Mona Lisa Pizza & Grill

It’s been a while since I’ve been here. The service is still pretty slow and rude. They usually heat the slice I order. Today I had to insist that they do.

I love the Pizza, but with that said the customer service is extremely slow, and if you say anything they give you a serious attitude!

This review will be on their salad. After buying their salad three times this week this is what i think: My first time i got chicken Caesar salad. I went to pick it up its still not ready and i saw croutons on it. So i ask to take off croutons because i forgot to. After I pay and everything, I ask for extra Caesar dress and the dude (He claim he was the owner while back) who was helping me with an impatient voice saying next time tell them sooner and there are 60 cents charge for it. I apologize and say i am willing to pay. He said just dont do it again. When they gave me the dress i gave the person $ 1 anyway and left. Their Caesar dress is kind of too sour. The next day, I got a tuna garden salad, It was great! no complains. I just need to ask for an extra ranch dress but i didn’t. The third time which is today, I got a chef salad. I ask for 2 ranch dressing in advance in case «the owner» is going to complain. When i arrive, a guy i never seen before was helping me, I thought he was delivery guy but he has good customer service so i thought he might be the real owner. Whatever i got my salad and make sure there are two dressing, there are. Then the guy take out one of dressing and said one of them was Caesar dressing and he will switch it for me. meanwhile a lady with 3 kids went to the register and i pay including the extra dressing. After i pay i got my salad. I went back and open it, there was only ONE RANCH DRESSING WTF and i pay for two… thats not just it. the salad was kind of gross. it was all yellowish and have the brown thingy on the side like its been siting there for days! Also the hams have this hard rock thingy in it that i have to spit it out! What is this?! their inconsistency and their customer services… So I pay for the two dressing and only got one and they are selling me the «unfresh» yellowish salad with hams have unknown hard thingy in it… The only reason i keep going there is because the location. I took a picture of it. I am too tire to go back and tell them about this, I just throw it away after few bites and then i get instant ramen because i was starving…
The reason for two stars is for some of the employee there are really nice! they have good customer service, but only few of them. I wish they could help me every time i was there. Also the location. That are the ONLY two reason i gave them two stars for the salad. Sigh… I really want to like this place…

Aah sweet Boston, sweet Cambridge. After many years, I’ll finally leave this place for greener pastures. But like everything else in this beautiful town, my fondest memories will always be intertwined with Mona Lisa’s pizzas. I’ve tried and liked almost all their pizzas, either at group meetings where we always order from them or when walking down Cambridge st. But the one I love the most is the ever-​delicious Mediterranean. Sigh, never again…

Food is excellent and the service is even better. Buffalo chicken is one of my favorite foods, and their buffalo chicken salad is legitimately one of the best I’ve ever had. The chicken caesar salad is also great. To be honest, I haven’t tried their pizza but it LOOKS and SMELLS incredible, and my friends love it (and I’ve learned that my friends are always right). The people who work at Mona Lisa are soo friendly and nice, and they really care about making good food and making sure that their customers are happy. Above and beyond!

This is a really good pizza place
Order the Buffalo chicken wing pizza and if your vegetarian you should try the cheese pizza
The service is excellent
My kids love this place

Best quality pizza around! All foods are made with felt love & care. My favorite choices are the Buffalo Chicken Pizza, Beef Peperoni, the grilled chicken breasts with spicy rice, & the ground beef calzones. You definitely won’t regret going for any other of their fresh delicious choises! & for those who prefer Halal meat, they have it as well :)

Wow! The buffalo chicken pizza is AMAZING. The ranch dressing and really fresh buffalo chicken is delicious. This place is a little expensive and some of the stuff other then their pizza isn’t as spectacular but if you get buffalo chicken pizza or buffalo wings you won’t be disappointed.

Lovely people and a delicious pie. I came here today because of an app deal and found the service friendly and the pizza hot and yummy. The topping selection on the pizza includes a mix of basic and unusual offerings, and they appear to offer sandwiches, salads and pastas as well.
Although I only tried the pizza, I will definitely be returning to check out the other offerings!

Amazing food, friendly staff and great prices. Came in town to visit family and this place was recommend by many people. Does not disappoint. Great place!

regular sliced or whole pizza. salads. wraps. just another pizza joint that you go to when hungry and it’s near by.

When you just want «food,» it’s certainly edible. But, on delivery the pizza was lukewarm, the pasta didn’t have marinara even though we ordered it with such, and it was just okay. The salad was good though, that was the highlight of the meal.
Delivery came a few minutes later than promised, but more or less on time. Price is not bad, but not cheap enough to justify the food. This review is just mostly about the average food.
Won’t be ordering from this place again.

I live close to this place so I’ve bought their pizzas many times, not because they are really good but simply out of convenience.
What I do not like: they try to over charge you for anything. For example, if you ask for a large pizza half margharita (17 usd) and half pepperoni (12 usd), they charge you 19 usd. How is this math possible? Because they compute the other half as a «topping»… Then if you ask for delivery, even if you live 4 blocks away and buy 10 pizzas, they charge you for the delivery. The most annoying part is that they tell you about the extra costs after you pay… Not classy.
What I do like: it’s close to my place and is the taste it’s ok… Not great but not bad.

