Factory Mattress – Lakeway

After doing weeks of mattress shopping and compairing evey model known to man I thought I had found the perfect mattress at the best possible price durring the 2015 laborday sale. I had gotten a competitors sales person to come down considerably off of their already low sale price and was convinced I had the best possible quote. I couldn’t even get close to that low online! Unfortunatly I didnt get to make a purchase durring that weekend and thought I wouldn’t be getting the half price I had been quoted elswere on the mattress. Fortunately I stumbled into Factory Mattress and met with Marc Trivane at the 14 360 Falconhead Blvd store. Marc was remarkably helpful and went as far as to rearrange the mattress I wanted onto an adjustable frame so that I could truly see what I would be getting with my setup. And unlike some other places he was able to answer every question I could think of but already knew the answers to. «Keep in mind that most places have the exact same mattresses but with difrent names.»
I had told Marc that I had shopped around and when I asked him what he could get down to on the mattress his only reply «without knowing my quote» was I’ll beat whatever you got. Shortly there afterwards I purchased a mattress for $ 70 less without ever even being asked as to what my quote was. Since then Marc has contacted me several times and has been very helpful with my dilevery setup. Can’t say enough good things about Marc. THANKS!

Great experience! Our sales guy Marc was personable, knowledgable and low-​pressure. Love that the company is locally owned and operated and the 1 year comfort guarantee gave us the peace of mind we needed to make a quick purchase. Delivery was quick and easy (and free!). We will need a couple more mattresses in the near future and we will only shop at Factory Mattress!

The salesman was extremely experienced, 12 yrs in the business if I remember correctly, and it showed. He was knowledgable, friendly and honest. No sales pressure. Love their 1 year comfort guarantee where you have up to a year to swap out for a new one if you’re not satisfied. Prices were very competitive. Also, they are locally owned which is a plus because it means more money for the local economy. I would recommend them.