Wheel-Inn Body and Motor Works

You can see by my last « Unilocal» I was very happy with the job. Now, about a week later I am finding it’s an even better job than I could have hoped for. There are things working on my car that had not worked for literally years. My car is running better than it has since I bought it. The sound of my engine is smooth, even and quiet. Even closing the doors, which had to be taken apart, sounds like right off the show room floor. I’d give this company ten sta byrs if I could. Fabulous, simply fabulous. I am in love with my car again. I can’t say enough about the work done by Vic and Steve and the «customer service» was spot on. As I had said in my last « Unilocal» Steve would call me every time there was a development, which was almost daily. I also need to point out that the cost of all this work was extremely reasonable. If I had taken it to a dealer I would have been told it was hopeless or have been charged so much I would have had to take out a second mortgage. All in all, even more than a week later I am completely amazed by their work. There is no word in their vocabulary for the words «give up» or «quit». Thanks Joey, Steve, Vic and all who helped. Now I am thrilled beyond repair. I’m very grateful for all everyone did. Thanks again. I’m very grateful. Runs like a dream.

Amazing! We were buying our son his first used car and asked for a quick look over of a 2002 Ford Escort before we decided to purchase. We called Wheel Inn and they were able to have us stop in the next day for a visit. The lobby of the building is like a hotel entrance and everyone was extremely nice. Steve took a look at the car for the brakes, battery, tires, etc and came back to talk to us. He also asked about our son and the distance he would be driving to make sure this was a smart fit. He gave us excellent feedback on the car an dreassured us that this was a good buy. We just bought the car this morning and our son is extremely happy. Thank you!

Larry is consistently the best in the business for body work. I’ve gone there many times through the years and never been disappointed. A woman rear-​ended me and had the worst insurance I’ve ever encountered but the shop worked with my State Farm to get me $ 6000 to rebuild the whole rear of the car and left me with almost no out-​of-​pocket. This shop will always go the extra mile to make things as quick and easy as possible and I can’t recommend it highly enough. I know I don’t have to worry when my car is in their hands and that’s really as good as it gets as far as I’m concerned.

Picked up my 2015 Highlander today from Wheel-​Inn and it looks perfect! I’m super picky, and they did a phenomenal job. Service was awesome. and Larry was exceptional at meeting my needs. Take your car there. you won’t be disappointed. I’m hoping that I won’t need body work again anytime soon, but I plan to take it back for oil changes and maintenance. Timing and pricing seemed super fair and they got me in quicker than I thought. Thanks guys!!!

A long time ago, my husband had a very serious automobile accident. At first the insurance company was talking about declaring the car «totaled.» The car was fairly new and we were delighted when the insurance company said they would pay to have it fixed. My husband took it to Wheel-​Inn and the car looked absolutely perfect when it was finished. A number of years have passed and recently I noticed some tiny rust spots under the door. I took it back to Wheel-​Inn and Larry didn’t hesitate. He gave me a loaner car and fixed the rust spots – no charge. I am so impressed with Wheel-​Inn. The auto body repair business is not known for great customer service. Wheel-​Inn is the exception. Not only are they honest and true to their guarantees, but employees smile and are pleasant to deal with. What a joy to find and deal with a company like Wheel-​Inn.

Brought is my wifes car for some minor winter-​related damage. Larry and other staff were always friendly and professional. I was shown exceptional flexibility and a price that i thought to be more than fair. Will return!

Not what you would expect from a body shop!
What do I mean? I was treated great by these guys! Explained every step, argued with my insurance company to get things fixed that they didn’t want to pay for, and did a great job!!!
I recommend this place to everyone!!!

I had never heard of Wheel-​Inn before my accident, but lucky for me, I got towed there and then decided to have my body work done there. Larry was wonderful, kind and really easy to work with. I called him everyday until my car was done and he was cordial and nice everytime I called. They really took care of me and my car and I am thankful I ended up using them. I will go there for all my cars needs from now on.
Judy

My experience with Wheel-​Inn started when Joey towed my car during rush hour on a Friday afternoon after I was rear-​ended. He was kind and helpful after a frustrating accident. Based on that and after checking Unilocal of course, I decided to let Wheel-​Inn keep my car and do the repairs. I couldn’t be happier. The car is beautiful, and their communication throughout the insurance adjustment process and eventual repair was excellent. Joey and Larry really delivered.

Larry went above and beyond. I was stopped at a light and a 303 cab backed out of a driveway and hit my car… and actually tried to tell me he hadn’t hit me! Anyway, wonderful Unilocal reviews brought me to Wheel-​Inn (although the cab’s insurance company would have sent me to an establishment far from me in Waukegan without the best reputation). Larry made sure I was aware of my rights in this situation, and managed to work with this insurance company (I will not write a review of this insurance company because if you don’t have anything nice to say…) to make things right for me. We had a long and arduous wait for a check that was issued no less than 4 times and Larry finally picked up the check and I picked up my car!

