Golden Hanger Cleaners

ZERO Stars!!! The WORST cleaners on the face of the planet. I have never wrote a review on Unilocal before, but be warned, they will ruin your clothes at some point in time and do absolutely nothing to remedy the situation or to keep a 3 year customer.
I took my cotton dress with ostrich feathers to them to get dry cleaned, it was returned with wilting feathers. They took zero responsibility nor apologies for the destruction of my $ 450 dress.
Do not go to them, save your clothes and your money, go to a business that appreciates 3+ years of your business.
They are HORRIBLE.

It is really annoying that they pin your clothes to the hanger, leaving holes on clothes that lack self-​healing abilities. I’d rather wear dirty clothes than destroyed clothes.

I love this cleaner. i have been using them for 2 years now only. They are such a beautiful family. They always clean everything beautifully and are so accommodating. I am surprised anyone would write anything other than good reviews for this place. It is so HARD to find a great cleaner and this one really is the best I’ve ever been to. I have very high standards for cleaners too and this one goes above my expectations every time. Would recommend to anyone!

lost my down comforter. that is all.

If you’re totally cool with your clothes not being ready when they are supposed to be, come on down folks. Dropped 6 articles off on a Monday for a Thursday 5pm pickup. Show up on Thursday around 6pm and only 2 pieces were ready. No apologies — said they could be ready by Saturday. COME AGAIN?
I asked for my dirty clothes back to take to another cleaner and they were no where to be found. After several rounds of arguing, they agreed to have them ready by 8AM Friday morning. In their defense, they were ready and cleaned the next morning; however, no discount was offered, no apology. Get the feeling that they don’t REALLY care what happens to anything you drop off. Try Best Cleaners around the corner.

They lose and mix your laundry all the time and do not reimburse you for missing items. Do not bring your laundry here. There are plenty of options in the neighborhood. Overpriced and terrible customer service. My last straw was when my $ 50 Nike pants disappeared and when I called I wasn’t even offered an apology. Rude.

This is where my aunt takes her dry cleaning business. I often have to carry home 3 armful of clothes (especially in the winter months when all we wear are cashmere sweaters to keep us warm) for the two of us. The people who work here are nice and so far they haven’t screwed anything up. I love the Yorkie who hangs out there on the floor… just don’t step on him!
I don’t know how Golden Hanger’s prices compare to others in the neighborhood but I bet anything it’s better than the places on Montague street. My only qualm with them is that they kept pinning my pink, silk skirt onto the hanger instead of using those plastic clamps… It puts holes in my skirt which can’t be fixed!!! Other than that, they’re A-​OK.

Very unfriendly. Unless you point out a stain, it will not get cleaned. They’ve broken many buttons on my dress shirts.

Deplorable. Terrible service. Rude, especially a young man with a baseball hat. This person threw my recently tailored and pressed pants ($ 45) over the hanger, rumpled against the crease. They do not do their dry cleaning on their premises. There are at least 5 other places within a couple of blocks. Choose any of them before this one.

I had my clothes cleaned here for years and was happy with their services. However, I recently decided to stop using their services because I noticed that many of my slacks were coming back faded and shorter. The last straw was when they called to tell me a cat climbed in the window and ruined my suit jacket by scratching and tearing the back of it. They paid for the suit, but this encounter (the cat), coupled with the fading and shrinking, led to my decision to look for a new dry cleaner.

Nice, friendly, fast delivery and my laundry always smells soooo good.