European Wax Center

I have the BEST experience and BEAUTIFUL looking eyebrows when Precious does them! I feel like a NEW woman every time Precious graces my face with her magic! She has the touch!

DeCarla is the best when it comes to eyebrows! She was quick and so professional! With me being new to atlanta she insisted I was in great hands and thank God I was! I will definitely be back! The staff is also great as well!

I decided to get a Brazilian for the first time, and Precious did an amazing job! She made me feel very comfortable and at ease. I will definitely be scheduling to see her again soon!

I had an amazing experience at EWC because of Precious! She does a fantastic job at connecting with the customer and always does a perfect eye brow wax! Thanks precious!

I always trust Precious with my eyebrows. She is a perfectionist and I can always trust her to do a good job. I’ve been going to her for years (that’s 5 thumbs up)

At first, this was the perfect place. Everyone seemed nice, even though they clearly were not interested in talking to me. The manager was extremely rude and I heard her making racial comments such as «THEY always want something for nothing» and when corporate told the franchise manager, she never called. The only correspondence I received was harassing phone calls about a balance that I didn’t agree to.
Horrible
UPDATE: franchise manager called me and we got it all handled. He expressed his concern and apologized for not being able to respond sooner. Thanks!

This waxing company is a little expensive, but I have noticed that their special hard wax is less painful. They are very professional and clean.

***Review has been updated since originally posted. See asterisks at the end***
Only go here if you want dark spots, ingrown hairs, and poor customer service.
EWC is built on the idea that if things are imported from Paris, it’s automatically better! Because, you know, it’s Paris! and Paris is better!
First off, why is it called comfort wax? Is it because the customers say it’s more comforting than any other wax? (as told to me by one wax specialist) or is it because of the soothing ingredients (as told me to by another wax specialist). If this wax from Paris is so great, how come your employees don’t know this background info? Funny.
The only reason I haven’t given this place one star is because I’ve had great results with the underarm waxing. Other than that, this center is full of inadequate product pushers who are supervised by an unresponsive manager.
My brazilian experience has been by FAR the worst. I mean the experience from H3LL. Oh sure, the first 48 hours are great. Until 1.2 million white heads kick in from ingrown hairs.
I used to use Nair and I NEVER had a problem. «Nair is bad for your skin» they said. «OMG I hate that stuff, it’s literally burning your hair» they said. «Waxing is so much better, no ingrown hairs and the more you wax the less hair will grow» –that was probably the most hilarious comment. Well I’ll be using Nair from now on before this wax from Paris.
I tried «the exfoliate» that they pushed on me. FAIL. I tried the bump stopper that was supposed to remove dark spots and prevent ingrown hairs. FAIL. I tried the body wash that was supposed to remove dead skin while the soothing emollients prevent itching. FAIL. FAIL. FAIL. I tried it all. I really did. I’ve used my products. I tried to stick with the waxing by purchasing a series since supposedly it takes about 3 – 4 waxes until your body is used to it. yeah right. Are these products from Paris, too? That would explain a lot.
Over $ 200 down the drain and now my vag looks like a Freakin’ Dalmatian. It’s going to takes MONTHS for these scars to fade from the ingrown hairs and I blame this place with the wax from Paris.
*****Update!!****
Many thanks to the manager for reaching out, sincerely apologizing, and being responsive to my needs. I am receiving a refund for the remaining waxes that are left in the series. She promised to discuss my issues at their team meeting so that no other customer will have the same results. Many thanks EWC. Updating review by 1 star –Alexia

Ask for Emily, she’s the best waxer I’ve ever had (aka the quickest and least painful)!

I have dealt with bushy, untenable and asymmetrical eyebrows forever and I have spent the past 8 years in Atlanta floating from place to place trying to find somewhere that could make them look good. And I just have to say, I am SO glad that when I walked into European Wax the first time for the free eyebrow wax, that I got Decarla. I have been going to her ever since.
Decarla has worked MAGIC with my eyebrows — I can’t even describe how much better I feel looking in the mirror than I ever have! Decarla is sweet, fast and really listens to your thoughts on how you think your eyebrows should look. She has been doing my brows and lip for months now and I can’t imagine ever going anywhere else! My brows are thick, as close to symmetrical as they’re going to get, and healthy. I have literally received compliments and been asked where I go because my eyebrows look better than they ever have (when other people notice, you know it was a saaaad situation before!!).
The shop itself is clean, smells great (big bonus) and they use comfort wax so pain is minimal. I also use their Shape It product to keep my brows in line between waxes and LOVE IT! Everyone is really nice and professional and makes things easy and quick. I could go on and on!!!

