Grand Hyatt Tokyo

I’m in love with this hotel. I’m having such a wonderful stay at this Hyatt Grand. It is in a convenient location which embodies a lot of shopping and restaurants. The property has a sense of zen atmosphere and the ambiance is pure tranquility. We have a room with a great view of Tokyo Tower. They have hip bars and lounges to wine down the day. I recommend staying minimum of two nights to grasp the culture and hospitality of Hyatt. Please also check out Barbacoa restaurant. They have two amazing bartenders Koaki and Nishinura.

Enjoyed my stay on the Club Level thanks to Masaaki Kitano (Grand Club Manager). Arigato!!!

Excellent all the way around. Roppongi is a great area, very walkable, and this hotel is in the middle of it. Rooms are great, modern, spacious, fresh, etc. Hotel has six restaurants that are excellent. Go for the concierge level deal, it is worth it. Staff was exceedingly friendly and competent. We hoofed around the city for 10 days and visited many other high end hotels. None had all of the qualities of Gran Hyatt. We’ll be back.

Hugely spacious rooms are the most impressive feature. Easy access to subway, attached little mall, and supermarket nearby were convenient. This is the place to stay to be near luxury shopping for those who are interested in that.

Excellent hotel but Roppongi Hills is not my favorite area of Tokyo. Getting around on the subway just seems to take longer. Anyway, back to the Grand Hyatt. Rooms are spacious by Japan standards so no complaints there. Lobby crew always friendly and provides great personal care. Everyone is always smiling and bowing. Taxis are always available outside the lobby or by the parking area adjacent to the check-​in desk. The room cleaning personnel is amazingly efficient and quick. One day, I went down to grab a coffee from Starbucks and by the time I got back to the room, I thought I had walked into someone else’s room.

Well, it’s the Grand Hyatt, after all.
Huge, welcoming, perfectly located, spacious rooms, ludicrous bathrooms and showers, stellar service throughout.
If there’s anything that’s missing, is that more old-​style Japanese flavor that as an European you’d like to experience. But requiring it from the Grand Hyatt would be silly, and missing the point. They do have «japanese rooms», however, you might as well check them out: I didn’t have the time to ask.
Only thing that surprised me is that breakfast isn’t included, and decidedly overpriced. But then, again: it’s the Grand Hyatt, after all.

Outstanding hotel! Friendly, efficient and ready/​willing to help staff is always at the ready. The rooms are a little smaller than a standard Grand Hyatt (even than the Shanghai one) but still very good sized. Had three adults in a two bed + rollaway room (was certainly ok). Beds very comfy (even the rollaway). Show was awesome as usual and the continued excellence of the bath towels. The location puts it right over the Roppongi subway (Tokyo Metro) station so one can get anywhere from there — and taxis are certainly always an option too. LOTS of great restaurants in the Roppongi area both in the hotel and «mall» and also the surrounding neighborhood. Terrific Stay!

Top notch outfit. There is nothing missing here. If it want a great hotel in Tokyo you can’t go wrong here.

If there is one place worth staying in Tokyo then this is it.
The entrance may be a little too zen to the point of being cold. But the rooms and locality sure make up for it.
Next to Roppongi Station, filled with restaurants at nearby Roppongi Hills one is spoiled for choice to eat and get out and explore.

This is definitely a luxurious hotel, and I would highly recommend it.
The lobby is simply majestic, and the staff is beyond friendly and helpful. When asked for food and other advice, they really took their time to walk you through several options and demonstrated a deep motivation to find something that would fit your tastes.
The room was very modern and incredibly well maintained, and as expected the cleaning service was top notch. The wonderfully fancy Toto toilet (and bathroom television) were very welcome additions.
Add in the very convenient location, well once you get there from the airport, and you have the best choice for a stay in Tokyo.

