CARSTAR Ideal Auto Body

I came here for a paint job and could not have been more pleased with the entire experience. Rob did a great job and my car looks beautiful! Bonus points for also using eco-​friendly paint.

In my experience, Ideal Auto Body made a stressful situation more manageable. The location is clean and inviting, unlike most body shops I’ve been to and the customer service was incredibly attentive.
After expressing some concern about when I would have my car back, the shop manager assured me they would have my car repaired and back to me in the time we discussed. Not only was my car fixed and looking as good as it did pre-​accident, but they also washed it and cleaned the inside. I drove out with a car that looked good as new.
I was very satisfied with what can be a very frustrating situation and would highly recommend this shop.

I’ve taken a couple of my vehicles to Ideal and each time I am impressed with the quality of the work and the reasonable price. Clean shop, friendly staff — I wouldn’t hesitate to go back to Ideal.

Stay away.
Someone sideswiped my 2011 SUV, which is frustrating enough when you’re having to pay a $ 500 deductible for damage you didn’t even do, then this repair experience was made worse by shoddy work.
I relied on my insurance company to take care of it and determine which body shop to take it to. Not only did these geniuses lose my keys, making me go out of my way to get them the spare, but they also did a very poor job in the repair. Other than the fact you can tell it was repaired, the fuel door was put on so loosely that in less than month it was popping off, and now I can’t open it with the lever inside the car.
I have no idea why my insurance company would use such hacks. Luckily they’re letting me take it somewhere else, so Ideal doesn’t have a chance to make matters worse.