Oil Express Drive Thru Oil Change

Lathel was the rep who helped us and he did a great job! Super efficient, gave me honest pricing and was very nice! I will definitely go her again!

They guys are awesome! I come here everytime I need an oil change. They are quick, efficient, pleasant and professional. The complimentary bottle of cold water is a plus. Thanks guys.

Stopped here while my husband was in surgery. Very professional. Quick and reasonable. Kevin offered me coffee or water and Steven took very good care of my car even while obviously still learning. Loved the command structure and how the newbies had a strong sense of respect for the veterans.

I needed a oil change done early and so happens that this place opens at 8:00 a.m. on Saturdays. I drove up and informed the person that I just needed a oil change. He asked if I’ve been there before and I said no, it was first time. Then he said for a standard oil change it would be $ 50.00.
That is plain ridiculous for a 2013 Dodge Caravan to charge that much. Then he asked again if I’ve ever been there before and then I said thanks but I’ll go elsewhere. He said that was fine and wanted to warn me that I should get a synthetic oil change and I said why. He couldn’t give a clear answer and said most new cars take synthetic blend now. That was a lie, yes if you have a turbo engine or a German/​luxury vehicle then you most definitely need synthetic but not for a regular V6 engine.
This place is a rip off! I ended up going to Clayton Quality Auto Service where they charge $ 35.00 for standard.

Got an oil change and transmission fluid change today and it was such a fabulous experience. Kevin was so patient and professional. Steven was such an adorable technician, — very helpful, attentive and funny! It’s a task done with fun! I highly recommend this place.

This place really suitable for people who don’t like to spend much time calling for an appointments and just go straight ahead and change oil within few minutes, the guys there are awesome especially Mike and Tim, I highly recommend it

Amazing. Can’t say enough good things about this place. Technicians were knowledgeable and efficient. Offered me several different options for my Lexis oil change and explained everything.
Even gave me coffee and water and checked my tire pressure and cleaned my windows! They also mentioned I can come through free 1 quart oil top off, fluids change and tire pressure check.
Additionally the entire transaction took place in about 10 – 15 mins in my car.
Kevin was my oil change tech and he is awesome!

Great crew of both seasoned and rookies! Offered coffee or water, very polite and friendly staff, everything in the bay seemed clean and organized. Crew worked really well together, communication was great… a young man who had only worked there for a couple days was treated with respect by his older counterparts and they really took him under their wing. Price was decent, all done in well under an hour and they didn’t pressure me to buy a whole lot of extras. I will be coming back!
PS– Mike is great!!!

Never again. Lost a FAMILY of customers (3 cars) for good. See Vince’s review from December 2011, very similar experience yesterday with my son. Bait and switch. I’ve patronized this outfit along with their Martinez location ever since they’ve been open. Their biggest problem is that the management just doesn’t seem to care and has no follow-​up. Should have seen it coming: A couple of years ago there was a tire inflation fiasco (they wouldn’t touch the tires) based on newer valves that took a long time to resolve. Bye bye.

This place was cool-​e-​o, the crew is friendly and the service was great. The lines of communication between everyone that was working there was on point.
They were informative about what they were doing and even offered us water or coffee.
It didn’t take a long time and I didn’t feel like they were trying to get over on me by telling me I need to have this or that done to my car.
I will be back for the next oil change for sure!

Love these guys. Always friendly and great, fast service. I take both my cars here for the basic fluid services. A little more expensive but worth it. They don’t try to sell you unnecessary services like other places (Jiffy Lube).

Quick and friendly service. Comparable prices.

Couldn’t get a straight price out of these guys. They kept asking me to drive in rather than answer my questions. The best answer I could get is $ 42.95 for the first five quarts, which is really high (full service in mountain view for $ 35).

Best price in the area for my BMW! They were great, in and out and very up front about everything. I will be taking all my business there

Pro: Very professional and quick, efficient service
Con: A bit pricey
Though my Concord friends will laugh at me, this was my first time at an express oil change. It took only about twenty minutes and you don’t even have to leave the car. Since they don’t have a waiting area, this is actually what they’d prefer (for safety etc reasons).
Of course, I being the rebel that I am, rolled under my seat belt, jumped over to the backseat, and jumped out the back window…
Alright, the whole adventure was less Jane Bond, and they were actually super nice and informative.
They have an area under your car. It is usually covered by a yellow grate that they slide back when you begin. It’s a nicely orchestrated two man operation with one guy one the car, unscrewing, and another guy on top taking you through and showing all the fluids colors to prove the before and after. They are very patient with explaining all the different things that are going on. Additionally, they were also very clean and tidy. In addition to giving your car a fabric «bib» during the process, they also sprayed the car down top and bottom to clean it up.
They also checked windows and tire pressure too.
I’d definitely go back to them. Considering how many times I’ve gotten an oil change only to have them try to sell me something and say a lot of mumbo jumbo to scare me into thinking that my new brakes are totally not working and that my new tires need replacing, it was refreshing to find such professional workers that explained everything.

First time here and I am very pleased. The guys are super nice, informative and not pushy at all. Will definitely be coming back!

They rip you off.
ALL of these glowing reviews are from the management.
Oil Express drive thru in Concord tried to charge me $ 80+ for a standard oil change for my 2003 Jetta. Concord Jiffy Lube $ 28.97 & they vacuumed my carpets & open the door for me all in 15 mins.
BE WARNED

So far my few experiences at this location have been quick. I appreciate the time management.
I am greeted politely and am offered a bottle of water. I get the whole drill of being shown my oil before and after. Plus it all happens in the comfort of your own vehicle.
A great spot of you want to be in and out… sometimes there a small line but it moves.

Great guys. Gave me a huge discount on my old land rover. I knew it was going to be expensive to get everything fixed on it, but they made it much less painful! He was honest and (shockingly) didn’t try to get me to buy stuff I didn’t need (tires inflated, filter replaced or cleaned etc).
See you guys in a few thousand more miles!

Well, this is certainly a convenient way to do an oil change. You simply drive in and they change the oil. They do it without lifting your car and with you still in it, which is mysterious. I did not discern when someone went under the car to unscrew the filter. That was weird. They fill your oil from hoses from tanks. I did have to wait a bit, but I was in my car, texting, etc., so it was no big deal. I have to say that the only downside was price. The cheapest oil change is about $ 45, which to me is highway robbery. They charge about $ 85-​$ 90 for a synthetic change, so no way I am taking my Preludes there. But for a painless way to just get ‘er done on your car that you aren’t picky about, this is not bad. I have no idea what quality filters they use, but I recall they do tell you the oil they use.