Marco’s Pizza – Austin Bluffs

Problem– understaffed for delivery. So I like a nice warm-​hot delivered pizza. Under staffing is not my problem, that’s trying to nickel and dime me.
Ordered a pizza at 6 pm– promise time was 7 pm. I get we had some good snow 2 days ago. I was able to get a regular Maxima with old tires out and to Denver earlier that day. We did not have new snow.
If I order a pizza and you are going to be seriously delayed/​problems– LET ME KNOW! I am reasonable if you tell me that. Frankly, if the pizza was just slightly warm– okay. It was cold. The delivery had some low to the ground white sporty car, RUNNING for his life to get to my house from his car.
I had called the restaurant earlier and a very young sounding lady answered. She kept saying «super sorry» as if this was happening left and right. She said they got «slammed».
Ok– so then you were understaffed on a Thursday at prime dinner time? I paid a delivery charge in these days of «cheap» gas. We all still seem to pay that but my delivery was terrible.
I did the pre-​pay 18% tip. I would have possibly done 20% but did not see that standard.
I don’t blame the driver. I would not reverse his tip. The owner of this franchise is to blame. Honest, our pizza was not even warm and we hate eating late (partially my fault) but I could have cooked the dinner I was running late with but thought pizza would be faster.
So weather? Nope, I think not. Understaffed on a busy night becuase the owner did not want to pay wages even though they get a delivery charge (are we all so old we don’t recall delivery charges did not exist?). If the snow was an issue– warn us. Call us back, email, whatever.
Not my first order by any means from Marco’s. My biggest issue is if there was a problem with their «PROMISE TIME» (on my email/​receipt) — tell me. The thing is since the pizza was not warm in a pizza storage bag it was sitting around or too many pizzas in one car.
My home is about 1 mile from the store. Sure, I could have picked it up. Had I known– I would have. I have spine problems and had to go to a Denver neurosurgeon and was in a lot of pain. This was treat vs. driving more and standing/​cooking dinner.
Poorly handled. Too many other options. I did like Boriello Bros. but thought Marco’s had some decent pizza and delivery before. Now I am done with Marcos.
One and out? Too harsh, well how come I could not even respond to the survey on the receipt as it was missing #‘s to complete it? On purpose? Just let the customer know you are late! Oh, and don’t deliver cold pizza. Who wants cold pizza? Sushi pizza? Bye Marcos! Be warned delivery customers.

I hope this place gets as big as dominoes or other franchises like papa johns. They’re hands down the best pizza restaurant! Only place I go for pizza now and I’m glad they’re right next to my apartments.

Great pizza. I think this will be out new pizza spot! Cute parlor that could use better cleaning and upkeep (seating areas.) Workers could be overheard in kitchen area, and it seems they had a great working relationship. Thin crust pepperoni pizza was amazing! Couldn’t believe it.

One of the best places in springs for pizza! Have ordered here several times and have never been disappointed. The pizza dough/​crust is really good with all the pizzas we’ve had as well as cheesy bread sticks. Don’t get a chance to eat here that often but the whole family loves the pizza, which is not always the case at other places.

The food is good and it is quick, but I get the impression that most of the staff is high about 90% of the time. Expect to get your actual order about half of the time. The other half of the tone you are likely to get someone else’s food; it does make for a fun surprise though.

Ordered/​ate from here for the first time… Good experience — nice person to take order on phone. Pretty awesome that you can pick up your order via a drive-​thru window. Pizza was great — hot/​fresh/​tasty, kid-​approved too! Will be our local go-​to for pizza nite in the future.

Marco’s, usually I am a fan. Ordered take out, got home and BBq chicken pizza was way under cooked and doughy. Other pizza was ok, not the usual great pizza we are used to

Ordered delivery — asked for thin crust. It was thick and waaaay underdone. Tasted like raw dough… blech! Will have to keep looking for good thin crust pizza ’cause this isn’t it

Used a coupon to get a great pizza. Garlic butter crust topper was lick your fingers good. Definitely going back here again.

We found this place because our mechanics ordered from them while we were getting our oil changed. Best pizza place hands down. We love their Greek salads and their cheese bread as well. We don’t order from any place else!

I frequently order delivery from this location and they are always extremely expedient. Their pizza is consistently delicious, without ever having any issues.
Today I showed up not too far before closing and they made me feel extremely comfortable ordering despite the hassle it may have imposed on them. Nate was super helpful and made a mean sub.
To give you an idea of Marco’s values: I was at the downtown location with some friends one night, and ordered a slice of their meat pizza. The cashier informed me they didn’t have any made, so I selected a different slice. Halfway through my meal, the cook (an older man, maybe a manager or owner?) brought out a full size large meat pizza and apologized for not having any made when we ordered. He was super kind and refused to take any money for it. Class act!

