FedEx Office Print & Ship Center

Very unprofessional. The man helping me had no idea what he was doing and had to ask multiple times then get me to help him fix the computer. He was texting the entire time and once I caught a glimpse of his phone, HE WAS ON FACEBOOK!!! The service is ridiculous.

Employees with attitude… Felt bad asking someone to check me out… Seemed like a big imposition on them. Salary can buy a body, but can’t by attitude. That comes from management. Place did not have a good feel…

It’s pretty clever of Fed-​Ex to cover up their bad rating with an ad. I would normally list my 1 or 2 star reviews with something good, but there is nothing good about this place. Unless big store size truly matters to you, there is nothing more good about this place. Let’s get on to the bad things. First off, this place is slow! That seems to be the main issue for me and many other Unilocalers. With a total of three customers and three employees in the store, only one worker was at a register and only one person was at a tax kiosk. The two other employees provided no help whatsoever and could see that there were two people waiting for a counter assistance a troubled lady at a tax kiosk. They simply abandoned THEIR OWN coworker helping a guy who asked countless and very challenging questions. They hid in the back and pretended like they were talking about «work-​related» things, when I could overhear their loud conversation of nothing Fed-​Ex related. All I wanted was to drop off an all ready to ship box and I didn’t even need a receipt. It wasn’t until one of the guys made close contact with the «counter bubble» that they were trying to avoid. I was able to grab the attention of the worker by using my «outside voice» to inform him that I just wanted to drop a package off and I didn’t need a receipt. That seemed to bring the two guys back into working and off of their LONG break. I, and every other customer, learned we have to use our «outside voice» to bring the employees back into their working reality. After I was helped, it seemed that the kiosk lady and the person in front of me were able to get helped. What’s my recommendation? Avoid this place! They obviously can care less about what they do and can’t do their job in a fast and efficient manner. I would have rather saved myself the time of using UPS’s services. In the end, just go somewhere else.

If I could give zero stars I would. Not only are the staff rude & incompetent when they do speak but they’re not very knowledgeable at all. Unfortunately it’s the only FedEx place near by.
I was simply dropping off a package with a preprinted label. Instead of acknowledging me or saying hey I’ll be right with you the employee blatantly ignored me. He was too busy telling someone what to write on every freaking single line of a mailing label. When I cleared my throat & asked if I could just drop off the package he pointed to another register without even looking up at me. Wow
So guy with the black shaggy hair & glasses get some manners. You may only be working a minimum wage job but take pride in what you do. Or at the very least stop being rude to your customers

The staff is lazy, they ignore you when you walk in unless you are shipping a item, they never have anything ready for print and have to search. They stare at the computer as if it is rocket science. They are really not intelligent and don’t care. If you want to print i page, it will take an hour. The line is always backed up and the manager’s do not help or care. When they were Kinko’s it was much better but, not it is painful to go here.

Chronically understaffed. Been here 20 mins and still waiting to ship a pkg. and I’ve been first in line for 15 of those minutes.

This place had the WORST customer service and it seems as though only one employee knows what they’re doing and it isn’t the manager. As a graphic designer trying to get quality prints should not be this difficult, nor should I be showing the employees how to work their computers. You’re better off going to Office Depot up the street.

I like to go to this location when I am having issues with my home scanner. They have a few self serve computer stations two of which have scanners. It’s about .35 cents a minute to use the computer and Internet. Or.45 cents a minute to use the computer, Internet and scanner. They have the prices listed right at each computer station. To use the computers you have to first enter a credit, debit card or a fedex card to be charged. Again they have step by step instructions so you will have no issues.
As far as customer service goes if you can go to this location during the week during the day it is typically not too busy. Out of all of the many times that I have been here only once were there two people working. The staff are friendly but there are times where it’s overwhelming and only 1 staff there to assist all the customers. Due to the lack of staff and long lines I am giving this location a 2 for below average. If you do not need assistance and can utilize the self service machines than this location would be a 5 for having up to date easy to use office equipment.

There is always a line here no matter what time of day you come. The staff is not very friendly or knowledgable. They always seem like they don’t know what they are doing. It is very irritating as a customer because we are entrusting them with something that is of value to us to go where we would like it to go.

Painfully slow, over-​priced service. I went there with a two-​pound care package bound for an APO. After watching him take five minutes to type in the destination address and return address with two fingers, he tells me the postage is $ 18.
Took my package to a US Post office, it cost $ 7.60 for priority AND the service was faster.

Unhelpful staff. Wanted to ship a return and all they wanted was to up sell me on boxes and shipping supplies.

I went in and got my printing done in a jif – but at 9 cents a copy it was pricey I felt. I usually make copies at work… ssssh…don’t tell anyone, so I don’t know how this compares to many copy places. The service was good though. And I got my presentation outlines copied for class tonight.