apple ¼ the size. This store is not your average candy store, it’s gourmet. It’s not like See’s that gets all their candy from a factory. All of my favorites are made by hand and I would gladly pay the extra few bucks. You also know it’s freshly made. You don’t know how long the grocery store ones have been sitting on the shelf collecting dust. Their prices are also cheaper than the RMCF in San Francisco. I went down there and some items were twice as expensive and it just did not look as fresh in the display.
Things I have tried:
Apples: Caramel, Chocolate dipped caramel, rocky road, strawberry cheesecake, cheesecake, peanuts, sprinkles, cookies & cream, grasshopper, butterfinger, and a few others I can’t remember the names of. Lets just say, I think I’ve tried them all. There is not one I do not like, but my favorites would be rock road and cookies & cream.
Chocolate covered pretzels: The sweet & salty combination is heaven.
Chocolate covered marshmallows: Kids love these. I like the marshmallows that are partially dipped in caramel, then chocolate then rice krispies (I think that is the combo). I love anything with caramel.
Chocolate covered licorice: I brought this to a birthday party and the kids went crazy over it. They disappeared i seconds as soon as I opened the box. Chocolate all over their mouths.
Chocolate covered cherries: Juicy and delicious. Way better than cherry cordials.
Chocolate covered Banana w/​peanuts: This was a good treat for the hot summer days when I went out to Brentwood. Doesn’t having fruit with my chocolate negate the calories?
Barks: Avalanch bark is my husband’s favorite. It has peanut butter, marshmallows, rice krispies and some other tasty ingredients. Sweet, peanuty, crunchy goodness.
I’ve also tried various items from the candy case like truffles, nut clusters, seafoam and even sugar free items. Their truffles are so large, one will satisfy my sweet tooth.
If you have not made it out to try RMCF, you don’t know what your missing. If your in the area shopping, swing by and grab a caramel apple. They will even slice it for you so you can snack on it while you shop. Just try not to get caramel or chocolate on the clothes you try on.

Rocky Mountain has such great reviews. was curious.
-$ 6 for chocolate covered apples?
–i eat an apple a day.
–don’t need chocolate on it.
buys: box of minitruffles (11.50)
–tasted just like regular chocolates.
some mom said: «life was like a box of chocolates. you never know what you’re gonna get.»
that momma’s right. gotta buy her a cigar someday.

Not tasty at all, overpriced, and horrible customer service. STAY AWAY.

Delicious apples, no complaints. But I feel obligated to warn you that you will become addicted to the apples. That’s where the hole-​punched reward card comes in handy. I wish the hole-​punched card was universal with all RMCF stores, but it’s alright. Points are points.

3 words. CHOCOLATE COVERED APPLES! I love to come here for their covered apples and that is all I ever get. My favorite is ROCKY ROAD. It’s so good I’m literally salivating out of my mouth right now as i type. They have many flavors ranges from: nuts, caramel, white/​milk chocolate, coconut, mint, peanut butter, you name it!
I tried their chocolate clusters and fudge before and wasn’t a fan, apples is the way to go! Apples range about $ 5-​$ 7. The only complain I have is every time they cut my apple in slices they do a crappy job so sometimes I take it home and cut it myself.

Grand opening was in the beginning of the month for this store. These are new owners. All reviews before August 2011 are the old owners.
This store is great. Has every chocolate treat to get you through your chocolate fix. And the apples are great.
Give it a try, go ahead and splurge. You’ll thank yourself later.
One word describes the experience. Yummy!
Great job new owners. Keep us happy.

I think I gain weight by just walking in here.
It wouldn’t be my husbands birthday without some sort of confection being bought for him.
His favorite from here is the Rocky Road. Its some type of lump of Chocolate, Marshmallow sweetness that is kind of like the ice cream but dry. Does that make sense?
I bought two of those and another similar to that had rice krispy’s and caramel in it. When I brought them home I only got one bite of this one and no bites of the other ones. It wasn’t my birthday so I guess there’s nothing I can do about it.
My mom bought a candy apple for her sweet toothed boyfriend for Valentines Day. For some reason the apples don’t look that great. I’d rather just eat candy than deal with fruit too. To much work I guess for the out come.
The other thing I want to point out is the guy working says «What else?» after you tell him what you want. Now, he says it in such a way that tricks you into almost adding something else. My mom told him,“What the hell is that? You are not going to trick me!” He ignored her.
Oh, and that disgusting giant bear that sits at the door looks like the the now equivalent of the small pox blanket. Its really gross!
Ignore the bear and focus on your order and don’t get distracted by the guy tricking you to order more.
Mr. Sweet Tooth loved his birthday treats.

Bottom line is: a confectioner that uses poor quality chocolate is unforgivable.
The candy is made of very poor quality chocolate (worse than the Nestle chip types), chocolate-​peanut covered banana is frozen rather than made to order, fudge has bad crystal formation. Truffle were too sweet and poor quality.
The only reason that there is one star for them is that their «everything candied apple» was good. The fruit was fresh, confections were well combined, there is so little chocolate in it that its poor quality did not detract from the candied apple.
Oh, and good customer service too. But I WANTED CANDY, not sweet talk.