Pockets

Large salad, warm pita bread = winning combination. The cost is nearly $ 10 but at least the portion size was worth the cost. I had the Greek salad with chicken and was satisfied and full after my meal, and the warm pita it comes with on the side was awesome. I went at an off time so my salad was ready in no time. Not sure how busy it gets during normal lunchtime hours but I’ll certainly make this one of my go-​to salad places in the Loop.

On the real… It’s like Jimmy Johns for salad. Freaky fast! But they have a lot of stuff too. Calzones, pizza, etc. I got a chicken Caesar salad, very tasty, but a bit too many croutons!
Good food at a decent price.

I’ve had Pockets a few times and I must say I am hooked. My favorite thing on the menu is the BBQ Calzone. It’s so tasty and the ranch sauce is perfect.
Recently I tried the southwest pocket. It was basically a wheat type of bread stuffed with southwest ingredients. I enjoyed it. However, the calzones are my favorite.

The first time I stopped by Pockets, I was lured in with the «All Natural Fast Food». Emphasis on the Fast Food. Yet my order of a calzone took nearly 20 minutes, and that ticked me off immensely. The calzone was very filling though, but not too spectacular. I decided to give them a second try, and went in for a bowl of chicken chili. This indeed was fast. Wish the chili was spicier, but for $ 4 I got a hearty bowl and some bread to fill my body on a frigid chicago day. Tip: Order online. It looks as though many orders come from pick-​up orders, which they do well.

Dude… this place is the bomb!!! The food here is without a doubt very delicious. In fact, I made sure to write a review just to thank them for the good food we had. Moreover, to accompany the good food they also have showed great service.
Wow! I had never experienced getting good food and good service at the same time. Usually, it is either good food and bad service or bad food and good service. Seriously, the combination took my breath away. I haven’t found a fast food this good for several months and I frequently eat out.
I’d surely come back to this location and treat myself to one or two of their calzones. Oh! I don’t want to forget their salads. I gotta try them next time.

I like to consider myself as a pizza connoisseur because I often visit pizza parlors and frequent restaurants that offer pizzas. Because of this, I often find myself comparing pizzas from various restaurants and here at Pockets, you can never underestimate their offering. This place definitely surprised me. The thin whole-​wheat crust was baked perfectly — neither dry nor brittle and definitely rolled and baked to perfection. The ingredients were fresh and I can taste the explosion of flavors in every bite.
It also had the right amount of cheese. Most of all, it is not difficult to eat. Basically, I was left satisfied after my feast. I’d really like to congratulate the guys running this place for the great pizza they have. Sadly, I am giving them 4 stars because the pizza choices they have are limited to 5 (carnivore, supreme, white, chicken and spicy southwest).

The calzones are pretty good… if they get your order right. I swear the guy working the counter must not understand English. The last 5 times I’ve been in my order has been incorrect 3 times. To make things worse, most of the time I just order from the pre-​made section. How hard is it to correctly grab a labeled box. I only go to Pockets when I’m looking to switch it up from the endless sandwich food options or Chipotle’s line is too long.
Also for people that think Pockets is «healthy», you can’t eat calzones and be healthy. Just FYI.

The only thing you need to know about Pockets is that the only thing you should get is a salad. They make some very good and inventive salads that are nicely sized and even come with a side of the pocket bread. So you can just order a pocket and get less for more money, or get the salad and pocket bread and have much more for less.

I have been ordering from Pockets for about 10 years. I first learned about them when I worked nights and the other ladies in my department would order from there. I can say with certainty tha the quality of the food has gone down. I try not to get fancy and generally get a calzone or a salad.
Pockets used to mean fresh, delicious, «healthy» (but who are we kidding, putting a calzone in wheat crust does not make it healthy), etc… today I ordered a southwest salad with chicken. Let me start off by saying the chicken was so salty, I picked most of it off, fearing it would send my blood pressure sky high and harm my unborn child. I mean I’m pregnant and craving salty things and this was too damn salty! Second, I’m sure that chicken came out of somebody’s bag… kind of the opposite of «fresh». In addition to that, I ordered and paid for extra dressing, didn’t get it! So now I have a salty, dry salad… yum? Oh, and my bread from the Shire… thanks Frodo!
I don’t know what this new formula is… but I wish they would go back to the old way they did things, when the food was delicious and the service was great.

I love pockets. Like really love them but this location is terrible. I ordered a full pocket and they gave me what looked like a half pocket but it was not even that. It was tiny and there were things in my pocket that I didn’t even order. After walking in the freezing Chicago weather from my office I was really disappointed when I saw it. Maybe it is because I ordered online I don’t know. I’m just going to stick to the Logan square location it’s amazing.

Soooo let me just start off by saying this: if you boast about having the following which is a direct quote from your WEBSITE…
«OUR FAMOUS DRESSINGS
Enjoy our Homemade dressings at your home or office»
Actually have them be homemade. I have celiac so I needed to know what dressings were gluten free. Called was told they had no idea. Ended up calling a bunch of pockets and finally got to someone in catering. Who read me the labels. These dressings are ALL from Kraft, wishbone, hidden valley ETC. They did say you mix sour cream and milk into the ranch packets.
Just so you fine folks know that does not qualify as home made.
Nor does cracking open the top of a bottle of pre packed mass produced dressing = home made. I don’t really care if its manufactured or not.
Be HONEST.
don’t misrepresent yourselves. It’s kinda smarmy. No, it’s really smarmy.

