Sur La Table

excellent customer service!!! they exchanged a defective item, even after the 60 day warranty period. very satisfied customer.

I love this store, especially located here at The Bravern. It’s never busy, which is great. And the sales associates are always very helpful. The clearance section here always has something that will catch your eye. And I love the seasonal items, like the holiday linens and small décor pieces. The don’t have much, but they have a great selection of the kitchen appliances and the sales associates will even offer to make you an espresso with one of their machines on display. If you park here, you can get validation.

Still not happy with «the Sur» … Pricing is not as good, coupons not arriving in the mail … not sure if it’s worth the bother :(

I absolutely love this store. The staff are always friendly and knowledgeable. I love that the staff always say hello and offer me a cup of coffee as soon as I walk in. I have also called many times to have them hold a sale item, or ask them questions about returns and the staff are always patient when answering my incessant questions! I love that I was able to taste the coffee from a demo model of the Nespresso before I purchased one! I will always shop here for my tools and goodies that I need in the kitchen. Sale prices are fair, but the service keeps me coming back. Wish I could give them 6 stars.

This was my first shopping foray into MicroSoft Land… and this sort-​of mall confused me. However, now that I know, it won’t get me a second time. Note to self: park by Louis Vuitton, NOT Hèrmes, because it’s closer to Sur La Table. Oh, maybe not. My Amex will get quite the workout.
The Amex did get quite the workout at Sur La Table that day — I went in for a new knife set and lasagna pan… came out with said knife set and lasagna pan, a new fancy shmancy coffee maker with a CUP WARMER (nothing says old faster than fancy coffee maker, btw), mini-​muffin trays, mixing bowls and a plethora of other stuff that really… just weighed the car down.
It was pouring when we arrived, but an hour and a half later when we were ready to leave, it was like a river was running right out of the sky and directly on to just me. We couldn’t manage taking all this stuff to the car… so the sales associate packed up the stuff for us and said, «Bring your car around and I’ll load it in!» Oh… me likey!
Brought the car around, popped the trunk and before I could even turn off the car and open the door, she had organized everything in the trunk and closed it, waving me off before the valet folk got all uppity with me being parked there unnecessarily.
Got home and everything was there!
I’ve always had excellent service at SLT, but this one in particular really rose above the other SLTs that I’ve been to.
Can’t wait to go back and finish what I started. :)
PS MAKE SURE TO GET YOUR PARKING TICKET VALIDATED! We forgot and ended up paying $ 7 for parking.

Really great customer service — maybe a little overwhelming since I typically just like to window shop without really interacting with the associates. But I was greeted here quite enthusiastically and given a shopping basket — you know, «just in case».
After some wandering, I picked up a food processor from the clearance section (last season’s color). Not only was it already reasonably priced, but the sales associate gave me the 15% off clearance discount that came from being on the Sur la Table mailing list even though I hadn’t signed up before nor was even aware of it — I thought this was a super kind and unexpected gesture that just made my day! Thanks! I’ll definitely be back

I’m normally super self conscious about walking around high-​end shopping centers in my Old Navy jeans and Target flats and I rarely have the means to purchase anything from the stores contained within. The sales people seem to know and treat me accordingly. I was extra nervous about going here, because I’ve been to Sur La Table at Pike Place Market and was almost purposely ignored, despite having spent an hour in the store browsing and comparing a few small kitchen appliances. However, the staff at The Bravern Sur La Table made me feel comfortable and right at home.
I went in knowing what I was buying: a black VitaMix Pro Series 300 blender. We were greeted upon entering the store. And then the saleswoman who saw me eyeing my options was genuinely friendly. When I said what I was looking for, she didn’t trying to push a different model on me or anything and went right to work trying to find me the black model of the blender I asked for (only red boxes were out). While another employee was trying to track down a black model in the back, she made sure to talk us through the features, care, etc. and then got us some homemade ice cream they had made as a demo earlier.
Turns out they were sold out of black, save the model being used for a display, which they proceeded to offer to me at a generous discount. Plus, instead of giving me the whole blender on display, they actually just switched out the base (the colored part) from one of the red boxes, so the rest of the items I received were still all brand new in the plastic packaging — never opened. And they made sure to cross out all the bar codes for the red model and replace them with stickers/​notes for the black model so there would be no confusion if I needed to return it for any reason. I especially appreciated multiple employees stepping in to help out with this switching and relabeling process so I could be on my way quickly.

