Boss Paint & Body

Boss Paint & Body were there when I needed them and still answer my questions very clearly and concisely. Boss came recommended by Toyota of Orange as they have done business together for about 15 years. David was my representative and was very helpful. I was at fault in an accident and pretty upset the first day I called. A bit leery to drive my 2011 Tacoma after rear ending someone not knowing if I would be safe until they could get my truck in in a week, David said I could bring it down right then and he would take a look at it and would keep it if it was not safe. I drove down the following day and it only took him a few minutes to let me know I was good to go. The morning I dropped my truck off Enterprise picked me up very quickly and had me on my way in no time. David called me within half an hour after my AAA adjuster left and gave me the run down. My truck was repaired in a timely fashion and the front end was brand new when I picked it up. I definitely recommend Boss to anyone in need of repair.
Thank You David and the whole team!!!

I wanted to thank everyone at Boss Paint & Body for doing an excellent job on my car. It looks brand new again! Thank you!

They did an amazing job on my car. They took a little while to fix it but I was okay with it since I had a rental car at the time and wasn’t in a hurry to get the car back. Randy called me every week to keep me up to date on the car. I went back to get some parts adjusted, which they were more then happy to fix. But I’m really happy with the quality of the work.

Professional, polite, perfect work, 1-​day early, finally a body shop I don’t have to wort about. They worked it all out with my wife so they are vey lady friendly. Thank you!

Thank you so much to Randy at Boss Paint & Body.
The staff was welcoming friendly and very informative and helpful right away when I walked in, I was greeted right away and introduced,
Thank you so much for assisting us with our auto body needs.
Our vehicle was completed in record timing and we truly felt like this was the best experience we’ve ever encounter with a body shop, thank you so much.

Talk about customer service! These guys have perfected the art. I am highly critical of all establishments due to m background and these guys know what it’s all about. I came here only because it’s close to where I live and man did I hit the jackpot. If you need any body work, this is the place to go.

My husband and I have been taking our cars to Boss Paint and Body for over 20 years! They have the highest integrity, are honest and go out of their way to make your car look better than when it arrived! Now that our kids have cars, I am absolutely comfortable sending them on their own to have Randy (or any of the staff) check their cars in. The waiting room is always clean and comfortable and has recently been remodeled, California style! They always keep us in the loop with the status of the repair and seamlessly work with our insurance company. If you are at all concerned about where to have your car, or where to send your kids for their car repair, this is the place you can absolutely trust!

Nice guys — David gave me a quick estimate and was very helpful. The estimate I received elsewhere was lower so I ended up taking my car elsewhere.

Well, I posted that I had to get something fixed that had been originally repaired by Boss Auto, and that I had to pay for it. They graciously contacted my husband and reimbursed us for the cost. They stated that they wished we would have let them know about the problem.
I agree with them, I should have contacted them prior to my Posting that I was disappointed in their workmanship. I appreciate the integrity of Boss and will return to them should my family need body work in the future.

Been coming here for years. They do the BEST job and always fix my car damages and make it look perfect! Very honest, respectful, and sweet staff.
Ian and Randy are extremely helpful and kind! :) I always feel comfortable going there and overly satisfied when I get my car back.

The front spoiler of my vehicle was damaged from debris coming off big rig tires. So I ordered a new part and brought it to Boss paint and body to paint. Jerry charged me a very reasonable rate, and the job was done on time. Thanks!

I needed repairs to my car after being involved in an accident about a month ago. I have State Farm insurance and a Toyota, so I thought Boss might be the best choice based on previous reviews.
I had hood and internal damage to my car. Boss was able to get OEM replacement parts for front damage to my car (based on my insurance reimursement) except for my condenser and one other part I can’t remember. These non-​OEM parts had a lifetime warranty. Everything was fine until about 2 weeks later I noticed that my air conditioning wasn’t working.
I went for a routine check-​up using Toyotacare for an oil change at Toyota of Orange. They said it was a problem with the condenser that needed to be replaced. I was able to call Boss right then and Randy was able to get a condenser replacement set up for 2 days later. When I came later for my appointment at 9am and they were able to finish by 11:30am. Thanks, Randy!

I was referred by Toyota/​Scion of Orange to Jerry at Boss to get my rear left lower lip painted n installed. Since I’ve already had the parts, Jerry told me it can be done fast. And Fast it was. I dropped it off on Tuesday, it was painted and ready to be installed the next day!
I was running a bit late to their closing time and he assured me if I can get there ASAP they can still do it.
I showed up at 4:35pm, hand over my car and it was done in about half an hour.
Jerry was very knowledgeable and very friendly! He also gave alot of extra info.
I hope I don’t have to come back, but if I cant avoid another unidentified object…
STAY BOSSY!

Super-​satisfied! They handled everything with the insurance company and called me a rental car– I was in and out in minutes. My car was supposed to take 3 days but I surprisingly got a call the next day that it was ready! They did a great job on my bumper and detailed my whole car. David was really nice and helpful. I definitely recommend and will use again if I need work done.

This body shop was highly recommended by Toyota of Orange, one of the largest volume Toyota dealers in So CA. I was not disappointed. Owned and operated by (as I understand) two onsite plesant men; they know the secret of a business success: treat their customers well, give quality body repair, and have a caring attitude. When I dropped by 4Runner off for repair, the owner even drove me to the Enterprise Auto rental a few miles away! Not that is astounding in today’s customer service! Kudos to this well-​managed body shop. Yes! IT is a good as it gets.

I definitely have to agree with everyone else that rated so well and had the same experience. They helped me with my rent-​a-​car set up and explained everything in detail and they always kept in touch about what was going on. They even got the work done a day early. I would highly recommend anyone to go here.

I waited almost two years to get my car fixed due to parking error. I’m glad I waited to have these guys fix. They were amazing. The car looks great, it was done in a timely maner, and their prices were fair!

After I bumped into my roommates car, I was more stressed about the hassle then the cost. At Boss Paint & Body, they got my car in and out in 2 business days and dealt with my insurance with no hassle! They made this process extremely easy for me and my car was completely cleaned inside and out when I came to pick it up… I am very pleased and will recommend this shop to others. Thank you guys!

These guys are GREAT. And when i mean GREAT, I mean that I think everyone should take their cars here if they need anything done. They really take care of you and your car. I got rear ended and needed to get some work done. My lights were smashed, the bumper was crooked, and there was some damage under the bumper as well. The only problem was that I was leaving the country for 3 weeks a few days after all of this happened! I wanted to get my car fixed while I was gone so I didn’t have to rent a car when I got back.
I got my car to Boss Paint & Body first thing in the morning… I think I was the first customer there! Randy was there and he assured me that they would take care of everything for me. He took down my email address so he could keep me updated while I was away. Randy also dropped me off at work with their complimentary shuttle service.
Throughout the next few weeks, they emailed me to keep me updated about the status of my car. There were a few hiccups with my insurance, but they were able to iron everything out for me. By the time I got home, my car was fixed and waiting for me at home. Now if that’s not awesome, I don’t know what is.

Been taking all five of cars here for years. Every automotive business should be run like this place: trustworthy, reliable quality, and incredible customer service.