Green Bay Cycles

I was going to buy a bike online, until I met Larry. Since then I’ve bought two. Awesome service and advice. You won’t find a better bike shop in all of Chicago.

Great selection of bikes, really nice owners (Pam is a board member on the Winnetka/​Northfield Chamber of Commerce), and their shop is just off the Green Bay Trail near the Hubbard Woods train station. Check it out.

Brought my road bike in for a tune up just in time. The guys found a crack in the crank arm that could have caused a bad accident. Very reasonable prices for the tune up, crankset, chain and rear cassette. Done ahead of schedule and riding nicely.

Pam, Larry and Sam definitly deserve all 5 stars. They truly are a fun, family oriented bike shop offering super professional service… but this isn’t just me talking… they have won numerous awards because of the way they treat their customers and run their business. The awards include being named one of America’s best bike shops for 3 years in a row, and named best bike shop on the North Shore for the last 2 years. Their shop is conveniently located on Green Bay Road, just off the Green Bay Trail. To win all of their awards, it goes without saying they offer a nice selection of bikes for both little kiddos and us big kids and have a very loyal customer following.

Bikes and local businesses just go together, and GBC is no exception. Having relocated to the area, I needed a new shop to call ‘home’. I knew from my first visit that Larry, Pam, and Sam and everyone in the shop are an awesome and caring team. They are super knowledgeable and friendly, and not at all intimidating — no matter if you’re there to bring in a repair, to just browse, or ready to bring home your next bike. Great bikes, happy people, exceptional local shop!

One of the best retail experiences ever! Larry and his staff could not have been more polite, professional and helpful. I was searching for a specific bike for my son for his birthday. I found several places that were selling this specific bike. Larry gave me the best price and was great explaining the bike functions to my son. It got busy while we were there and Larry (and his staff) were fantastic handling the other customers. The wall of youth team sponsorship plaques confirms what I suspect, that Larry has a genuine passion to support and help his community and customers. This should be your first and last stop for your cycle needs!

I couldn’t have had a better experience buying bikes from Green Bay Cycles. I came in late on a Friday and they built my bike so I could ride it home that night and had my wife’s bike waiting to go the following morning. Larry, Sam and the entire staff were nothing but friendly and knowledgeable. I noticed their interactions with other customers while I was waiting and they treat everyone the same as if they are all friends or family in some way. I’ll definitely recommended them to other people and it’s always great to support the local businesses.

On one of the first beautiful days of spring, after a very long and cold winter, I dusted off the bike and attempted a ride. It was quickly discovered that the tires needed air — lots of air. My bike pump was nowhere to be found so I carefully cycled/​walked the bike to the closest resource for air– Green Bay Cycles. It was a Sunday and the shop closed at 4pm. I arrived at 4:03, just as the front door was being locked. A friendly employee, Rodney, didn’t hesitate to open the door for me and, when I told him that my tires were low on air, he offered to fill them for me. Other employees in the store were equally friendly, even though it was now after-​hours and they were preparing to go home. Rodney told me that filling tires is a free service offered by the store. Based on the friendly staff and what looks to be an excellent selection of bikes and equipment, I’ll soon return to this shop.

Best shop ever !! I’ve been coming to this place since they opened the owner is truly passionate about what he does and a very interesting kind man his employees are equally as passionate and friendly They do excellent work very detailed very thorough by far the best shop in the North Shore or all of Chicago they truly care about you here and take pride in what they do

Would like to reiterate. This shop rocks! Started going there this spring, and have probably been in and out of there 10 times over the summer. Only place I’ll take my bikes on the Northshore going forward. Most accommodating shop I’ve been to. Zero snobbery. Solid dudes. Larry, Sam and the team get the job done right. Definitely check them out!

They don’t cary my preference of tires but do cary gatorskins (not my favorite but better than a basic tire). They do charge $ 15 for a change but since they didn’t tell me upfront the owner refunded me the service charge. Good customer service and they do open early if you have bike trouble they can help.

Only bike shop in the country I go to. Sam and Larry are incredibly knowledgeable which leads you to the best bike every time. They are very friendly and let you hang out to watch as they fix your bike. Gotten a few tires changed here in less than 10 minutes. Great selection of gear and they are able to order anything you could dream of. Great service as well! Sam has come to my house in Chicago a couple of times to fix my bike. Don’t know of any other bike stores forth that sort of effort! Glad to help out a small business, and this one is a prime example of why we cannot let small businesses disappear. You don’t get quality like this from anywhere else.

Two stories.
Story #1
I was riding last week on the perfect day, and wham! Side wall of my rear tire blew out. Beyond repair. I called three taxi companies…“we don’t have any service there”…“we can get there in an hour…” etc. I called my LBS, Green Bay Cycles. Larry answered. «Can you recommend a taxi service? I need to get my bike to you to replace a blown out tire.» «Where are you? Rodney will drive our truck to you. You don’t need a taxi.»
Story #2
Riding the North Shore Century, my rear cassette shifter became «mushy» — to the point where shifting became risky. I went to see Green Bay Cycles the next day. «There is a Campagnolo dealer north of here. We will drive your bike there to have it fixed by the manufacturer.» «Can I have it back by Wednesday — in two days?» «Sure.»
That afternoon, the same day that I brought my non-​shifting bike in, Sam called to tell me my bike was ready to ride.
You don’t get service like this very often. The work is excellent, and the spirit of «we are here for you and it’s supposed to be fun» is the best.
Thank you Green Bay Cycles.