Any hotel with remote-​control blinds, a toilet that talks to you and a TV in the motherfunking bathroom is a winner in my book.
The blackout blinds worked so well that my jetlag-​induced exhaustion was remedied with an epic 2pm lie-​in… past checkout time no less!
There was an amazing request card with things like bikini rentals, slippers, robe, toiletries, etc etc, something I’ve never come across in other hotels I’ve visited. The room came complete with a massive wardrobe, large desk, armchair and footrest.
Hope I get to visit again soon!

This hotel is so dreamy!
The service cannot be compared to anything I’ve experienced in the states or anywhere else in the world. Customer service is top notch and their ability to speak English is incredible! I almost forgot I was in Japan.
Breakfast is offered until 10:30AM in the main restaurant on the first floor as well as the lounge on the tenth floor. I opted for the lounge as it’s not too busy and more on the quiet side. You get the typical continental and your choice of American or Japanese hot breakfast items.
The room has the softest sheets I’ve ever slept in and the most plush of pillows. The bathroom is equipped with the finest Toto toilet. Wow, I want one for my home! It’s sensor operated and the seat opens welcomingly when you walk by! Ha, that’s so funny, an inviting toilet! And don’t forget the shower! It has an adjacent bathtub AND a waterfall shower head. Yea, that’s awesome.
Lastly, the location is right next to the train stop which makes a whole world of a difference when you’re exploring a new city. It’s also adjacent to an outdoor mall!

Fantastic hotel. Once you stay here you can’t go back (or reluctantly) to something more affordable.
We had the standard room and it was absolutely perfect. The bathroom area is awesome. There’s a nifty little tv in the bathroom that spins so you can watch tv while you brush your teeth, shower or bathe!
This hotel is extremely thoughtful and is up there on the service. I am an extremely happy guest! You’re in very good hands should you choose to stay here.
Love the «saluting» toilet!

Fantastic hotel with great rooms.
Excellent service and very courteous staff.
Most of them spoke good English and were VERY helpful.
Excellent location in Roppongi Hills.
Highly recommended.

One of the nicest hotels I’ve stayed at. Great for business travelers. The hotel is very central to all the fun areas of Tokyo. The toilets were amazing… they heat, wash, massage! Hehe!
Seriously though, Shibuya is maybe a 5min cab ride away. The train runs right near the hotel and we were easily able to find our way to Harajuku etc.
They have a few good restaurants inside, traditional Japanese fare and the Americanized restaurant in the front of the hotel was pretty good too.

It was one of those girls night outs on a Tuesday night in Roppongi station area and girlfriends and I realized that it was already past 3am. We needed to go to a place where we can take a few hours nap before heading back to work. Grand Hyatt came up to our mind right away, since it was located in the heart of Roppongi and we’ve heard pretty good things about this luxurious hotel time to time. Even though it was early in the morning, the receptionist greeted us with professional manner and the reception floor was very chic and relaxing feeling. Even though we stayed only for a few hours, the room brought us feel very comfortable and all the things we needed were already in the room. Super clean, and all the amenities that came with the room were high quality ! I would definitely come back to the hotel, but next time I’d rather stay at hotel more than a few hours :)

Oh la la… This is luxury. Set amidst the the hustle and bustle of the modern Tokyo life, The Grand Hyatt Tokyo offers a really great option that sets it apart from the competition with its larger modern rooms and fantastic service right in the heart of Roppongi Hills.
It’s location is fairly convenient to all of the sights and sounds that Tokyo has to offer. Whether with a single subway ride or a quick connection, its location right above the Roppongi Station is just a short walk from accessing the city. It does feature a number of shops in the area, however if you are looking for more mainstream Tokyo shopping, you’re better off heading to Shinjuku or Ginza neighborhoods.
The hotel is newer and features more western inspired design with the use of a lot of natural colors and materials. The room itself was fairly large by Japanese standards and featured a very impressive bathroom. The beds weren’t quite the signature Hyatt Grand Bed but they were very comfortable and the room was kept immaculate.
The common areas and the walk ways were immaculate and incredible. It showed a lot of thought in the design because it almost felt you were outdoors when you weren’t and that you were almost away in the country despite the fact you were in the heart of the city. Art was everywhere and it almost seemed like your eyes were constantly moving around the hotel to find the next big thing.
The staff were incredibly pleasant and helpful. I really don’t think Japanese hospitality doesn’t know how to say no. It was really quite impressive to the extent they went to make our stay pleasant and helpful.
In all honesty, it really is hard to find fault with this hotel. Fantastic service, clean rooms, beautiful design, and most importantly comfortable beds. Five stars is clearly the only way to rate it.

