OCBC

2 lines — one for corporate banking, the other for personal banking.
There is a cushioned long bar next to the pillar for customers to rest their butts while waiting though I don’t see that many people actually doing that. Are they shy or what? There is also a bench near the personal bankers for those waiting for their friends or the bankers.
With so many services which can be performed online or via the ATM, I hardly join the queue to perform any banking activities with the bank officers unless absolutely necessary. Luckily the bank was not very crowded when I was there, maybe 5 – 6 persons ahead of me in the personal banking line? Still I had to wait for 15 – 20 minutes before I was finally served. Too long. Sometimes it is not because the bank officers are slow, but it is because there are too few of them at the counter.
The good thing is there is always someone standing near the entrance, so you could always check with them if what you want done can be executed via the ATMs or if you need to join the line for the teller.
Sufficient ATMs and cash deposit machines at this branch so you do not have to wait too long. There is also a cheque deposit box next to the machines right by the entrance.