Pam and her co-​workers made emergency repairs to two bikes of my grandsons who live in Winnetka. Nick, my 11 year old and I were treated like valued customers and the staff at Green Bay Cycles performed excellent work at a very reasonable cost. Although we only bought a taco“bell’ for Nick’s bike, we were shown the courtesies of someone who paid thousands for a new ride.
Mark C. Nagy
Deerfield, IL

I met the owners of this place with my friend Marcel. His brake needed tightening due to the length of the ride. We saw this place (looks so amazing from the outside — inside is even better) and stopped in. Without hesitation, Larry said he had no problem doing that on the house. Also, he directed us (as we were extremely fatigued) to his wife’s (Pam, the other owner) Sunday signature — fresh baked goods back at the service area. The place is clean, professional, fully stocked with incredible inventory (Marcel bought a much-​needed Gyro helmet that was priced right) and even though it was packed we still got the customer service that in our day and age we come to expect. Icing on the cake was her providing us a regional bike map to help us navigate the area. Cheers Pam, Larry and Co. Green Bay Cycles is a place I wholeheartedly recommend.
John

We hit up 3 bikes shops in one day. Green Bay Cycles may have been the smallest of the 3, but they definitely had the best customer service… and the best pricing!
My husband went by himself to check out their selection. He came home about 20 minutes later and I assumed a short trip meant failure, but it turns out that he just found a bike he liked immediately. He sent me over there and when I walked in I was greeted by the lovely Pam who knew I was «Dan’s wife» immediately.
They don’t have a ton of options, but the 3 Pam presented me with were good ones. I was torn briefly between comfort and sporty, but then decided to go the comfort route (extra padded seat, etc) since I’m planning to bike for fun. It was also priced at $ 490, which was the best I’d come across all day. When I showed my husband my bike he made fun of me for buying a grandma bike, but I’m a fan!
Pam offered us 10% off on our purchase since we bought my husband’s «sporty» bike, my «grandma» bike and a burley for the kids… not to mention helmuts for the whole fam (safety first!).
My one minor complaint…
While there I asked Pam if she had a map of the bike routes in the area and she handed me one. I assumed it was free, but when looking at my receipt later on realized she had charged me $ 10 for the map. Not a huge deal considering the amount we spent on bikes and a burley for our whole fam, but was surprised we were charged (and not informed) for a pamphlet.
Sadly I haven’t had the chance to ride my bike yet due to icky weather, but looking forward to hitting the trails soon. And it’s great to know that the friendly folks at Green Bay Cycles are just a short bike ride away if we have any issues.

What a great bike shop, and a wonderful addition to Winnetka and the biking community.
Green Bay Cycles has a large selection of bikes and offers great service.
The store also makes a great pit stop for cyclists going through the North Shore. Stop by to refill your water bottles, refill the air in your tires or grab a snack.
The friendly staff is happy to help!

I had been shopping for a nice racing bike for myself for some time. I wanted a cyclocross because of its all around speed, agility, and usefulness for trails and pavement. Unfortunately, most other bike shops I visited wanted to push me into a men’s bike leaving me disappointed with the fit and uncomfortable geometry.
Then I stopped in at Green Bay Cycles and met Pam, one of the shop owners. Not only was Pam knowledgeable, but she also had a women’s 2013 Giant TCX W Cyclocross in the shop, ready to go. They really seem to understand that for women cyclists, a men’s bike might fit you, if you’re lucky, but it really wasn’t designed for you.
I immediately fell in love with the TCX. It’s a fantastic zippy ride and… it fit me! The nice people at Green Bay Cycles were very accommodating. The bike was given its final adjustments to my size, accessorized and was ready to go in record time.
In terms of price, GBC was reasonable. Their staff gave excellent advice and shared their expertise without any cycling snobbery. Just really nice folks who know their bikes.
Green Bay Cycles has gained a customer and a fan.

I brought my 30 year old single speed road bike in to Alberto’s in HP to get the bottom bracket fixed and they wanted $ 75 bucks just to look at it and estimated $ 75-​$ 125 to fix it. So I shopped around. I found this place during a ride through winnetka by chance when chain kept failing off. Cool guy who owns it, Larry (used to work at Alberto’s) looked at for free on the spot and estimated $ 50 bucks to fix it. I then asked him to true my front wheel and tighten the brakes. He said to bring it in on the following Tuesday, but still shortened my chain so I could bike back to HP right then for free When I brought it in on Tues he thought it’d be ready by Thursday. I got a call a few hours later and the bike was ready. Total charge was $ 52 dollars!!!
I’ll be taking my bicycles to Larry from now on. Arrivederci, Alberto!

This shop is simply the best. The owner and the staff, make you feel welcome from the moment you walk in the store. I just started serious riding this year and didn’t even know the difference between a schrader and a presta valve. They have taken the time to teach me to maintain a bike that I did not even buy there. Half the time I go in for an adjustment, they just charge me for parts and don’t even charge for their labor.
When I buy my next bike, there is no question where I will get it from. Now I send everyone I know there for their bikes and parts.
As a side note despite being located smack dab in the middle of the north shore, their prices are very competitive even compared with the sporting goods superstores with no service and bikes made on the other side of the world.
Well done Green Bay Cycles — great customer service is NOT a thing of the past!