I am obsessed with everything in this store. I normally go to the kirkland one but I needed a particular cookie cutter which Kirkland didn’t have so I made the extra trip out to Bellevue to get it. The Bravern confuses the heck out of me but I luckily went in through the right entrance (off 8^th street) and it was right there next to the valet people! Sweet!
So I only needed ONE cookie cutter and I ended up leaving with an apron, 5 cookie cutters and God knows what else jumped into my bag and came home with me. HEAVEN. The staff was super friendly and helpful too.

Such a huge fan of Sur La Table!
I had not been to this location yet and ventured out with my husband on a lazy Saturday to pick up a new toaster oven.
The Bravern is a hard place to get in and out of. Let me rephrase, it depends which direction you come into Bellevue from. The garage charges but then offers validation with the merchants and ‘free’ up to six hours. I did notice it said you did not have to purchase to get validation in case you don’t find something so I did find that to be appealing.
What was ‘not’ appealing was that the direction guides seemed confusing to FIND Sur La Table. You had to be on the second floor to take the escalator ‘down’ to get to the front of the store.
So it was just a bit confusing but once we got IN the store, the staff was great. We knew what we wanted to buy but it was the first time my husband had been to the store. So naturally, I wanted to show him around and some of the tools I had my eyes on.
The store is smaller than Kirkland but it was nice to not be overcrowded or bothered too much.
I felt extremely bad asking someone to help me with the toaster as they were boxed up in the rafters and she had to drag out a ladder and get it down. It seemed a little on the scary side watching her as I know it’s heavy but she managed it well.
I have a feeling I’ll be back although I sure hope that they stick around. The rest of the Bravern seemed quite dead and not bustling at all like Belle Square was.

We really enjoy shopping at this store. They may be a little pricey but they have really cool stuff. The staff is helpful, with out being in your face.
Parking is better than at the Kirkland Store, but still a challenge…

I probably would do more shopping damage if I was working at Lincoln Square instead of the Bravern. Most of the stuff at Bravern is more than I am willing to pay. Still of the tenants there, Sur La Table would be the one that has the largest appeal. I decided to stop in after work for some retail therapy.
So Sur La Table is a chain, but it is a local one. The first location is the one at Pike Place Market. I have been to the one at Pike and found it to be pretty cramped and full of tourists. Wheras in Bellevue, you are more likely to run into the Real Housewives of Bellevue crowd, but otherwise this store is less crowded and there is actual walking room to get around the store easily.
Sur La Table is a kitchen gourmet store that I found to be like a slightly more upscale version of Crate & Barrel, but with a better selection of kitchen related offerings. Whereas Crate is more of a general home store ala IKEA.
I found the selection to consist of quality brands, but a bit pricey. The place feels low key. Staff lets you roam around the store without hassle. If you have any questions, just ask.
I was specifically looking for some items that I found online here that there were part of their Autumn Sale. Unfortunately, I didn’t end up buying these as I could not find them in-​store. However, I was able to find some better looking ones here as they have clearance sale areas. Picked up some lovely looking European baking dishes here.
I like Sur La Table. The layout is simple to manuever around and they sell quality products. Though I feel for some of these things like their kitchen electronic products, you might find a better deal elsewhere. Nevertheless I feel good shopping here because I am buying from a local company.

This is one of the best Sur La Table locations I’ve ever been to.
The staff is engaging and genuinely eager to help. They’re not too overbearing though. If you dismiss them, they leave you alone, so they get points from me for that.
But if you have questions for them, they are highly knowledgeable and ready to accommodate. They are also very hassle-​free on the returns. They frequently have sales on the All-​Clad cookware, so that’s pretty nice! I *think* they match direct competitor advertised prices (like Williams-​Sonoma), but not just any olé website like Amazon and whatnot.
The selection is quite nice here too. Sure, the items are a bit expensive, but the quality of their cookware is usually quite good. They carry a lot of top brands, and you do get what you pay for on that front. I’ve been in a few locations that were so cramped you had to wait about 20 seconds for customers to pass by you before you could enter an aisle. Not so much here.
They do validate parking here, but then again every business in that building does so too.

