Enterprise Rent-A-Car

Our car reservation was not fulfilled at dollar and we were told it would be over an hour so we walked across the street to enterprise. I’m so glad we did. We had a car and on our way in less than 15 minutes. I highly recommend these guys. The representatives were helpful and considerate.

Super awesome customer service! I got picked up and the front desk, Nathan, was really nice. He explained everything politely and let me switch to a different vehicle. He also answered all of my questions and apologized for the late pick up which was only by 10 minutes or so. Fantastic customer service!

After I was in a car accident (within a mile of this business, in fact), I returned later in the day to rent a car that had been reserved through my insurance company. The first thing I noticed was that everyone was very friendly and helpful (despite arriving shortly before closing). The customer service was top-​notch but I’m not sure I can vouch for the quality of the cars. The first car was a mid-​size Saturn with squeeky brakes and a remote keyless entry that didn’t work. I called ahead to exchange the vehicle but then found that the vehicle I was supposed to get wasn’t starting so they put me in a crossover Dodge temporarily. Long story short, I had to exchange the Dodge at the RDU airport location. The bright-​side of all of this was that I got to test-​drive 3 different vehicles. Finally settled on the Pontiac G6.
The string of bad cars may have been just a fluke but for the weary it might be a good idea to call ahead and reserve a specific make/​model vehicle. Also, don’t be afraid to exchange the vehicle if you find problems because they will definitely try to accommodate you.