Collision Pros

This business is top notch. The staff gets an A+ for communication and customer service. The workmanship is wonderful!

Collision pros was very helpful after having a misunderstanding about services, were very accommodating and ended up driving to me for an estimate. Thank you

The person who answered the phone and scheduled my appointment was friendly and professional.
Upon arrival the office was clean, decorated nicely and smelled like vanilla. Nice touch.
I was offered coffee and water and treated kindly and my paperwork was handled with efficiency.
The person who did the estimate for my car was really thorough and knowledgeable. He took his time and provided a fair quote.
I have yet to follow through with the work, but when I do I will surely use this company.
Very positive experience. Thank you so much.

Fabulous customer service and care. I took my Subaru in when I was rear ended. Not only did they work directly with the insurance company they got my car back faster than expected looking good as new! I would definitely recommend this place to anyone looking to get their car repaired. Very pleased.

Great service. Everything was done on time or early. I really loved the email/​text updates with pictures.

Just got my car back after backing into a tow truck and denting the trunk… they got me in right away and worked with my insurance and enterprise rental cars… everyone was extremely nice and friendly and my car came out great in a short amount of time and they perfectly matched what I thought would be a hard color (blue/​indigo). They kindly texted me pictures throughout the process and even washed and detailed my car… u won’t get friendlier service of this quality and price anywhere else!!! I highly recommend if u want a stress free experience and amazing results

I chose this body shop because of their great customer service especially with Taylor Davis and he took care of my needs right away so I strongly recommend this place to everyone!

Just took my truck in on an insurance claim and the turn around time was by far the best .! The truck looks brand new again. Taylor was considerate and kept me informed thru the whole process. The ladies at the front counter are also super friendly and Kind. Thank you for all your help!

I would like to make a very strong recommendation for service at Collision Pros. I found them to be very reliable the daily photo update of service was amazing.
They did a great job of blending and matching the color of an almost 10 year old car, it came back better than it went in.
Overall the service and quality far exceeded my expectations !
Randy
Chico

These people are amazing. I rear ended someone last month and brought my car in for an estimate and repairs and everyone was so nice. Before I brought it in for repairs my car was hit and run in the hood in the parking lot. I was so upset and brought it in and told them what happened. Jose gave me his word that he would help me the best he could. I just picked up my car expecting to have to pay a lot for the additional repairs and they only charged me my original deductible. I am shocked and I cannot thank just them enough for their amazing service and going way above and beyond for me during what was the most stressful month I’ve had in a while. Made me beyond relieved and started my year out great. Thanks again so much you guys. My car looks amazing!

I can’t say enough good things about this place. I submitted a claim through my GEICO insurance for a deep scratch on the driver’s front fender and was referred here to get the repairs done. All through a few clicks online (it took me less than 10 minutes), I had an appointment set up for the next day. When I arrived, there was a rental car waiting for me. Everyone I talked to at the shop was beyond nice. They kept in touch throughout the repair process that week, and I even received a picture of my car through text when it was completed and ready to pick up. When I did pick it up, the car looked flawless. They detailed the inside and the out (including getting tough white dog hair out of the seats), and even cleaned up some minor scratches from keys underneath the driver door handle. Awesome place!

Staff was professional, courteous, and communicated well. Best experience I’ve had with an auto body shop. I would recommend this shop to anyone.

Best service I’ve experienced hands down. When my life was derailed and feeling overwhelming collision pros was there

I had an overall excellent experience with collision pros. The staff was very friendly and they treated me with respect from the get go. The process took longer than expected to due to a part being reordered but they handled it well by talking me through the repairs. The manager was great and the repairs are perfect. Highly recommend collision pros.

I made a stop in chico while I was on a road trip to Seattle from LA. During this stop my car was broken into and my trunk was ripped open. I got my suitcase with 2weeks worth of life stolen and so much more. I have yet to visit the location beacuse my car was towed and everything else was being dealt by insurance company. Since the day my car was taken in, they haven’t failed to keep me posted on the status of my car and everyday they’ve been texting me pictures to update me on the progress of my car. This is a great deal for me because I live 7 hrs away. I am very pleased with the service so far and will update once I head back to pick my car up. THANK YOU COLLISION PRO!

When have you ever given someone a hug after paying $ 2000??? Well I just did! Collision Pros is honest, reliable and has exceptional customer service. I dropped my car off on a Thursday with the instruction that I needed my vehicle returned the following Tuesday. They went the extra mile to make sure the work was complete. The door and window were repaired and look fantastic. The paint and repairs are seamless. The stupid accident I was involved in, is a distant memory. They turned what could have been a stressful situation into an easy fix. Sarah was wonderful to work with, as was everyone I encountered. I highly recommend them. 5 stars!!! Thank you Collision Pro! I wish you could handle all my car maintenance.

My insurance recommended Collision Pros as they were one of their «in network» shops. The experience I had with them was awesome! Their professionalism, knowledge, timeliness and communication were stellar. The work they did was superb, and they even detailed my VERY dirty truck for pickup (what a great surprise!). 5 stars– 2 thumbs up — and a high 5 for the team! Thanks guys!

I usually use a different company to do collision repairs to my cars but this time I decided to use Collision Pros and I am very happy with the time it took and the work performed to my car. Everyone is super friendly and one of my favorite things is the text messages every day with pictures and status updates. Keep up the great work thanks for everything.

Collision Pros did a great job of fixing a dent/​scratch on my car. I had two other estimates with me before I approached Collision Pros via Geico Xpress program. I selected Collision Pros because I was very much impressed by their customer service. Not only they did a fabulous job of fixing and detailing, but they did it with the lowest estimate amount and the fastest turnaround time of two days compared to other two collision center estimates.
Other than receiving the best customer service, they also guaranteed me their work till I own my vehicle. If you are looking for a collision center or an autobody shop in or around Chico, I would definitely recommend you to visit these guys and talk to them before you make a decision.

I want to thank you Brian V. and all of the workers for making it right. You owned up to the glitches and made a real effort to correct the problems. I really appreciate all that you did. I wish you all the best in expanding your business and loads of success.