I really like Sur La Table and tend to buy my kitchen equipment here. The staff here are very friendly and helpful. They also have a better selection of baking equipment than W-​S. Some prices are a bit high on some items, but they also have a lot of products on their own brand. I am considering giving their pots & pans a try.
It is a bit cramped in this location, but much better than the downtown location.

Uggggg.
I’ll keep this short and maybe not so sweet. I have never been so appalled by an experience at Sur La Table as I have at this location. I bought a gift for pricey and wanted it gift wrapped… The lady told me that they only did complimentary gift wrap on higher priced items. Excuse me? I thought you just swiped my card for what most people make in a week? How much is pricey? $ 200? $ 300? maybe $ 500 on one item? Well, I did just that! Maybe, my credit card didn’t sing to her like the Cougar’s behind me. Then she made an off-​hand comment to the effect of, «I better give you a receipt so that people don’t think you stole it.» WTF?
Sur La Table USED to be one of my favorite stops for wedding gifts and sometimes the special gift for one on of my beloved chef-​y bud’s Xmas or B-​day gift… scratch that idea now and forever. It will take me ages to get this dumpy taste out of my mouth.

Please close this store immediately.
My wallet is now directly proportionate with the amount of free space left on my kitchen counter/​in my cupboards/​in STORAGE oy I get too many things…
The store is attractively set up to give you the sense of it being overstocked, with kitchen implements jammed into every conceviable nook and cranny — resulting in you getting the impression that you must do the same with your kitchen.
Prices are pretty good, some things even surprisingly inexpensive, and the quality of the items they stock is superb.
Why do I have a giant block of pink himalayan salt? Why is it so cool to have one? I don’t know and I don’t care. Good place!

The ONLY store at the Bravern worth going to.
Sur la Table is a nice little kitchen store. They have more things than most kitchen stores. Often have people making espresso and lattes to show off the machines, or make food at counter to show off various gadgets.
The prices are generally pretty good, but a little inconsistent (only reason I give them 4 stars instead of 5). Some items seem priced very good, well below standard prices I’d expect, but others are then very high as well.

If anyone wants to buy me anything from here, i’d totally appreciate it! there are so many cool things in here! I have been to the one in sf, but this one’s way cooler!
The espresso machine that does everything like self cleaning and grounding the beans per shot of espresso has sold me. I think I might not get a new handbag and get a new espresso machine instead! damn those things are pricey!!! As for the rest of the store, it’s pretty neat, cool knives, and little lollipop brownie dispensers, etc… it’s awesome.
I am sold, wedding registry is totally going to be filled with sur la table and william sonoma!!!

Went in to the Bravern store at night to get some last minute christmas gifts for friends. This store seems smallish and crowded with stock. I found what I needed but it took some time since there were only 2 clerks in the store both manning cash registers. This store seemed totally different than the Kirkland store which is brimming with help and fun to shop.
I’ll try it again soon and post an update.

I am utterly obsessed and in love with this store! It’s been my Mom’s favorite store for pretty much forever… and I never understood her fascination with kitchen utensils and other gadgets until I came here. The store is beautiful, the quality of the items is superb, and the customer service is excellent.
I’m in the process of stocking up a new kitchen and needed new cutting boards and lots of the gadgety type things such as beer and wine openers, etc. The sales people would show me 4 – 5 different awesome options and explain patiently why each one was good or bad.
One thing not to miss: the Fran’s sea salt caramels. They are to DIE for. $ 12 a box for 7 is a little pricey. But… THEY ARE WORTH IT!

YESSSSSSSSSS… PARKING!!! Love this new location. It’s right near work and the bus, plus it has parking. I used to go to the Kirkland location. The people are friendly. They offer classes also at the Bellevue location and I have been wanting to take one. I work out at the gym next door and it’s hard to not go into this place. The store has a way of sucking you in and taking your money. I love looking at all the bazillion gadgets & gizmos. It’s a bit pricey for items in the store, but the quality is good. It’s easy to start thinking that your kitchen just can’t live without… x item. IT’s hard to walk out empty handed. They also have a good return policy should anything break or not work.