Windsor at Brookhaven

Renter beware. Several issues need to be addressed:
1) RENT: Significant rent escalations each year without any increase in services. This gets old quickly. Especially when there are several brand new apartment complexes nearby which offer better value for your money.
2) CRIME/​THEFT: Expect significant increases in your auto and renters insurance rates due to a higher then average rate of break ins and burglary on this property. Management tries to downplay criminal events as «vandalism».
3) NOISE: Very, very noisy. Dogs barking at all hours. Trucks delivering to Costco and Publix at 6 am. Marta and Freight trains nearby are very loud if you live on the frontage. Ceilings are not insulated resulting in hearing very loud stomping by people (elephants?) living above you. Management is aware and does nothing. Loud pool parties with boom boxes every weekend over the summer. This is NOT a quiet complex.
4) SECURITY. Inadequate. Non-​residents take over the pool and common areas with impunity. I know of at least one resident being assaulted at one of the many drunken pool parties that occurred this past summer. Courtesy officer is over burdened resulting in lots of complaints that go unanswered. In addition, way too few security camera’s for a facility this large.
5) PARKING: Parking is a bad joke here. There is no assigned parking. Residents living on the upper floors park on the lower floors and take the elevator because it’s faster then driving all the way up to the floor they reside on. This results in residents on the lower floors having to park on the upper floors and shlep there groceries, luggage, etc back down. Management is aware, yet does nothing.
6) NEIGHBORHOOD: Nice, but very high turnover for local businesses. In the past month alone, three restaurants and several retail businesses on campus closed their doors forever. Traffic in the complex can be a nightmare on the weekends, making it difficult to get in or out.
7) BUSINESS OFFICE: Recently refurbished. However, undersized inkjet printer which is always out of ink. A facility this large with hundreds of residents should have a commercial laser printer to be functional, especially with the premium rent that is being charged.

We are living here while we build a house and the house is taking longer that expected, so we had to renew. Renewing for anything less than an additional year is very expensive per month. For a full-​year renewal, it was about $ 100 more per month. For five months, it is almost $ 500 more per month. Excellent place to live — and we enjoy it — but keep the renewal reality in mind if you decide to live here if it applies to you.
The only other thing that you might want to keep in mind is that the front side of the complex faces the Publix and the MARTA tracks. The Publix isn’t a problem other than a parking lot that sometimes have car alarms going off and you get used to MARTA, but when the CSX trains go by, that’ll wake you up. Ground-​shaking, window-​rattling, loud freight trains. Also, I suspect the apartments facing the pool might suffer from loud noise on weekends. I’ve heard it from the parking garage but never late at night. They have rules for that.
The entire staff is accommodating and nice as they could possibly be. One of the best features is that we hear very little noise from the apartments above, below, and beside us, except for the occasional «elephanting» above us. I think these apartments are built much more solidly and better than most. This would be a five star rating if it wasn’t for the exorbitant increase for a partial year. Maybe all of the apartment complexes in the area do the same, but it feels like a «we gotchya» thing and no one likes that.

Great place to live! One of the best things about this place is that you never hear neighbors through walls. There is an older, mature crowd which I love (I am in my low 30s). Maintenance is quick to respond to any issue. It’s so convenient to stores, shopping, etc.
There have been incidences of breakins (homes/​cars) but really, that is part of city living and I’ve always felt safe despite of.
The first of the month Wed. Breakfast Is great, and the access to the Starbucks Coffee machine id a plus. 24 hour access to computer, printer, fax and the workout room were pluses!
I lived here for three years and the rent continued to rise, as expected, but they work with you to keep you in. The staff –very nice and helpful.
Plenty of parking spaces and valet trash come throughout the week. I’m an advocate for this place and recommend it to all.