Shoe Palace

I really wanted to buy some shoes here because of the awesome selection that was on sale. However, the terrible customer service turned me away.
I actually visited twice in the same night/​same mall trip because I liked a pair here that I didn’t see at any of the other stores at the mall.
First visit — I was greeted with a simple «Welcome to Shoe Palace!» from across the store but no one walked up to me to ask if I needed anything. I quickly found a few pairs I wanted to try on but it was obvious the group of young sales reps were too busy giggling and talking at the register. After standing and waiting in plain sight for a few minutes with no acknowledgement from anyone, I left to look at other stores.
Second visit — I reluctantly returned, determined to just buy the shoes here and get it over with. I didn’t get so much as a greeting this time. Two sales reps were both at the register helping one couple, which seemed completely unnecessary since there was no line behind them. I again stood in plain sight, holding up some neon colored shoes which would be hard to miss. I waited there for what seemed like 10 minutes, then a third rep grabbing shoes in the back for a different couple finally noticed me when he came out and shouted to one of the reps at the register that I needed help. Clearly lacking any sense of urgency, she only came over after a few more minutes to ask if I needed a size.
I requested my size in two different pairs of shoes. She came out with one of them and informed me that they were out of my size in the other pair and didn’t bother to bring out a size up or down as an alternative. I asked if there’s a size up available and she said she’ll have to check the computer. I tried on the first pair of shoes while she did this; she came back shortly to ask how those shoes fit, and I told her I didn’t like them. She made no mention of whether or not she found a size up for the second pair. I didn’t bother to ask, because at this point I was fed up and left.
I will be avoiding this store from now on. I don’t have the time or patience to give my money to a store where the employees can’t even feign decent customer service, especially when there’s several other alternatives in the vicinity.

We came into this store as soon as the mall opened today at 10AM.
I wanted to pick up a pair of neon green Nike Air Max 95’s in a size 8.
I asked the guy at the counter if they had it. He checked for it in the back. When he returned, he said they have it, but he said his manager told him they were going to «raffle it off».
Mind you, I was THE ONLY customer there, and these shoes were only released TODAY. and I was there as soon as the mall opened.
No bueno, Shoe Palace!
I guess «first come, first serve» doesn’t apply here.

Just adding this business to your wonderful site!