Neptune Diner II

Saturday morning visit: seated immediately for standard efficient service and diner-​length menu with high-​ish prices. Decent nova scotia lox & onions with rye toast.

These guys are absolute idiots. Truly stupid. ²⁴⁄₇ and offer delivery? Except ‘I don’t go there’ says the guy who picks up the phone… Google the my address d***head, it’s exactly a 5 minute bike ride. At least be polite while you’re being a moron.
This diner ain’t no proper diner.

Bleh. The main reason to go here (and why we went here) was because they didn’t have a wait and we were pressed for time. However, if we had 20 – 30 minutes to spare to wait for an open table at a better brunch place, we would/​should have.
We went around 2pm on New Year’s day. It was crowded with screaming babies and the whole bit, but we were seated promptly. Service was adequate and the guy seemed nice enough, if rushed (understandable). The food, however, was lacking. I ordered a simple American Cheese omelette. The eggs had the consistency of a sponge and the cheese was, like, solid inside as it wasn’t melted. I’m not sure how to describe it except to say that there was a clear deliniation between the cheese and the egg as if they weren’t cooked together. I am just used to pressing my fork through an omelette and seeing a gooey, beautiful mess of blended cheese and egg together and this was just 2 layers of spongy egg with unmelted cheese separating it. Home fries were fine, nothing special. I did, however, appreciate the fact that the toast was pre-​buttered. However that is really the only good thing I can say about this place. Avoid.

This place is in my neighborhood so mostly I’m just grateful to have a decent place to eat at 2 a.m. when the mood strikes.
It’s standard diner fare — breakfast all day, burgers, sandwiches and salads. I wouldn’t try anything too complicated. One time I ordered the lasagna and it was very clear it had been in the back of the freezer for some time. But if you stick to things that have a lot of turnover — basically breakfast and burgers — you should be fine.
The owner and staff are super friendly and will accommodate food requests to whatever extent they can.
I like the outdoor patio seating in the summer. It makes for a nice perch when the weather is nice.

If you live in/​near the area, you know the owner is quite temperamental, won’t do any substitutions (is offended by the question) and hasn’t stepped into this century in terms of offering any alternatives like gluten-​free options. Now, before you get yer boxers in a bunch, I’m not some fun-​time hipster who thinks Buffalo Exchange is «bad ass» or Tim Wise is radical. I’m a person of color and a native New Yorker, growing up outside of «the city» but having roots in Brooklyn, where my family is from. That being said, a lot of places in gentrified Crown Heights have at least some small offering of alternatives at this point and this place doesn’t. What they do have is fresh (unlike most diners between downtown Brooklyn and Bed Stuy). And everything is pretty straightforward. If I still lived nearby, they’d still be my go-​to spot to order from late at night. And I do stop by for the Chicken Souvlaki, when I’m in the ‘hood. Don’t let these Good Time Charlie’s steer you wrong. They’re not the best diner everywhere, but frankly, they’re the best one around and that’s something. 3.5 stars.

Had to eat here for Christmas day. Sad I know but restaurants were closed. At 6pm of Dec25th my stomach was empty from the night before. I ordered carbonara, egg cream. I know. Cream over load. The food was tasty. It really looked good on the outside but the interiors are ordinary. The service was slow given the fact that it was not full.
I may come here again though because this is in m neighborhood! hahah.

I refused to order from
This diner consider how the service extremely sucks, there’s always a rude person on the phone as if his life is completely miserable! On top of that the food isn’t even all that for a diner. A diner should always have exquisite presentation considering they’re a diner, the food doesn’t have to be the best but the presentation at least should make up for the food. This place doesn’t do neither one. My boyfriend refuses to stop ordering from them… so I’m kind of forced into dealing with them anyways, today we ordered Belgium waffle and eggs and home fries. The smartest thing you could do is separate the eggs from the waffle of course considering the waffle with the egg sitting on top would make it SOGGY, but no the person packaging the bag is a completely moron. You pay for a 10 $ Belgium waffle and get complete trash! It’s beyond the last time I order from this place. After ordering some so simple and paying 25 $ for it the food presentation was disgusting, why would you put scrambled eggs on top of a Belgium waffle? Are you stupid? Clearly the person working to pack up food, does not care about the business of this diner. In others words ordering and getting the food delivered was a complete waste because we personally had to go into exchange the waffle and when he did the guy gave him nothing but an attitude because he’s clearly miserable with his life, so my bf asked for his money back and we will not continue with this place ever again, to top it off the guy he dealt with claimed to be the owner, when I called … the grumpy loser who picked up the phone said the owner wasn’t there. This place is a joke and they clearly do not care for their customers.

The only reason this doesn’t have five stars is because the service could be better. Overall, this was a quality diner experience. Don’t expect amazing food or exceptional service. But if you are looking for some diner food to cure your hangover on a Sunday morning, look no further than Neptune II.