I had a great experience at European wax center. Although I technically no-​showed then rescheduled & still showed up late they worked with me. They were still friendly & welcoming. My tech Vanessa was wonderful & friendly. We had a conversation the entire time so there was no awkward silence. I think I found my new wax salon.

I have been going here for over a year. All of the staff are professional and accommodating. I also feel they have the best product in the business.

I decided to come here for the first time before going on my cruise. I decided to bring a friend also since I’ve heard good things about this place in the past.
My tech was Emily. I came in for a Brazilian wax and she was rushing through the whole process. (My friend and I came in at the same time and I came out 10 mins before her). Although she did keep a steady conversation with me to distract me from the pain, I couldn’t. There were a few times when she couldn’t pull the wax all the way off which resulted in extreme pain. Mind you, this was not my first time getting Brazilian wax. First time getting it done with hard wax which is supposed to be less painful.
To top off the awful experience, she failed get off all of the hairs. There were a lot of short hairs left. I did not want to say anything because I honestly didn’t want to go through any more pain. ALSO, when I went to pay, this asian girl at the register gave me a really hard time during checkout. She wouldn’t apply my discount (as advertised) because she couldn’t find the referral on my appointment. Although my friend that I referred was standing right beside me!
I will definitely not return.

BRAZILIAN WAX
It was my first time waxing so I really don’t have anything to compare it to but I went to Decarla. The wax hurt like hell but I have to say it wasn’t as bad as I thought. The top was the worst but she told me to expect that then the back was a breeze.
The facility was very nice and clean. I was greeted when I came in after making my appt online. My wait time was less than 5 minutes. It was my first time so I got half off. Decarla was nice and made me feel very comfortable, but I give her 4 stars because I could tell I was her last wax of the day. She was ready to go. She did do a good job though, she was pretty fast and they use «comfort wax». I’m going to come earlier next time. Like I said I don’t have anything to compare it to but I will be back.

The wax itself is very good, but the specialist who takes care of you is equally important, if not more.
I went with Candice and she is very good. Quick, Professional, Kind.
Front desk Candice is good as well.

New to the area and needed a new spot for eyebrow and Brazilian wax. Was impressed with the reviews, liked that they use hard wax, appreciated making the appointment online, and the prices were in line with what I’m used to.
I am used to places with more of a spa atmosphere so the sterile paper covered table, fluorescent lights, and top 40 music in the background is not my scene. In between songs, they have ads for their own sales promotions.
It was very clear that they are there to sell and move as many people through as physically possible. Other than then to explain the products and process, the person never spoke to me when she was performing the wax. She put very large amounts of wax on at a time and was moving so fast that it hurt much worse than my previous waxes with hard wax.
When I was leaving, they were very pushy in trying to get me to make another appointment, which I did not do. They also mentioned even more promotions like bring this comment card back next time and receive $ 5 off. I like saving money as much as the next person but I’d much rather pay $ 5 more for a pleasant experience.
It’s quick. They did a fine job, I guess. I will look for a local place now where I hopefully won’t have to hear about so many gimmicks and promotions which I’m sure the staff is trained to present in the way that they do.