A new friend referred me to Larry at Wheel Inn, to repair my Lexus which was side-​swiped by a kid who had «sub-​standard» insurance and I had a low quote and insurance check to get fixed. I was told to use the kids insurance auto company which low-​balled everyone by $ 1,500. I wanted a good referral that worked well with insurance companies and I was confident my car would be fixed properly… Larry is the man… He got the insurance company to come through and got my car looking beautiful… I’ll be back for maintenance and other problems and can’t wait to refer him more business… If you’ve been referred to Larry — don’t hesitate…

Joey was the gentleman who helped me and from start to finish, I was at ease with what could’ve been a stressful process. I’ve had s some bad experiences at body shops who did less than excellent work, but right from the beginning at wheel inn, the customer service was great, the communication was clear, three pricing was transparent, and the work was beyond what I was hoping for.
If you’re looking for a place to take your car, look no further. This is the place to go.

I absolutely love Wheel Inn. I had been in a small accident months ago, and was referred to Larry by my work. I was so incredibly impressed with how wonderful, friendly and professional Larry was. He was in communication with me giving me updates the whole time. I felt comfortable knowing I was being taken care of. He was a HUGE help in helping me when I didn’t know the first thing about getting a rental, and I will DEFINITELY be bringing all of my car repair needs to Larry and the crew at Wheel Inn from here on out. I adore these guys.

I just picked up my car today from the Wheel Inn.
It required an extensive amount of rust removal and repainting.
I cannot begin to tell you what a great job they did.
Larry Herforth, the manager was just fantasic to work with.
He assessed the car beyond what I originally brought it in for and advised us on what needed to be done.
He also was able to get us a special rate from Hertz rent a car
while the car was in the shop.
When we picked up the car, they had not only washed the car, wet glossed the tires
but also cleaned the interior. Very impressive !
I would highly reccommend them to any one who needs repairs or body work.
They are one of the most service and customer oriented businesses that I have ever worked with.
Thanks again to Larry for a great experience.
I won’t hesitate to use you again!
Sheldon Pike
Buffalo Grove, IL

When I was trying to find body shop for my car, I checked few different places first. Something always was not the way I like it. Finally one from my friends recommended me this place and it was a great choice. I can really find words good enough to talk about Larry –manager who helped me so much with my Audi. He knew it was important for me to get my car done as soon as possible, and I could pick up my car one day earlier than we agreed. The job was done perfect. My car looks beautiful. Thank you very much.

I picked up my car today and my car looks beautiful. It looked brand new (hence the 5 stars) and was so shiny. I think the guys did a great job. I also really appreciated them communicating with me about the date they were going to finish because I had to return my rental. I also thank Larry for handling the other side of my car, which had a scratch from a parking garage beam. Even though it was a scratch I could live it, it was still an eye sore. I feel like my car is in way better shape and the people there are great. They are very polite, warm and trustworthy. Also, Oliver (the Labrador retriever) was there again! He’s such a friendly dog.

Okay, i took my car for body work and from the very beginning, i felt comfortable. i was really worried about picking the wrong body shop because i am a very very very picky person. I strongly believe that if someone is going to work on my car, they need to do it right or not do it at all. i get very upset if i have to take my car back for not being just right. The guys at Wheel-​Inn did a great job on my car. they worked with my insurance to get the repair done right without cutting any corners. Other shops would have probably tried fixing my doors but because my car was brand new, they fought to get me new original doors, not aftermarket. i really appreciate the hard work they put into getting my car fixed right and i’m very very happy with it. i hope i don’t need their services again but if i do, i’ll be going back there.

Over the last couple of years we’ve worked with Joey, Larry & Steve. They’ve worked on 4 of our cars and recently referred us to a Honda Odyssey that we purchased. With every interaction we’ve had with Wheel-​Inn we continue to be impressed with their total professionalism and focus on customer satisfaction. They’ve been fair and honest every step of the way. The most recent work they’ve done for us has been on our Ford Escape. It ended up needing some work that was, thanks to Steve being a great customer advocate, covered by warranty. Glad we found Wheel-​Inn — they provide excellent customer service and stand by their work every time. We’ll continue to use them for all of our car maintenance and repair needs.

Got into an accident last month. Was told this place was one of their preferred repair shops. Based on the recommendation of my insurance company, I brought my vehicle in for an estimate and repair. I was more than satisfied. The estimate was fair. The staff was polite and professional. The vehicle was absolutely perfect. Way beyond my expectations. I will definitely use this repair shop again for all my future needs.