Yankee Candle

If I could rate a negative I would. Me & my friends came in together during the weekend && Seriously experienced the worst customer service in the history! Please fire them all & get a new friendlier staff! Especially the young guy working on 11÷14÷15 shift, along with all the older chit chatting ladies who was there that didn’t know how to read the company’s policy or making an effort to serve their customers. I would never come here or bring my friends and family here again. If I’m ever around this area I would just take my business to their competitor stores!

Yankeeee is soooo amazing! Awesome scents! The tarts for the warmers smell really really good! The store ways looks really nice and Kristen is totally rockin it! :D

I stopped in here just to see if there were any Fall scents that I would enjoy burning in my home. The sales associate was very nice, very informative and she asked the right kind of questions without being too pushy to find out really what your palate was. I like fruity, yet savory, type of scents. Seriously. Think warm apple pie baking or fresh bread. I also love cranberry and cherry scents. The cranberry chutney smelled really good, but when she handed me Cherries on Snow… this girl was hooked. I did only buy a small jar, because the prices are a little expensive, but if this candle lasts for a while I might consider going back for more.

I had the best experience at Yankee Candles recently. I am very particular about how my home smells and I burn candles daily for hours. I went into the store looking for a scent that would permeate throughout my two story home. The Assistant Manager Jolie, recommended a particular scent and assisted me in smelling all the various candles flavors (they have SO many). I ended up buying several candles in a scent which was not the one Jolie had suggested. I looked at some accessories and when mentioned I thought I should just get the candles since it was all adding up to be rather expensive, Jolie offered a coupon for $ 10 off. Of course, I took her up on her offer. When I checked out she even gave me a another coupon to use in the future.
When I got home I started burning the candles right away. I soon realized that I should have taken Jolie’s advice on the scent she suggested. The candle I chose just did not have a strong enough fragrance for me. I called Jolie and she happily let me exchange the candles, for the scent she suggested. Apparently this is Yankee Candles policy, but Jolie was just so kind about the whole thing. She even offered that if I still wasn’t happy with my new selection, I could return those too. Of course I didn’t, since I finally had to right scent.
The Candle was called Creamy Carmel if you’re interested!