Jack In the Box

The food is good as always but the so called manager/​shift leader «Rose» is probably one the laziest worker I’ve seen at a fast food place. Not only was she lazy but was rude while taking my order. She didn’t greet, say thank you, or anything. To top it off she got mad because we asked to use the restroom which had to be open with a managers key.

Come here if you have plenty of time to burn and have nothing else to do but to wait in a drive thru line. We waited for 25 minutes in a drive thru line with only four cars ahead of us.

Manager was extremely rude he «didn’t have the time for us» all we wanted to do was informed him about his new Coke sign that was getting installed.

Terrible employees. We were there Sept 27 around 1pm, an employee cut in line and was chatting to her friend behind the counter, ordering tons of free food as slow as possible. Seems like she was doing it on purpose, making everybody wait. People in line were getting aggravated and complaining. Everybody in line just left. To make it worse the employee at the register told us that our order of fries (that’s all we ordered) would take a half hour (???). Whoever runs this place should be fired.

Food poisoning from a southwest chicken salad on January 26^th. Sick for a day. Enough said.

The guy at the drive thru window was quite RUDE!
He was so impatient.!! I ordered a large coke and he said we don’t have ice do you still want the drink… as I was asking my passenger if they still want the drink, he says well do you want it or not! So I just said NO! Then I ordered bacon cheddar potatoes wedges with NO BACON for my kid and they got that wrong.
I also asked for ketchup and he said it was in the bag but… There wasn’t any in my bag. I don’t know what his name is because he had no name tag and the receipt said Nancy. But HE DIDN’T look like a nancy…

This Jack in the box is the worst. It was sooo dirty, and gross, I should have walked right out the door.

It’s not the greatest Jack in the Box. But what do you expect for a fast food joint. The Dr. Pepper wasn’t working and they didn’t even tell me. A least you guys could have put a note on it before I walked out with a watery drink.

The staff are always always very courteous & professional. I know that fast food can be tough to deal with ungrateful customers. The food is always good & fresh

The line here was not long but the wait time was so long. So we decided to use the kiosk… not a good idea, it’s not very efficient and if you make a mistake than you have to start all over!!! Plus we ordered stuff on the machine that they didn’t have. WTF. So we ended up having to order with the lady who seriously seemed a little out of it. After we got through that we had to wait quite a while for our 4 tacos… it just four tacos. Ya I probably won’t come back here.

Awful. Had to repeat our order 3 times and they still screwed it up. Don’t waste your time going

I was looking for a place to grab a quick breakfast since we were staying near The Village in Big Bear and glad I saw this place (didn’t want to spend so much and didn’t want a full service sit-​down restaurant). Staff here is very nice especially for a fast food restaurant. Typical Jack in the Box food. Great place for breakfast if you are staying near The Village in Big Bear.

4 stars for the value menu

It’s nice how there’s a Jack In the Box right here at Big Bear Lake, but that probably would be the only reason why it’s not getting a 1 star…
Judging from the other reviews, it seems that a long wait isn’t a one time thing. Coming here after a 2 hour ride from LA, I expected to get my food quickly so I could be on my way. I mean, that’s what you assume when you hear the words «fast food». It turns out their credit/​debit card machine broke, and instead of trying to work with the situation (i.e. Help the customers that are paying with cash, etc.), one employee goes to the machine and attempts to keep swiping the card with the same end result. Seriously, come on… If you swipe it 6 times and it keeps saying error, swiping it again won’t do anything… I ended up staying there for about 20 minutes, causing me to almost miss my bus…
Comparing this Jack In the Box to others… It just doesn’t compare. 2 stars.

We were in line for like 10 mins. for 2 iced coffees. And there was only one car ahead of us. It didn’t help that the drive thru girl did not apologize for the wait. Bah!

Ah Jack In the Box! What a way to grab a bite to eat! But why would you anyone want to eat here? Well, it’s cheap, tasty and price right! And I know how it’s going to taste! And yes, it is ubiquitous; but when you’re cold and hungry – it hits the spot!

OK. it is just Jack in the Box. They got a good location, right across from Chad’s. So if you are drinking in the day… you can walk across the street and grab a burger and bring it into Chad’s.
Good service, better than most Jack’s