This place is excellent.
This diner is my number one choice any day of the week. The food is delicious and the service is great. The owner is very hands on and takes great pride in his business.

I tried to order delivery from this restaurant using Grubhub, however it said they weren’t accepting online orders. I called the restaurant and asked the guy I was speaking with if they delivered to the address where I am staying. He said yes and asked for the apartment number. I said it’s a hotel and he proceeded to tell he how I was not staying at a hotel and placed me on hold. I called back after some time and he said he wasn’t coming here and to have a good night. Nonetheless, it is a hotel and it’s a brand new boutique hotel at that.

«Give me your tired, your poor, Your huddled masses» An inscription that would be perfectly appropriate above the door of this excellent 24 hour diner.
Up early and looking for breakfast? Neptune. Coming home from a night on the town, and want a burger and fries? Neptune!
Sometimes you don’t want a «boutique» café experience. You want simple tasty food, at a reasonable price, served in a sparklingly clean setting, with an efficient staff that keeps your water glasses full.
This diner is a reliable «every mans» spot that was once a staple of city life, and seems to be increasingly rare.

This place is absolute perfection. It’s comfort food. It’s like stepping into some diner on Main Street USA in the 1980s. I love it.

So I called to place an order. started my order «…can I get a milkshake…»
«yeah, you can get a milkshake when you get here» and slams the phone on me. So I call back again, «hi there, I thought you guys delivered?» «I don’t deliver *just* milkshakes» «…I wasn’t done ordering…»
The guy was aggressive and rude. Never ordering from this place again.

The omelette was so over cooked that it was like eating a sponge. A very flat and greasy sponge.
Bacon and sausage were unremarkable.
Meh.

They just charged my girlfriend $ 9.00 for 4 chicken fingers.
Nothing else needs to be said.
Reprehensible.

This place has always been mediocre but at least their delivery had previously been reliable to get edible food at a late hour.
A few days ago I placed an order for delivery through GrubHub. The delivery guy proceeded to call me three times over half an hour trying to figure out how to get to my apartment. I live only a couple of blocks away…
I called the diner directly at one point to see if they could help their man. I said that he didn’t seem to know where I was. They immediately shot back «Yes he does!». I said that it shouldn’t take half an hour on a motorbike to get somewhere three minutes away.
The food arrived mediocre and cold awhile later.
Yes, I am lazy ordering delivery from so close but it was late and cold.

This is place is awesome! It’s a small diner that packs a lot of punch. The waffles are amazing and the chicken fingers are to die for. Definitely a gem in the nook of Brooklyn. The service is awesome and they make you feel so welcome. I’ll DEFINITELY BE BACK!

I’m usually impressed by this place, the cozy setting, the customer service, and the breakfast menu usually makes me happy, however this morning I ordered the Spanish omelette and instead of getting salsa on the omelette, it was straight tomato sauce, it was not sexy.
I usually order sunny side up eggs, hash browns, coffee, and turkey sausage… but today I was feeling adventurous… wrong.
I didn’t complain because I was in a rush. The customer service was as warm as the coffee. Please don’t order Spanish omelette looking for salsa it is straight tomato paste.

The food here is good and will be satisfying when you’re looking to go down that road; the staff is friendly and the service is usually pretty good, although sometimes requests/​sides get lost in the mix.
However, this review is less about the food and more about their commercial presence on the block, which is forced on everyone on the block nightly (~12am) when Faletta Carting (Park Slope) comes to empty the restaurant dumpster. The truck usually idles for ~15 minutes while they load the garbage; on good nights, it’s incredibly loud and an inconvenience, but usually it includes lots of yelling, exhaust plumes filling the surrounding apartments, questionable brown liquids spilling over into the street (a delight in the winter when it freezes), and piles of strewn garbage and food waste all over the sidewalk… which is the reason for the review today: rotting food has been obstructing the sidewalk for about two weeks now (with Faletta adding more nightly).
No problems with the food/​service but the management should consider the fact that they are the only restaurant on a highly residential block. Please be considerate of your neighbors.

You can’t always get what you want. However, you might find you get what you need.
It’s in a song so it must be true.
That’s how it is with Neptune Diner II. In a neighborhood with amazing food every two blocks or so, it’s not fair to compare this spot to anything else around it.
That being said, Neptune always satisfies and comes through, when you need it.
It’s a 24 hour, classic diner, that has everything you expect, want and need, from a diner.
The place is always clean, the staff is always really friendly and the food is alright. Nothing fancy, but it gets the job done.
They do my favorite drunk diner dish just the way I like it. Triple decker, chicken salad, lettuce and bacon, with an order of disco fries on the side. They know how I like it, cheese on top of the fries and the gravy on the side.
It’s a typical diner, one that’s much better than some others around, but obviously falls in comparison to something like Tom’s, which is a few blocks away.