Someone contacted me from this company on here and offered a Southwest Pocket on them, but I said they didn’t need to do that and I would be in another day to try one.
Well, I went back in the other day, ordered one (they made it to order, so I’m not sure why it was «out» last time), and it was very good. I don’t know if I’m too big on how they just put it in their little cardboard to-​go boxes, but it was a nice little box where they packed the pocket, napkins, and plasticware.
They made it very quickly, and I was in and out in probably 5 minutes tops.
I upgraded their stars because their food is really good, and their customer service for contacting me on here, I really like when a company listens to it’s customers and actually responds to them.
They also have a really neat option I forgot to mention. You can log onto their site and actually set your order up, so it will be ready for you when you come in. I don’t know about doing that if you’re just stopping by, but if you’re picking up lunch for the office, it’s a great option so you don’t have to stand around waiting.

I’m not a huge fan of the pockets, but absolutely love their calzones.
I enjoy this combination: Southwest Calzone with Chipotle Ranch.

I’ve loved pockets for years now and still do. This location is pretty good in terms of service. My orders are always on time from online orders. There were some problems with quantity of meat but every time I wrote a note about it, they took care of it.

If you don’t like pockets then you have nobody to blame but yourself. There are certain do’s and don’ts at Pockets that everyone must abide by. Here is my list of do’s and don’ts.
Do:
–BBC Calzone
–Tuna Pocket
–Create Your Own Pocket
–Homemade Ranch
–Chicken Chili
–Hot Sauce
–Any salad
–Order Online or Look for a Groupon
Don’t:
–Most Calzones, other than BBC
–Add meat to any of your pockets or salads
–Get any dressing other than their ranch
–Expected to get anything other than finely chopped ingredients.
–Expect a Calzone to be ready right away
Today was my first time at this location and I was surprised by how clean and nice the employees were. They are always on Groupon now, so I assume that they are hurting for business. The manager was really friendly when taking my order and you could tell the staff was gearing up for the lunch rush. They had fresh pockets in the oven and have a nice system for online orders.
There really isn’t anything not to love about Pockets if you know what to order. The food is fresh and tasty!

Pockets is decent, but I can’t say I will be rushing to come back any time soon.
I ordered a pocket with chicken and bacon and was very disappointed in the lack of meat included (especially since it’s an extra charge). I didn’t realize I was paying $ 1.20 extra for bacon bits and another $ 1.20 for the smallest pieces of chicken imaginable.
I also was disappointed in the taste of the bread for the «pocket.» If I do come back, I will order the salad next time and I won’t be paying extra for meat.
I will give them kudos for the great easy online ordering feature they have. I wish other places woud do the same.

I love Pockets!!! I have never been disappointed. I always order online, so its ready when I get there. I usually Build my own salad or have ordered the Greek Salad in the past. I like the salads because you get my «stuff» and then the side of bread. I feel the pockets ya get jipped and just a lot of bread. Its all up to your taste though. I prefer more greens and veggies than bread. Their ranch dressing is unreal! Also try the breadsticks with the maranara dipping sauce. calzones are pretty bomb too!

I just don’t get the fascination with this place.
Years ago my old job would order Pockets for our team, and the greasy Calzones would make my stomach turn. I swore off Pockets.
Fast forward to present day. Several people in my office love this place, and I’ve successfully avoided it… until we ordered it for a team luncheon. At least this time I was able to pick what I wanted, and I was delighted to see there were healthier things than calzones on the menu.
So I ordered a regular pocket and added turkey. Starving and excited to dig in, my excitement quickly dissipated when there were TEN tiny baby cubes of turkey in my pocket. TEN. Yes, I counted. They also cheated my VP out of his chicken. Poultry cheapskates!
The salad portion of my pocket was totally meh. It tasted fine, but I ended up just picking at it because it didn’t look fresh. It almost looked… waxy? Fake?
The highlight of the meal was the dipsticks, but only because I just like saying the word dipstick. DIPSTICK. The marinara sauce that came with them was super bland as well.
So, my hatred of Pockets continues.
DIPSTICK.

I love the Pockets. The salads with their complete chop-​ness makes me so happy that i didn’t have to spend half my lunch hour just sawing away at my food until I don’t have to shove an entire chunk of greens in my mouth. I love the BYO and I love the wee warm hunk of bread that accompanies the salad.
I do, however, hate it when they forget my wee warm chunk of bread or my dressing, which they do fairly frequently. It pays to check your bag before you leave.
That said, I’m a fan of ordering online and picking up. Makes the whole process so much quicker and the stores are usually crazy crowded or the workers dangerously slow, when you wait to order in-​store.
And, lastly, whomever mentioned that the bread is best dipped in the dressing, it’s true. It’s not awesome plain, but if I save it til the end and dip it in the yummy sesame dressing, it’s like dessert.

I’ve been eating Pockets since I was in college. Healthy fast food– gotta love it! I usually stick with the regular pocket or the Southwestern salad pocket (with salsa dressing).
All locations are good, but I seem to frequent this location more than the others. The staff is friendly, the lines move fast, and most importantly they always gets my order just right. I highly recommend making your order online if you’re not planning on eating there because you can just skip the long line!