I am indeed a fan, ordered a 16″ half&half pie last night and beasted on the entire thing without remorse. It was good, it was hot, ready and cheesy; like the time I asked out my girlfriend.
Delivery service was better and faster than others in the Cambridge area. They are quick, efficient and tasty.

2 stars for the subs. There are skimpy and bland and skimpy and bland.
2 stars for the pizza. The crust is just weird as heck and there’s not a whole lot going on on top to mitigate that failure.
But, man. 5 stars for the chicken fingers. I order their lackluster sandwiches just as an excuse to order a side (side=dinner for 2, basically) of their glorious chicken fingers. And don’t get it twisted: I’m a wing man. I’m no fancy-​pants boneless whatever the heck kind of soul who gets all dewy eyed over some darn chicken fingers.
But they are so good seriously they are so fried and perfect and awesome and salty and lovely and I love them and I would marry them but I can’t because they are dead chicken pieces.
Skip the dipping sauces though. Those are some straight up Ken’s Steakhouse mess. I just pour some honey and some Frank’s on a plate and make a mess of my own.
For real man just order the dang chicken fingers.

Not a whole lot of substance to my sub here. I know I was spoiled by those superstuffed sandwiches my mom used to make for me to take to school, but this had, like, 3 pieces of meat on it and a teaspoon of diced pickles.
I could interpret this in one of 3 ways:
As a compliment — A tiny thing like you couldn’t POSSIBLY eat more than this much meat (highly unlikely).
As an insult — Bitch, you don’t need that much meat. I’m doing you a favor. I should take away this bread too (somewhat unlikely).
As nothing personal. The sandwich makers were trained at the Subway school of meat apportioning.
I held up one 6 inch half to my eye and examined the tightly drawn mouth of my sandwich. I felt exactly the same way.

These guys make some pretty tasty pizza, and a pretty healthy (!) burger. For these, I am a fan.
The burger is cheap, on the small-​ish side, but not too greasy and topped with a slightly spicy medley of vegetables that makes you not feel like crap when you’re done. It’s not out of this world, but it’s tasty and hits the spot.

I would almost give them 5-​stars but seeing I live across the street I’m geographically inclined to like them right?
FIrst, the pizza, succulent, amazing sauce, a great slice! Let me say the Italian food is nothing short of spectacular. These guys aren’t Italian I know but they were taught by the previous owners who were from the old country and they get it right. Amazing Chicken Parmesan.
The Grinders are very good. They’re bread is very soft, fresh and chewy. The Italian grinder is really good. My new favorite sandwich is the Chicken Kabob Sandwich. Perfectly seasoned tender juicy chicken, grilled onions, peppers, and mushrooms. It’s a recurring religious experience.
I’m not a huge fan of their wings. These guys do it okay but just Deep fried chicken wings, they do have a few good sauces for them though. Their Falafel is of course the real deal. Gyro is really good too.
Some people may complain about the service and I’ve had some long wait times early on and occasionally but I usually do take-​out and it’s generally all done in 15 – 20 mins. No real upsets there.
These guys are generally very professional, courteous, and they want to please. I always feel respected as a customer and am lucky to have such a great place close by. And yes, stay away during School lunch hours and right after school. It get’s really annoying.

3.5 stars. If I could give you that extra half star, I would! And who knows, maybe next time when I come since I will definitely be back, I will get something that wows me over!
This place is around the corner from my house, but they also do delivery too for those of you interested in that. It is a semi hole-​in-​wall looking place, but you can tell it is all owned and operated by family and friends and they are so darn friendly there, it is really hard not to like them! I got their steak tip salad and they cooked my steak tips to order and they were pretty flavorful – not overcooked either, so they clearly know what they are doing! They threw a bunch of steak tips on top of a garden salad, which I wish I could have gotten some spinach leaves thrown in because iceberg lettuce really doesn’t do much for you nutrient wise… So it was steak tips which were tasty, iceberg lettuce which is well iceberg lettuce, tomatoes, a few green peppers, two kalamata olives (could I get more of those next time? thanks!), cucumbers and some onions. And then you get to choose your dressing and it comes with garlic bread. All for about $ 8 which is pretty good for a fast food kind of spot.
I got my meal in less than 10 minutes but I heard on the phone that delivery takes 45 minutes which is about average, so if I were you I would walk here or call in take out and then walk here, definitely way faster, plus like I said the people there are so nice! They could have a little music on inside though and maybe some nicer décor, but it is cheap and fast and they even make things fresh to order, so all in all a nice little cheap surprise!

The Good:
large slices of pizza — wicked cheap!
good salads — on a real plate with a real metal fork!
the guys are really nice and have funny musical ringtones on their phones…
the place is pretty big, and there is seating for about 12 – 15 people
good chicken tenders and jalapeño poppers
The Bad:
if you accidentally show up at lunch A or B for the high school, you could inadvertently get trampled to death
sometimes if you show up after said lunch breaks, they don’t have slices and you have to wait
sometimes they run out of salad base (mixed greens for some salads) and you have to get something else
The Ugly:
sometimes parking is a bitch, but… that should be taken for granted. it’s really not that ugly, I just thought I should finish the trio…