Mandarin Oriental

The hotel is centrally located next to the KLCC and Petronas twin towers. The staff are good and the service in the restaurant and the concierge was superb. The front desk/​reception was substandard and the housekeeping was terrible. The rooms are dated and needs to be renovated. Perhaps this is the reason the housekeeping staff seems loathe to clean.
Gym is very good and has modern equipment

Upon my visit at the Mandarin, after great Experience in the Barcelona hotel I went for a tea and the famous macarons. They macarons were old and sticky. Not fresh and crispy as they should be. I requested a wifi code at the staff and duty manager to share picture of the beautiful lobby but that was denied. I had to buy a wifi code at the shop. In the Barcelona hotel it’s alway given complimentary. Strange that one brand has different guidelines and that a 5-​star hotel lets the guest pay for wifi.

Wow! Juste une expérience à vivre. Après avoir séjourné plusieurs fois au Raffles de Phnom Penh au Cambodge, nous avions peut d’être déçus car le niveau était déjà très haut. Mais en fait, ce séjour dans cet hôtel de luxe a été MAGIQUE! Tout est parfait et tout le monde est au petit soin pour vous… Un véritable rêve éveillé!

Aziamendi88 presentation is nice, lunch menu is short and sweet. The Grilled tuna is nice but the lamb shoulder is better. Overall service is good. My star rating is for the floor staff. Whether or not my experience felt the Michelin star? It was a big NO.

The Mandarin Oriental in Kuala Lumpur is truly a first-​rate hotel, and you’ll recognize this as soon as you enter the property.
Staying here was definitely a treat for me. You see, I normally wouldn’t get to stay in a property this luxurious whilst traveling for business, but the 5-​star hotel segment is considerably less expensive in KL. I regularly spot special rates between $ 170 – 190 USD at this particular property. Score!
The lobby is quite grandiose with all of its marble, and the color scheme feels quite sophisticated with liberal doses of black, cream, and gold hues. The hotel houses several restaurants and a moon cake shop (yep, it’s an Asian thing). There’s also a spa should you care to indulge in a massage, facial, or luxe pedicure.
I didn’t spend too much time in my hotel room, but I really looked forward to returning in the evenings and enjoying my stunning view of the Petronas Towers. Seriously, it felt like they were in my room! Upon check-​in, I was upgraded to a room with a park and Petronas view without asking. I’d advise booking your room directly via Mandarin Oriental’s website as that’s the only way to get free wi-​fi and probably an upgrade. I usually use
as I earn one free night for every 10 stays, but free wi-​fi warranted I book directly via the Mandarin. And I’m so happy I did!
Excellent customer service all around, from check-​in to check-​out. The property’s location next Suria KLCC Mall is super convenient if you’ve neglected to pack something. I’ll certainly look forward to staying here again!

Malaysia review #8
During our visit to Kuala Lumpur, we were fortunate enough to stay at the Mandarin. Boy I’ll tell you, there’s nothing like a 5 star hotel to make you feel really special! Customer service is key and they do everything they can to make sure their guests are always happy! Each one of the staff we encountered were VERY polite and friendly.

My ex bro-​in-​law used to work for the Mandarin as an architect, so he was able to get us into the upgraded Club Rooms at VERY nice discount. Complimentary benefits of the Club Rooms include access to the very nice Club Lounge where you will find: Breakfast, weekday lunch, afternoon tea and evening cocktails!
In-​room benefits are Wi-​Fi and dry cleaning for 5 items per day. One unique thing about booking a Club Room is, when you arrive you bypass the front deck completely and go directly to the Club floor to check in there. WOW!
We get our key and go to our room, it’s very nice and we have a great view of the Petronas Towers too!
A very nice surprise was this beautiful bowl of fruit waiting for us when we walked in! It was delicious!
This location also has 5 very nice restaurants, 3 bars /​lounges and a cake shop which has, as I’m sure you can guess, cakes, desserts and other wonderful treats.
Of course there is also a pool, gym facilities and a spa to really pamper yourself.
OVERALL: Staying in a luxurious 5 star hotel and taking advantage of all they have to offer, is a wonderful treat I’m rarely able to experience. Hopefully I will be able to experience this again soon!

