Sanctuary at Oglethorpe

Beware, we moved in because of the garage. Well in a year:
1) garage door broke and we were stuck until fixed
2) nails were all over the carpet and we have a young child
3) dishwasher didn’t work and they blamed it on our soap– cascade???
4) blinds fell out when pulling string down and it cut my sons head
5) b.s. Fees
6) worst management

Great location and dog friendly. I would caution anyone thinking of moving here. The office is horrible. They actually have a board in their office with «quotas and goals» for issuing fines to tenants each month. There are tons of fees, including $ 6 a month just for them to send you a bill. In total, they add almost $ 100 to your rent. Our rent was $ 600 higher when we moved out than when we moved in– for that price, you can move to one of the new apartments in Brookhaven. We moved because we purchased a home, and I am so happy to be done with this place.

As a former Post apartment complex, the location, amenities and landscaping (big mature trees and bushes) are really terrific. The fact that the apartments have attached garages was the selling point for me who needed a place to rent while a home was being built.
But pet owners beware, the grounds are filthy, and even though signs abound, nobody seems to pick up after their pets (totally disgusting).
And while the maintenance fellow is hard-​working and nice enough, not much one can do for old cabinets and cheap counters and carpet –the apartments are simply «acceptable» at best (dirty grout, cracked chalk, dings and stains from years of use).
Also, don’t expect your apartment to be professionally cleaned before you move in — it just doesn’t happen.
But I think the main disappointment is the attitude of the on-​site management team. Upitty, unhelpful, sassy. Dealings — on any subject — are just unpleasant.
Honestly, if you can, rent from a Post property.

Great place to live. The problem is the leasing office, they are not considerate and they just want to get more money out of the resident. There are so many overcharges and many questionable fees that they do not even think about it. The liason officers just drive in their fancy cars looking how to get more money out of your wallet. Seriously I would consider other place rather than this low life or bait complex.

This is a review that dates back but still overdue nonetheless. Sanctuary at Oglethorpe is one of those bait and switch operations, but for apartment complexes.
The bait:
The setting is nice, Tennis and Pool (very small) and Fitness Room AREA have been renovated. Grill AREA is nice (more on this later). Maintenance is reasonably responsive and they do an okay job (I had them come back to fix the same problems). The individual apt buildings are quiet from the outside but you can hear your neighbors when inside. The units are unique with several levels/​floors and your own garage. The neighbors are generally very nice people. It is all gated, and a state trooper lived in the complex and police car is parked right near the front entrance, providing a slight feeling of safety. This may not be the case any longer.
The switch: Once you have executed your lease agreement, they add on their own utility bills (trash removal, water, etc.). Granted, its not a lot of money, but when you are shopping apt complexes and budgeting your money, an additional $ 40/​mo makes a difference because maybe that other place you were considering had included these services in their price. They know it, that’s why they never mention it until after you’re moved in.
Also, how do they expect me to believe water costs $ 20/​mo? Perhaps these fees are listed in the leasing agreement, but mine were not, and when discussing price, they never ever talk about the extra utilities, which are added on top of the utilities you pay on top of your own (power, gas and cable/​phone bills).
When you are looking at their units they are nice and bubbly. Once you sign the lease, they are disgusting to you. The leasing consultants could literally care less about any concerns you have once you are in and committed. Specifically, Erica was rude and generally had an ugly personality the year I lived there. She (or anyone in the management office) made no effort in the multiple times I asked her to speak with my neighbor with the Harley outside my bedroom window. The guy would just sit outside his garage (below my bedroom window) at 7am revving this bike for 20 minutes, 6 days a week.
They did a lot of renovations, so they said on the initial tour, but it was mostly cosmetic. Since my unit wasn’t available to look at, I got to see the nice showcased unit, which turned out to be much different from my unit.
Part of the «renovations» was re-​staining the outside of the buildings. They must have hired 12 year olds to do the painting, because my balcony was covered with paint/​stain and there was obviously ZERO prep work done (already peeling paint and stain, rotting wood).
The Grill/​picnic areas were also «renovated». However, they forgot to replace the grills themselves. If the grill isn’t hot and cold or barely working once you turn it on, the grate to cook the food on is rusted throughout. You cannot eat food that has been cooked on a rusty grate. In most cases, you can’t use the grills, and its no wonder that many of the tenants have purchased their own grills. When asked about this, they pass the buck to the contractor who «renovated» the complex.
The dumpster is right next to the pool, tennis court and leasing office. It reaks to high heaven. You can forget about playing tennis when its warm out. As soon as that sucker heats up, you have to hold your breath when walking by to get to the pool or leasing office, let alone play a game of tennis right next to it.
Plan on them jacking up rates on you after your first year. Mine went up 30% and wayyyy outside of my budget so I was forced to move. Since they are incapable of being reasonable about their change in rental rates, I elected to keep my final month’s payment to put it towards my new place. That $ 900-​ish missed payment turned into almost $ 4000 once it went to collections. Renters beware!