We are from out of town and ordered two pizza to be delivered. Very happy with the fast service and the excellent toppings and fresh sauce.

We kept getting coupons and hearing people talk about it so finally gave it a try. Wow. I wasn’t expecting to like it so much!!! We got a thin and crispy Hawaiian Chicken specialty pizza (ham, bacon, chicken, pineapple, cheese) and it was incredible. Perfectly cooked. We’re from Chicago and love crispy thin crust and they got that right too, which seems rare in the Springs with the abundance of New York style pizza. We also got a garden salad which was fresh and delicious and it even has black olives! It also has homemade garlicky croutons on it– yum. We will totally be regulars here. We picked up our food and took it home and the service was good with no issues. Yay for Marcos and yay for us finding an awesome nearby pizza place! :)

I read the reviews saying this was the best pizza in town. Decided to give it a try this weekend and I have to say it was probably the worst pizza I’ve ever had. First the good. The delivery was quick. Now the not so good. I ordered a large pizza with my usual toppings, Pepperoni, ham, mushrooms, olives, onion. What I got was an extremely soggy mess. I had asked that the crust be cooked well done but that’s not what I got. The pizza itself was probably the most bland tasting pizza I’ve ever had. It’s like they didn’t put any sauce on it. We actually had to sprinkle some salt on the thing just to give it some flavor. Very disappointed. I’m really particular about my pizza and this ranks as one of the worst for me.

Holy crap this place is good!!!
Probably some of the best pizza in the Springs. I usually get a L Meat Supreamo and a L Pepperoni Magnifico. Never had a salad myself but my wife loves their Greek Salad so I’m guessing it’s good.
The dining area has a few tables but it’s not too big so if you have a large group (6 or more) it might be better to get take out.

This place was great, but there was one thing that caught my eye. One of the employees, Kristine, was so fantastic. She was so kind and sweet, she really made my experience great. She embodied what an employee should act and look like.

I heard that Marco’s was some great tasting pizza and so we decided to find out for ourselves.
The prices looked reasonable though I can get better deals in town right now.
Upon walking in, nobody was paying attention when we were at the counter to order. Finally one of the employees notified the cashier that there were customers. The cashier didn’t represent the restaurant very professionally based on his demeanor but I won’t say was unprofessional either.
The taste of the pizza was decent but not something that I’m willing to for again. The dough was a little on the chewy side and reminded me of Anthony’s pizza on Air Force bases. There are many other places to get better and cheaper pizza in town so sorry Marcos that we couldn’t make it work.

We LOVE this pizza! Not only is it fabulously delicious but they are so supportive of our school! Marco’s makes it best, delivers it hot and helps their community through philanthropic opportunities! If you haven’t ordered yet… do so today!

This was great! Delivery was really fast, (20 min) large pepperoni specialty pizza and wings were both hot and tasted fresh.
I received a coupon in the mail and was glad I did! Better than any chain out there.

Funny that another reviewer experienced a cash-​register hiccup, because we received one too… and this is 10 days after that other review! Hey, managers, get the right passcodes to your people so they can give us our change right away instead of allowing our pizzas to get cold while they’re searching for you!
Ok, our pizzas did not get cold, but we were forced to stand there awkwardly in the empty store for several minutes after expecting a much quicker pickup. The employees ran around asking each other for the code and wondered aloud where the manager was — this really didn’t inspire confidence. When he did come, he apologized for the wait, but that was all. No coupon on a future purchase or anything like that.
With that said, our food was really great. Great enough that Marco’s still gets 4 stars out of me. Our medium Hawaiian Chicken and breadsticks were handed over in colorful boxes, and this size at 12″ was decent for 2 people (we still managed to have leftovers). They didn’t skimp on the toppings, nor did they overdo the cheese. Crust had great texture and wasn’t dry, the chicken was in bite-​sized chunks, and the sauce, both the amount and the flavor, was tasty. Pineapple came from a can, and it looked like they were added AFTER the pie went through the oven (if it mattered to you) — it still tasted good! And the cheezy breadsticks… mmm! You don’t get as many as you would at Louie’s, but it had the right amount of chewiness.
Ours was an online order for pickup and the process was super-​easy: you create a basic account, pick what you want off the menu, input any coupon codes, select if you want to pay via credit or cash, and choose pickup or delivery. After you confirm the order, they give you an estimate of when it’ll be done and also provide you with live online updates of your pizza’s status.
Store was clean with two indoor dining tables in the tiny front area; parking was easy. Apparently, if you pre-​ordered for pickup, you can also just pull up to the pickup window without having to go inside.
Not as cheap as Louie’s, which happens to be closer to me, but the quality at Marco’s is more evident. I recommend Marco’s, especially once they work out the first-​month kinks!