Mandarin oriental is absolutely amazing. They have such a good view of the city, the room would be perfect for New Year’s Eve for the firework display in the city. It’s very expensive, it’s starting price for a normal room is about 700rm. It also is linked to KLCC and the Suria KLCC mall but the rooms are very nicely furnished. The housekeeping is amazing, they would pass extra towels if needed.
Everything is basically on par to a five star hotel. They would definitely maintain a good reputation if they keep this up. There are also restaurants at the hotel to keep you fed if you need a nice meal.

I was fortunate to be given a chance to spend a night here and I was extremely delighted! The rooms are really pretty and I fall in love with it almost immediately. It is a five star hotel after all! The facilities are absolutely fantastic, doesn’t matter it is in the room or out of the room. You can hardly find anything to complain about this place to be honest with you.
This hotel is located in Jalan Pinang just right next to the Petronas Twin Towers. Its strategic location has given this hotel an absolute advantage to have tourists or business people to stay here.
Although everything seems fantastic, the room rates are not included Wi-​Fi and breakfast. If you needed the Wi-​Fi, you will have to stay at the Club Floor. Breakfast can be extensive but you will have to pay at least RM88++ for a meal here.

One of the more prestigious hotels in KL City Centre, the Mandarin Oriental oozes luxury the minute you step into the lobby. At my previous job I attended many functions here and always loved the food and conference rooms. I have also attended many many wedding held in the ballroom where again, the food was excellent.
During Christmas last year my entire family (Mum, Dad, sisters and my own husband and kids) stayed in one of their 3-​bedroom apartments for a night. It was a beautiful and comfortable room and the bathroom was huge. We ordered room service which, although understandably pricey (it IS a 5-​star hotel after all!) was delicious and served by two polite wait staff.
My only complaint is a small one: the trash can in the kitchenette was full to the brim and hadn’t been emptied when we checked in so we had to wait a bit for housekeeping to deal with that. But all in all, we had an enjoyable stay and this is definitely one of my favourite hotels in Kuala Lumpur.

As a five star hotel, Mandarin Oriental delivers quality in all areas. There are two parking areas — the basement parking which costs RM12 and the outdoor carpark which costs RM10. The outdoor carpark is sometimes a little dodgy as it’s not well lighted and it can be dangerous especially for girls.
I’ve attended a few events held at the Diamond Ballroom which is relatively small in size. The food prepared was beautifully put together and presented. The washroom is also located next to the ballroom which is convenient for guests.
The hotel takes on a rather lavish decadent theme as its interior is furnished with heavy gold accents and dark wood. Personally I prefer minimalist hotels with lighter colour palette. The standard rooms are regular in size but if you’re unlucky you may just get a view of a construction site.

Being a journalist has its perks sometimes and one of it, is the opportunity to have free meals at the top hotels in the city.
Just recently, I was given an event to cover at Mandarin Oriental Hotel, KL and I was jumping for joy that lunch was provided!
Hard work do pay off! It was a formal event, with proper table seating arrangement and with number of VIPS attending. That made me think the food will have to be a certain standard to meet the requirement of the VIPS.
To much of my joy, it was a buffet. Inside me, I was jumping out for joy. Trying not to be distracted with the food, it was difficult to pay attention to what was going on.
I kept looking at my watch, anxiously waiting for brunch and as the moment the event ended the crowd rushed towards the back to get their food.
I decided to wait a little for the crowd to die down. I went one round to observe what food were served. To my delight, all seemed delicious and it truly was.
With this, I would want to try the actual buffet the hotel serve on another. But it will have to wait when my next salary is out for the next time, it will not be a free lunch.