Tsuiteru Sakaba Kushikatsu Maido

If I can give Zero stars, I would.
First, it took almost an hour for the food to be served. Out of 4 sets, only 2 of our meals were served.
While we were waiting for the other 2 sets, LO and behold, Mr Cockroach decided to join us. It climbed across my lap and of course, I yelled and jumped out of my seat.
We got moved out into the alfresco dining area while they sort out the cockroach issue. You would think that since there’s a cockroach scare, they will replace our food with a new set, but no… They just brought out the sets on the table. We got tired of waiting this we just dug into the food, thank God we didn’t get any food poisoning.
Please note, while the above is happening, we were still waiting for the 2 remaining sets of food to be served. We were ¾ into our food and the 2 sets were still not served yet.
Finally after checking in a few times, then the food finally arrived. After all the ordeal, the recovery was a $ 10 off the entire meal and many apologies.
I feel sorry for the staff cos I don’t think they give bad service as individuals, but the experience overall was extremely terrible! From hygiene to waiting time, it’s truly overboard.
So never will I be back again.