TIP: Your first time ever, you get a free bikini wax or ½ off your first brazilian wax.
If it’s your first time EVER getting a wax, I recommend you checking this place out first because they’re definitely professional and have spots all over the US.
I ended up getting a pass that doesn’t expire and I get a certain amount of waxes. Another cool tip is that if you end up getting a pass, you’re able to use it in all locations all over the US. I’m originally from California and visit often so i thought it was worth getting since it’s not like getting a gift certificate at one place and having to only go there. If you happen to need a wax in another city and they have a European Wax Center, hey! You can absolutely use your pass.
I found it completely worth it especially with having a great experience with Sheenah.
I kind of hesitated to write this because I wanted to make sure she wouldn’t always be booked, but I have so much praise for this lady because she made my experience as painless as it can get: x
One time out of the blue, I just made an appointment and she wasn’t available. and omg that experience was horrific. The lady had no idea what she was doing to me and I felt like a science project — took forever but Sheenah’s always been quick, kind, and always made me leave thinking «Okay that wasn’t so bad!»
The wax that they use and the products they have for sale are definitely helpful to keeping your skin smooth and anti-​ingrown so I highly recommend you giving it a try. It’s definitely not cheap, but I feel like with the passes it comes out to be the same amount as other spots that don’t seem as clean.
At this location, parking’s never been an issue and I’ve never had to wait too long in the reception area.

Robin did a great job!
Last Brazilian I got (from another salon) was very painful and not as professional as this salon at all.
Made my next appointment and defiantly recommend this salon!

Got my eyebrows waxed here recently. I was a first timer so it was totally free, just had to pay a tip which was nice. Service was quick and I got in right away, no appt necessary. The woman did a nice job clearing up what I had going on, no shaping just needed some maintenance. Nothing fantastic. Probably wouldn’t come back for brow services — I’d go to Unique Threading if you aren’t shaping, just need a clean up– $ 18 for a quick brow wax is steep.

I will be speaking to the owner about canceling my membership as another stated there are problems here, my concerns are :
A– Keeping up with paperwork, how many services that have Actually been used and random phone calls about appointments that I never ever made? One would think for the amount of money spent in advance that EW could keep accurate records.
B — Shaping seems to be a huge issue here and am not certain why? If I tell you specificalley I want this shape and end up walking out with a triangle or a crooked square it makes you wonder where the communication went wrong?! Today I left with the wrong shape again.
The tech working on me she didn’t offer to fix it and left wax where it didn’t belong this made this evenings shopping uncomfortable. So with that said I’m probably done here.
At one time was I looking forward to giving them their fifth star but after the last couple of visits, random phone calls and lack of interest 3.8 is all that can be given.

This is revision to my previous review. I’m mature enough to admit when I’ve wronged a business or overreacted. This is one of those cases. Yes, the additional charge should have been discussed however the service I received was excellent. And there was an attempt to resolve the issue I had.
I will continue to visit EWS as should you.

Let me just go on record and say that I love my wax therapist Candice… She does a FANTASTIC job. I’ve been to other wax places and I have never, and I repeat NEVER received the service that I’ve received from Ms Candice. Funny, efficient, and very knowledgeable. She is the greatest by far! I also purchased the ingrown hair serum. I love that stuff especially since I’m ingrown prone! A must have.
Please go visit Ms Candice, you will not regret it!!!

I have been getting my Brazilian waxes at European for the past year, and I have never been disappointed. After popping in for their first time free wax special, I promptly bought an annual unlimited package that gives you unlimited services for 13 months! So, when I need a bikini wax to touch up between full Brazilians in the summer, I don’t break the bank.
All of the estheticians are great, but Sheena and Kay are my favorites. They’re friendly, knowledgeable and possess high attention to detail. Ask for either of them when you go in for your first free wax!

Tired of getting my eyebrows done at nail salons by untrained professionals, I stopped into the European Wax Center on a recommendation from a friend. I met with Kay.
The room was very clean and relaxing. She did a great job waxing my eyebrows. I didn’t get any of those horrible bumps on my skin and I was barely red afterwards (this is saying a lot)! My eyebrow wax seemed to last much longer and I wasn’t asked to wax my non-​existant «moustache». I’ll be back soon.

I decided to try out the free wax advertised by European Wax Center. I made an appointment online and showed up on time for my appointment, where I was given a booklet and an overview of the various wax packages they offer. The wax center is very modern and spa like, and I was pleased by its cleanliness.
I was led back to a private waxing room and was relieved to see they had the «good» wax. No strips ladies — this wax just goes right on and gets ripped off. I was waxed in a flash and most importantly, I have not had one single ingrown hair since (and the wax is still going strong almost 2 weeks later).
On the way out, they had me book my next appointment to save money off, so I figured I would and would cancel if needed. I also took care to tip the waxist, even though my wax was free. I would highly recommend!