Awfully Chocolate – ION Orchard

I went there to buy a birthday cake. The chocolate banana cake was a big letdown. For some reason, I thought awfully chocolate had good chocolate cakes but this was a disappointment. Going elsewhere for my chocolate cakes next time.

I had the white chocolate crème brûlée here which was pretty tasty and sweet! They let you keep the ramekin with their logo on it, too which was pretty nice. Although I guess you don’t really need it, haha. It is pricey, though, but it is inside a nice mall!

Good taste but a bit overpriced and experienced bad counter service.
When we was there the girl didn’t have change on our 6.25 SGD piece of cake and asked us for 25 cent in change and couldn’t sort it out so we had to use credit card. And she made it our problem and insisted on not just giving it for 6 $ instead. How much is a satisfied client worth these days…
Overall I’m a fan of the brand and cakes but this store have serious staff issues and should probably replace with someone a little bit service minded.

I was actually introduced to Awfully Chocolate when I was exploring Joo Chiat Road before heading to the UYE at Immigrants. The East Coast location looked really hip and delicious, so I ended up getting some truffles to bribe CM Mmmarcus (shhhh), with the hopes of maintaining my Elite status for 2013. As you can see, my plan obviously worked, so I assumed those chocolates were to die for.
ANYWAY, Valentine’s Day rolls around and after having a low key dinner at Ion Orchard, I was craving a palate cleanser. I noticed the small crowd of lovey dovey couples at the Awfully Chocolate stall nearby, and demanded that my husband and I be one of them. After all, I threatened that if he didn’t buy me chocolate, he wouldn’t get any that night.*
Although I love truffles, the salted butterscotch brownie had my attention that day. Hubby decided on the chocolate tart. Someone immediately took our order, and we queued up at the cashier.
Now here’s where it goes a bit awry — the way the stall is set up, there’s a side counter where you can order things (which is where we were), and another side that has the lone cashier, who also takes orders. Because of this, the cashier queue morphs into this mix of people who had their orders taken from 2 different sides simultaneously. We paid for our order, moved aside, and ended up waiting a good 5 minutes, as they appeared to be fulfilling everyone else’s orders before AND after us. We brought this to the cashier’s attention, to which she replied, «Oh… right!» and scrambled to put together our obviously forgotten request.
Despite this, my salted butterscotch brownie was AMAZING. It had this rich, dark chocolate taste, and the combination of the butterscotch and sea salt upped the flavors. After every bite, I kept saying, «Oh my gosh… oh yeah, that’s good».**
After this mind blowing experience, I decided that I wanted to replicate it again. So I stopped by and ordered the same salted butterscotch brownie, only to have my order messed up and instead, given the white chocolate butterscotch block at the cashier. Being the non-​confrontational person that I am, and instead, willing to take this as a sign that 1) someone put a curse on me where all my food orders are always incorrectly taken, and 2) I should be trying something new anyways, I went ahead and just paid for it.
So bottom line– great products, energetic staff, but could use some work on organizing the customer queue and simply being focused on getting people’s orders correct… hence the subtraction of 2 stars.
*And by any, I meant TV… you didn’t have something else in mind, did you?
**I know, it sounds like someone being naughty… by cheating on their diet. I mean, think about all those calories I must’ve consumed!