2 avaliações para Liquid Dreams Surf Shop & Clothing
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Mary P.
Classificação do local: 4 Hagerstown, MD
This summer my husband and I took a SUP lesson that turned into a disappointing disaster. However, when I wrote to the shop to tell them of my experience I was contacted by the owner the very same day. He was extremely apologetic and refunded our money. He also offered us a free lesson when we visit next year. I was very, very impressed that there was no attempt to make excuses, ignore the problem or place the blame elsewhere. I find this kind of customer care happens too rarely in today’s world and should be praised when found.