Awesome place to live. We lived here after moving to ATL and before buying our own home. This is a great location in Brookhaven and the amenities and staff are awesome. There are not too many apartments where you get your own 2 car garage… that is a major bonus. Everything from the application to moving in to moving out when we bought our house was extremely smooth. After we moved out, the staff would call us when we got an occasional package delivered there. Living here was a fantastic experience.

I would not recommend this place for many reasons:
Parking is very limited. While you are assigned your own garage, there are only 5 to 6 parking spots in sections of the apartments.
Also, the outside of the apartments are nice, but there are issues with the interior. This includes toilet issues. My toilet had a back flow issue, which was very gross, as urine and feces would flow back up minutes after flushing the toilet. I asked other people in the complex, and they were having the same issues.
Because it is a pet-​friendly complex, I had issues with dog’s pooping in my yard. I cleaned up poop on many occasions even though there was a sign directly across from my apartment that said please clean up behind your dog.
The air conditioning unit is also a bit older, and because the apartment is very big, the unit has to work very hard to cool the entire apartment. I oftentimes could not get my apartment temperature to go down any lower than 76 degrees in the Summer even after getting help from maintenance.
Maintenance is slow to respond as well. They cut a hole in the wall in my garage, promised to come back and patch it in a few days, and then never came back until I asked management to have them return.
They also don’t tell you about certain fees upfront. For instance, there is a monthly billing fee that you have to pay, and it is not mentioned until after you have been approved for an apartment.
Also, management is very inflexible when there is an issue with moving. I had to relocate out of the state for a job and had to pay two months rent plus an early termination fee. While that is fine — I signed the lease, I had to deal with it, but management was very rude. I asked a leasing agent about an alternative payment plan (you can imagine how expensive a cross-​county move is, and I needed to pay the fees in installments), and the consultant ignored my email. Someone else in the office helped me when I was able to actually walk in and talk to someone but did not explain the policy to me very well, and I wound up having to pay extra utility fees because of it. Also, I asked for a copy of my lease on two separate occasions via email and left a voicemail with a consultant. I was unable to obtain a P.O. Box for my mail until I had a copy of my lease. The consultant never contacted me even though I stressed the importance of getting a copy of my lease. I had to call the corporate office before anyone would give me a copy. Even then they did not provide a full copy of the contract. The assistant property manager was helpful to an extent but wound up becoming a hassle to deal with as well. They make you sign a promise to pay if you do establish a payment plan but then add fees to it after the fact, so be prepared for that.
All-​in-​all, all that glitters is not gold, and I would say that is the case with this apartment complex. The management is unprofessional, their lease breaking policy is very inflexible (most complexes only require a one-​month notice), their maintenance team is slow to respond, and there are issues within the actual apartments. I was also told by a former tenant that the yearly rent increase is very high — it was higher than her total cost-​of-​living adjustment at her job so you might want to take that into consideration as well. There are so many apartments to choose from in the area — go with a newer complex.

Nice gym facility, pool and tennis court.
Parking is a bit of a hassle but the people that live here are nice.