Staybridge Suites Co Springs-Air Force Academy

We were forced to stay here for two weeks for my husband’s work trip. The first morning we were there the housekeeper wouldn’t stop bothering me to clean my room. My husband was at work so I had to sit in the room and didn’t want her to worry about it. She didn’t speak a word of English other than hello housekeeping. I stopped answering the door and she brought the maintenance the next time and was going to break into the room. I opened the door and the maintenance didn’t speak English either. The next day I left when she was to clean. I came back to my room door being open and her nowhere to be found. My towels were gone but the room wasn’t straightened. My husband went to talk to her but she didn’t understand. He went to talk to the manager and she said she’d look into but nothing came of it. So I had to straighten our room everyday after that. They did clean our room once after that but we took all our important stuff with us. Crazy!!! They offer food every morning and it’s ok. The eggs aren’t real. Then they offer dinner three nights a week too. Never tried that but others say it was ok. They offer free laundry and have a fully stocked gym but it smells like a garage and gave me a headache. The staff parks right next to the building, which we thought was pretty rude. I would never recommend this hotel. Ever.

Everyone, including the front desk people, cooks, and housekeeping were all very friendly and accommodated all of our various needs. We will always stay at Staybridge Suites when on vacation. They are the best and we highly recommend them.

I really enjoyed my stay here. I was just passing through Colorado and decided to go see the Garden of the Gods. On my way there, it was already dark out and it was snowing a lot, so I decided to stop and go on the next day. The staff was extremely friendly and the breakfast was delicious. The nightly rate was a little expensive, but this hotel was nicer than the Holiday Inns and Hampton Inns that I had stayed at in the past days. Overall, if I’m ever in this area again, I’d stay here again.

Awesome little place looking up at the Colorado Springs mountains. We stayed in a King Suite which was so roomy and had good views of the ranges. The rooms were very clean & tidy and had that homely feeling about them. All amenities which you would require are in your room.
The hotel offers free laundry facilities, breakfast and gymnasium.
The biggest problem with my stay was that I couldn’t stay more than one night on this trip. Next time I visit Colorado, I will surely try to make this one of my stops (hopefully for more than one night next time).

My favorite general living hotel. Great weekday dinners, morning breakfasts, and my favorite waffles! The rooms just got a renovation recently and added nice wooden flooring, new furniture, and really nice décor. Hide pool and hot tub with a full basketball court right next to it. 5 stars all the way.

The rooms are clean and the full kitchen is great. The staff has been extremely helpful and has helped us with everything we need. The location is convenient and quiet. The breakfasts are better than the other places we’ve stayed at. The pool and basket ball court are nice and parking is convenient.

Maybe it’s because I stayed at a Super 8 last night, but this place rules. ;) Friendly staff, amazing rooms, awesome location. Free breakfast and dinner buffet, direct tv, room service… Spend the extra cash and stay the night. :)

Stayed here for 5 days. The complimentary breakfast is good. Your typical cereals, oatmeal, yogurt, bagels, eggs, bacon, waffles, etc. My family and I were booked on the first floor which seemed to be the one out of the 3 other bedrooms on that floor. Every other room were used for storage or the electrical room, so it was a bit busy but not too loud. When the staff cleaned the room on their daily routine, one day they left a towel that smelled like cleaning chemicals on top of our bed, something that should definitely not be missed. I did like how they had the $ 10 coupon on Unilocal on any of their pantry items. That coupon helped my family and I score some free late night snacks and little necessities we forgot to bring on the trip.

Great place to stay!
Stayed here while on a business trip and was pleasantly surprised. I thought it would be of a lesser quality based on the low price.
Large, studio style rooms with full bath, full kitchen and very nice amenities.
Free breakfast included in room fare. Actually a VERY GOOD breakfast it was…
Close to several restaurants and services. Overall very good…

Arrived Sunday night around 6 pm for a 3 night stay. There was no one at the front desk, but a sign had been placed saying «helping another guest, be back in a few minutes. Dial 0 from house phone if immediate help needed». Waited for 30 minutes and still no one shows up. Of course, there is no house phone anywhere in the hotel. So I call the iHG customer service line and get an excellent representative who tries locating the desk person via cell phone and other means. Nothing. After 60 minutes, the desk person shows up. A curt «apology» and that’s it. The customer service rep on the corporate line calls her back and bitches her out and finally the front desk lady apologies and adds 10K points to my account. Personally, I think she fell asleep in a room somewhere. We looked for her on every floor for an hour never did see a guest that she was involved with.
On night number three, we returned to the room to find the cleaning people had not closed the door all the way. Fortunately, nothing was missing. The front desk person had also TYPED a 2 line apology and slid it under the door. Not even a human signature.
Also, the air conditioner in the room did not work. Fortunately, we were out all day and the nights cooled off so we just opened the window.
So why not 1 star? The rooms were clean, the location is convenient, the beds were comfortable, the breakfast is free and reasonable, the wifi is free and they have a nice clean pool. I would have given it a 3-​star if not for all the other crap.
Rachel, the front desk person, needs to be removed. I get the feeling this place is going to go south quickly if the management doesn’t step it up and take care of the little issues. iHG should get some new management in here that CARES about its guests and runs a tighter ship.

Great place. Breakfast was fresh, all staff was very friendly and helpful.

First thing… DO NOT STAY ON THE BOTTOM FLOOR… there are mice on the bottom floor… and there was at least one in my room… Mind you I’m in the middle of the mountains… But I told the staff there and proptly moved me from the room… and even helped with with my stuff… They were very apologetic and made sure that I was comfortable for the rest of my stay… which I really appreciated!

The rooms are clean, spacy, and comfortable. The staff is very friendly and accommodating. The room includes a nice breakfast buffet each morning and free wy-​fi. Even though the hotel is situated between the interstate and a railroad the rooms are very quiet at night. Second time we’ve stayed here. Great place for an extended stay visit.

Had a great stay here over Memorial Day weekend. Everything was clean, our room had a great view. We got a suite with 2 bedrooms to accommodate ourselves and 3 kids, and it worked out great! Put them in one room and my hubby and I had the living room to ourselves for a few hours before bed. Mini kitchen made it easier to avoid too much fast food. The breakfast was great and staff friendly. You get to use the pool and hot tub at the Holiday Inn next door, and I have to say-​AVOID THE HOT TUB! I skipped the hot tub, but everyone else who went in ended up with a nasty, painful rash and the littlest ones had swimmers ear. Definitely not a clean hot tub! Otherwise, this was a wonderful place to stay!

Its a nice clean hotel, they have a nice breakfast in the morrning, they even have different items on the breakfast bar daily. A nice «great room» with a fireplace. pool outside, a small workout area, and a place to do your laundry. there is a great hike/​bike path right behind the hotel it will take you to the Air force Academy or downtown. The rooms are nice and big they have kitchenettes so you always don’t have to go out to eat. they also provide dinner three times a week. You should try to get a mountain view they have a great view. Easy access to the highway and shopping.

This is a good hotel for long term stays. Full kitchen and option of studio or 1 bedrooms. Recommend 1 bedroom just in case you cook something and you don’t want your sheets smelling like pork!