This is known to be one of the best hotels in Tokyo, so I suppose it was no surprise that the experience I had here was pretty exceptional. I had a room that also had access to the concierge floor on 10 called the Grand Club Lounge, which puts out breakfast, snacks and cocktails in the evening at no extra costs for people that have access — a fantastic plus point if you want to get away from the crowds at breakfast that is served in the French Kitchen on 2. Also, the drinks on offer for free in the evening on this floor include top notch wine and proper Champagne, to be drunk at your discretion of course.
Having said that, the French Kitchen on the 2^nd floor has amazing décor, perfect service and the food is wonderful, if not a little limited and is a fantastic place to start the day.
They have 5 restaurants attached to the hotel, each one different so you can quite easily eat differently every day of the week and be guaranteed a great meal, but expect to pay top dollar for it.
I was in Tokyo on business and made the mistake of taking a shirt that needs cufflinks but forgot… you guessed it, cufflinks! I was just about to nip to the shops when I thought I’d try the concierge first. I was surprised to find out they had a selection of cufflinks on offer to borrow for the day, score!
Quick tip: The airport is miles away and a taxi will cost over 200 dollars to get there. The hotel provides tickets for a ‘Limousine bus’ (which was basically a coach) to your terminal for less than 30 dollars a sizeable saving.

Dur de trouver un hôtel à Tokyo 3 jours avant le week end… On a relevé le défi et trouvé une chambre disponible au Grand Hyatt. Attention, c’est cher, très cher… de réserver en dernière minute. A vrai dire, c’était le 3e Hyatt qu’on faisait au Japon et sûrement le plus décevant, ou plutôt le moins emballant. Le grand hall d’entrée, très froid, très impersonnel, avec une grande baie vitrée qui donne sur le parking souterrain né nous a pas charmé. L’accueil était en deçà de ce que vous avons vécu dans l’Hyatt de Kyoto et d’Hakone. La chambre était agréable, assez spacieuse, fonctionnelle, avec une bonne literie.
Le petit déjeuner au 2e étage était particulièrement décevant, très bruyant, beaucoup de passage, du choix dans la nourriture, certes, mais dans une ambiance assez stressante, remplie de business men pressés. Nous avons pu, à force de négociations, prendre le petit déjeuner du 2e ours au 10e étage, au Grand Bar Club, beaucoup plus cosy, sympa, avec une jolie vue et une ambiance plus «boutique hôtel»… Au final, dépenser autant était un peu une folie et nous avons été déçu du rapport qualité prix.

Extremely well-​situated, the Grand Hyatt is located at Roppongi Hills, above the luxury brands, with with easy access to the cinemas, restaurants and the wild nightlife.
Although well-​positioned, if you didn’t take a taxi right to the main entrance, it might be a little difficult to find.
The rooms are conventional with soothing colours and my favourite type of bed; king size bed!
One thing I find strange about their design is how they have the closet in the bathroom.
Not only will it stink up the clothes, the clothes will also get all steamed up after a shower. I’m not sure, I want my clothes hanging in there.

Luxury hotel in the heart of Roppongi.
Beautiful lobby and conveniently located in Roppongi Hills. Great choices of restaurants and walking distance to the most foreigners friendly drinking/​clubbing spots.
Definitely a convenient meeting spot