Lucky Dog Resort Central

Incredibly friendly staff. You can tell they really love dogs which really is such a wonderful peace of mind when leaving your little one. The cameras are great and it’s fun to watch them interact with the dogs. They have been a life saver and my pup loves going there and comes home exhausted.

I have been taking both my dogs here for quite some time. I choose this place because of the webcam. Leaving your furry one in the care of others is scary. But the dogs did great. I watched them place and you can see how the staff interacts with your animals. They are loving and caring with the animals. My dog is a humper sadly, which sucks when i go to check in on them while on vacation and see a bit of doggy porn. I feel so bad, I once saw an employee just throw his hands up in the air like «come on! Enough!» It was pretty funny to watch. I usually board for several days and my dogs always come back happy.

They really helped me out in my tight situation!
I traveled to Colorado Springs for business and was not able to check into my hotel early enough to leave my Frenchie in the room while I attended a few meetings. After reviewing some Unilocal reviews, I zipped over to Lucky Dog and was able to drop of my baby for a 6 hour day of boarding for only $ 14. Very quick process, I provided vaccination documentation and signed some paperwork and he was admitted no problem.
He was not able to attend the play daycare, as he did not have the required observation session, but I think this was for the best– my pup was tired and probably appreciated the space to sleep. He was happy and excited to see me when I came back to pick him up.
Thanks again!

I nervously left our 3 English Bulldogs for 8 nights of boarding just last week. The staff took very good care of our 3 babies. They made sure that the spent the night together in the same kennel, followed our careful feeding instructions to the T, and even dispensed prescription medication as directed.
The webcams were a fantastic way to keep an eye on our babies while we were 1,000 miles away. Upon pickup, my bullies were happy to see me, but were healthy and exhausted from 8 days of playing.
I highly recommend Lucky Dog for boarding your furry ones.

This place has great hours, a pleasant staff, and a nice facility. I can drop my dogs off as early as 6:30 am and I can pick them up as late at 8pm! This is the most flexible hours I’ve ever seen for a doggie day camp in all of the places I’ve lived. They also offer package deals and discounts for military servicemembers. If you’ve got dogs and you want them to let off steam, this is the place to go. I highly recommend Lucky Dog.

Angie is an amazing dog trainer and has really helped my German shepherd become a better puppie. She has a shepherd herself and he’s amazing!!!

I wrote this email to the owner of the kennel today. I will not be returning with my greyhound.
Hi Debi:
I wanted to write you an email and let you know about my experience with your kennel. In spite of being recommended to me both by another greyhound owner, and by my veterinary clinic, I am appalled at the service I have now received from your central location kennel.
I brought my greyhound Cobh (Cove) to you last week for her first time boarding. When I dropped her off, I left instructions that she should be fed twice per day, that the food should be wet with water and that there was enough food for all of her meals including a bit extra. When I returned to pick her up, there were four additional meals left in the bag of dry food. While I believe your staff did offer her food, I don’t believe they followed the instructions to wet the food and when she refused it, they put it back in the bag.
I cleared this up with Houston at the front desk (who was extremely kind and professional with me while I was there) and made arrangements to bring Cobh back this week. I returned this week and boarded Cobh from Tuesday to Friday. When I picked her up this morning, I was returned the empty bag and I was pleased that your staff had offered her all of her meals. Her report card indicated that she did not eat much (and I’m not surprised about that… this is her first time boarding since I have owned her). When I commented to Kelly at the front desk that I was pleased that your staff had fed her all of her meals, she literally stopped responding to me. I said a polite goodbye, (which was summarily ignored) and when I got to my car out front, Kelly followed me to verbally accost me there. She indicated that all dogs would be offered dry meal and if they did not finish their meals the food would be returned to the bag and returned to me. I informed her that was not accurate, that the bag I dropped off (along with instructions I left) indicated that all food should be wet down.
I was furious leaving your kennel at the way she had acted (defensive, unprofessional, etc) and waited about two hours prior to calling to ask for a manager. When she informed me none was there, I said I would call back. I did not leave my name nor did I leave my number or Cobh’s name. I received a call from Becky about 15-​minutes ago (how did she know it was me unless Kelly knew that she was inappropriate this morning and that it was me that had called?) In spite of me explaining all of the above, Becky was even more defensive than Kelly and continually interrupted me on the phone insisting that staff had fed Cobh. This is fact I don’t dispute. The fact that part of your staff doesn’t know the feeding requirements is not acceptable. If Kelly didn’t know the status, she should have asked a handler or stayed out of it. She should also not have treated me rudely and disrespectfully.
I have canceled my boarding for next week and all subsequent weeks. If I’m going to pay good money for a service, I’m not going to be treated the way your staff has treated me over the past several hours. I’m also going to go leave a Unilocal review for your kennel now.
I’d like to reiterate how great Houston was. A genuine pleasure to deal with. The only professional I found within your staff, to be honest. I’m also going to share with the vet clinic and with the friend who recommended your kennel how I was treated and that Cobh’s instructions were not followed.
My dog is like another of my kids and her welfare is critical to me. It’s unfortunate that your staff dealt with their mistake the way they did because prior to today this was a situation that could have been worked out. Now, I’ll spread the word far and wide not to use Lucky Dog.

Adopted our dog from Lucky Dog and had a great experience! Great group of people with a positive mission.

Poor care of dogs, poor cleanliness, no response from mangement. We had our dog in 8 weeks of puppy training. In the last week he contracted kennel cough (bordatella). The trainer (Angie Neal) emphasized at the beginning of class how important it is to get the dogs vaccinated for said disease. We did, as I am sure everyone else in the class did as well. At that last class there were 3 rescue dogs in the class. I am sure at least one of those dogs had bordatella. It is a highly contagious disease. No one from Lucky Dog has called us back, responded nor seems to care about a disease that can run rampant in their kennel

This place is great and the webcam completes me. I made the mistake of doing an all-​day play for my 20lb French bulldog and as much fun as i’m sure he had, he was beyond exhausted when he got home. For futures I will stick to half days of play time, much more his speed. But watching them play throughout the day is the greatest concept for doggie day care. Would recommend for boarding and daycare

Love the day care here! Our «boys» were always very happy to go and very tired when they came home! Great staff and lots of exercise room!