Quality Vision Eyewear

This is my 2^nd time getting safety glasses from this location. It’s not as easy to find as your more commercial locations but once you find it and walk in you kinda see why this spot offers cheaper glasses. Mostly ladies who work here and they all speak Spanish. I asked for safety glasses and they brought out 3 old boxes with the selections to pick from. I wasn’t happy with any of them and the ones I kinda liked would cost out of pocket. My only suggestion would be to get some better options within a certain price. So I sat down, picked a pair and the lady helped me with my options. She seemed to go thru them one by one trying to explain what she knew and the other stuff she skipped. Come to find out, the one thing she skipped it was I really needed, tint. So I randomly called and requested they add it. She mentioned it would take longer but get it done. A couple weeks later they came in. They are better than what I had but in a year or 2 I will look to replace them and I might try a different location. Service was great tho

Really nice people and their prices are quite reasonable. They can’t always do everything on premises (e.g. some sunglasses) and they aren’t open on Sundays… otherwise four stars would be five! Thanks so much for your help over the years.

Just got the best and fastest service I’ve ever gotten at a vision center the only problem was that they wanted to upcharge you for everything including an eyeglass case fYI aren’t they usually FREE with your glasses when you use your insurance I’m sure they got their full payment and included the eyeglass case except I walked out without one nevertheless thanks for the fast courteous and professional service.

I was calling around to places that took my insurance, trying to set up an eye exam. I spoke with someone at Quality Vision, who took down my information (including insurance) and said they needed to take a minute to look at my insurance, but that they would call me back shortly to make an appointment. The call didn’t come (at least not the same day, they called me back more than 24 hours later), and I wanted an appointment locked in somewhere, so I called somewhere else to set up an appointment. They also took down my insurance, but did not «have to check and call me back.»
So I show up to my appointment at the other place (Lenscrafters, who were actually great), and they tell me that I can’t use my insurance, because another company is holding it and says I had an appointment. What? The very helpful woman at Lenscrafters called my insurance to find out what was up, and found out that a company I had never even heard of was holding my insurance. Apparently Quality Vision has two names? We were finally able to reach someone at this office to clear the hold off of my insurance, but it was a huge, frustrating pain in the ass. At no point did I authorize or was informed that they would be holding my insurance hostage when I didn’t even make an appointment. When I spoke with someone here, they said it was standard protocol to do this. Hmm, then why did the other two offices I was shopping around at not do it? Would NEVER recommend.

Never never go here. Everyone that works here is completely rude and inconsiderate. They will rip you off so do not give them a chance. The owner is hateful (he seems to hate his job) it’s very sad that they take it out in their customers. The office is trashy and ghetto. If you order something guarantee they will get it completely wrong.

This is absolutely the worst place I have ever been to for an eye exam. Do yourself the favor and spend the extra money. It took me two weeks to get a correct prescription, which not only was invalid because the date was missing, but it was illegible. As a bonus, this office is super ghetto. If I could give it a negative stars, I would because they do not even merit one star.

I went to this place because it was listed as a provider for some discounts (datavision) my insurance plan (bcbs ppo) offers, and I wasn’t expecting much. Somehow the I-​35 frontage biased me into thinking the place was going to be shabby.
But, they are great! The eye doc is super nice, thorough, has excellent equipment (from what I can tell — seemed the same as the expensive place I went to on Congress), and takes the time to talk to you. I learned I had been over-​prescribed, or maybe my eyesight somehow improved. We took my glasses down a bit, and I’m glad for it.
The desk service is good too. I had brought my own (vintage) frames, and they were totally fine with that. The woman who helped me was young, perhaps new to it, but clearly well trained, attentive, and not «salesy» at all.
The prices are good because I had the discount plan, but I think they are good in general.
I’d definitely give the place 5 stars, but their selection of frames seemed weak. If you are picky, bring your own, I’d say.