Concours Elite

I have taken my 2008 Ford Mustang here twice and both times have done such a great job! I have loved every bit of the service! Steve and the whole concours elite team are all such good people and have showed me good customer service! I highly recommend this place to anyone!

My car was hit in an parking lot and needed bumper repair. This shop was recommended to me by several people and is really close to my house, so I went to them for an estimate. They were friendly and efficient and were easy to work with using the other person’s insurance. When they changed my appointment to an earlier date they even took care of changing my rental dates at Enterprise. Dropping the car off was easy and the work was done when they promised. They had received the check from the other person’s insurance company before the repair was finished so I had no out of pocket expenses. The repair looks flawless and my car looks as good as it did before it was hit. If I ever need car repair in the future I will not hesitate to use Concours Elite.

I almost totaled my 1990 Miata, but Bot Fitszgerald made it look like new! I am so happy with the results. I will always take my car to Concours Elite!
Frederica S.

1^st class all the way, I was in a minor fender bender and referred to Concours Elite from a friend. They repaired my car back to perfect. In less time then they estimated, and they are located next to Enterprise rental car so that made getting rental and drop off a breeze.

Much thanks to Bob, Steve, and the entire Concours Elite team for making a difficult situation better. After being rear-​ended by a logging truck, the other insurance company was bullying and trying to force a settlement. Bob took care of everything and the only thing we had to worry about was feeling better. My car looks fantastic. I would recommend Concours Elite to everyone.

The owner has contracted me and is currently trying to make this right. Will update with results.

Trust right? Isn’t that what we all really want? To be able to thrust that we will get quality work that’s a fair price … After there major repairs i truly trust bob and the guys at concours. Ty all for your hard work

Great place to get body & paint repairs. Knowledgable staff. Great customer service. Had my car repaired by them they were very professional would definitely go back if I need other repairs.

I could tell by my first phonecall alone that Kelly, the frontwoman of Concourse Elite, was going to be a reliable source. She’s personable & professional, and I felt totally at home once I stepped into the office. The other staffmembers were just as attentive and friendly, which is rare in the auto industry. You can tell they’ve all worked together for a while since there’s this unspoken communication where everyone seems to know what they need to do; they seem like family. When I got my car back, it looked great. They not only repaired the dent from the collision, but the paint job was great– all knicks that used to cover the bumper (which were not from the collision) were no longer there. What a nice bonus… I asked if it would be too much to straighten my license plate (also not from the collision) and they did it, no problem… The next day, I realized my headlight was still out so I brought it in during lunch. At this point, you’d think they’d want to charge me extra just for looking at it again, but within a few minutes they had replaced my bulb, free of charge and with a smile. These guys… good people. Go support them!

Concours Elite delivers high, high quality workmanship and a speedy turn around. My Toyota FJ Cruiser was near total. The team at Concours Elite brought it back to life in better than new condition. The entire staff was professional and courteous. Ms. Kelly was my point of contact. Her knowledge and professionalism made my experience enjoyable. Thanks to everyone at Concours Elite.

I went to Concours Elite after being rear-​ended. I had never been in an accident before and had no idea what to expect. I looked at a few other shops before deciding on Concours. From the first call to the pick up of my car, I was very impressed by the service. I spoke to Todd who was very friendly and helpful. He set up a rental car service (Hertz, also very good) to meet me at the shop. He gave me an estimated time for my car to be at the shop and kept me well informed while it was being worked on. They told me possibly 2 – 3 weeks and had it done in 1! The car looks perfect and the work is guaranteed for life! I can’t say enough and would highly recommend them to anyone!

I brought my Toyota pickup in for a repair and was treated like second class because it wasn’t a «corvette». The cheese ball who helped me actually told me that… I shoulda walked. When the truck was finished it was lacking the wheel well trim. When I alerted them to this oversight they remedied the problem by gluing one on in the parking lot. It looked like crap. I cannot recommend nor will I ever return.

Good place to get a quote. A little on the expensive side, but if insurance is paying, why not?

I would not recommend having body work done at Concours Elite. The work done on my 2000 Jetta was very unsatisfactory. I had to bring it back two times, due to poor workmanship. The owner, Bob, is experienced & has attention to detail. However, it’s the employees under him who lack good workmanship. Think twice.

Wouldn’t take my care ANYWHERE else! Every person i worked with rather it be the young man that drove me home when i didn’t have a ride or the men and women in the office — i was treated that i was their one and only customer and their business was making sure i was happy!
The day that i picked up my car the regular guy at the front desk was not there (prob on lunch) so another gentleman from the back office came in quickly and took care of my paper work and talked to me in English vs. Confusing Car Language talk. The gentleman that i dealt with the first time came back from lunch and they communicated the hand-​off seamlessly and the ‘right’ hand knew exactly what the ‘left’ hand was doing!
I don’t know why anyone would go anywhere else — Best Customer Service I’ve seen the this Industry EVER!

Just recently I was involved in my second automobile accident. As embarrassed as it was, I knew I needed to get the ball rolling with my insurance company/​estimate.
The first place i took my car to had been to the body shop who dealt with my previous accident. My estimate was high again, and the service sucked, but I thought this was the only place I could take my BMW to. Then Hertz suggested I take my car to Concours Elite. This place was amazing! Bob handled my claim and was so professional, and at the same time he made this whole bad situation sooo easy to deal with. I felt as though the estimate they drew up was completely fair, and thousands less than the previous body shop!
Not only did Bob make the rental car process go by much quicker (he called Hertz directly and helped me get into a rental that same day!), but he was also very NICE and happy to talk to my mom! HAHA. He explain the process to her as well, and contacted her multiple times to keep her in the loop, which really helps with the stress level that comes with car accidents. I love that this body shop is AAA approved, and I love that my time spent with them went so smoothly. My car looked brand new! They also took some time to glue on another part of my car that hadn’t even been involved in the accident! It looked amazing :) I HIGHLY recommend taking your damaged car straiiiight to Concours Elite.

A very professional auto body shop of the highest quality.
I was hit by a person with AAA insurance. AAA recommended to use Concours Elite because they were a certified AAA network body shop. I was lazy about getting to a shop because I just didn’t want to deal with all the hassle of getting estimates and having to talk with an agent on the phone. I finally just went to Concours Elite as a first stop. and it turned out to be the only one.
They have a full time estimator who is AAA certified. This means that there is no challenge to the estimate from AAA and all you need to do is give Concours Elite your claim number and they handle everything else. You do not even need to talk to a AAA agent once you have the claim number, just go to the shop and don’t bother calling the agent.
They have no-​appointment drive up estimate space. I just drove right up without making an appointment and Steve walked out right away and looked at the damage, then we went to his desk and he explained the process it would take to get the damage out.
The whole way through, Steve was very accommodating and explained everything in detail. The work was flawless and it’s pretty much impossible to tell that there was ever any damage to the car.
The price would have been pretty expensive without insurance. However, you get what you pay for and you are getting the best service available from them. Also, they warranty all their work, for life.
I was thoroughly impressed with all aspects of this business and will not hesitate to recommend to anyone.