Laz Fly Economy Parking

Cheap remote parking, but shuttle service takes insanely long. Almost late for my flight as I had to wait almost 30 minutes before the shuttle came to take me. Then, at pick up I did as instructed and called the operator. He had my ticket number and my cell. When the shuttle driver came around, we missed each other. He didn’t bother to check ticket numbers and thus didn’t give me a call to let me know he was here. Sitting here and it’s been an hour. They tell me it’s going
To be another 10 minutes as the shuttle drops off another 15 people in departures. I could have walked to the remote lot by now

Parked here three times (economy valet) and had horrible experiences each time. They never have enough buses running so I had to wait 35 min for the next one. They stop at each of the five lots as well do it takes forever both to and from the airport. Use Executive Valet — always fast and way better organized.

Marketing and location must be the sole reason this place is in business. It can’t be for their sh*tty customer service or lack of appreciation for my business. I’d rather pay more somewhere else then go here again.

I just don’t understand the negative reviews… it’s a parking lot people. $ 5.95 a day (with discount coupon) and my car is safe as well as warmed up and ready for me when I return. Never wait more than 10 minutes for a shuttle. I have no other expectations… they do exactly what I pay them do for less than anyone else.

The WORST experience I’ve ever had. The customer service is nonexistent. Pray you never have to park here and interact with any of the individuals that work in the office they are inconsiderate and rude. The attendant yelled at me for not calling ahead for my car! I was appalled. Waste of time and money! Go to Executive Valet Parking 15 minutes down the road. The customer service is out of this world!

The attendant saw me walking towards the shuttle my suitcase was sitting there and let the shuttle leave. Thanks for nothing. Rude and inconsiderate.

Horrible. Rude shuttle driver. Blocked my vehicle in at the exit. Drove recklessly with passengers on board. Used this location several times, NEVER again. Customer service is non-​existent here. I’d rather park in the middle of the street and take my chances.

I have used Laz Fly in the past with no problem but my experience in April (then June, then July, I’ll explain) will be my last. I went out of town and parked at Laz Fly during Easter, first off I pre-​paid for my reservation, the scanner would not scan my barcode so the driver of the van said that I could scan it on my return when the scanner was working again. so I took a ticket and parked for 4 days. when I returned the scanner would again not take my reservation (the machine said it was «unauthorized») so I paid the $ 50 and left (it was 1 am I wasn’t in the mood to fight with a machine and the call button did nothing). I called to get a refund on either my prepayment or my regular payment, I didn’t care which, they refunded me my $ 50 in June and I thought that was the end of that. Fast Forward to late July, they take the $ 50 back out of my account and claim that I was not entitled to a refund. so all together I paid about $ 90 for 4 days of parking at this terrible lot with a broken fence and their customer service is almost impossible to get ahold of. I will never be using this company again and am warning everyone I know to stay away. If I want to pay $ 90 for 4 days of parking I’ll just park at the airport or use one of the many nice valet services in the area, but Laz Fly will never again be an option on that list. I have even started to avoid other, non airport locations of the Laz company which does parking all over Hartford unless I have cash, long story short, don’t give them your credit card number.

Nobody is paying attention this place ever. I have been parking here for years and always have mixed feelings about this place since their customer service is hit or miss.
I parked at the premier self park and followed the signs rule of «please wait at your car». I waited for 5 minutes and eventually walked up to the gate to have someone drive me to the airport since nobody was coming to collect me. When I got to the gate, all the drivers were super annoyed that I distrupted their break and started blaming each other for not watching the lot and whos turn it was to drive the shuttle over to the airport.
The one good place about this lot is you can earn points for free stays in the future.

They stole from me. I had an origami dollar bill on my dash and they stole that, plus all the change from my console. The went through my personal property and STOLE. Seriously. Don’t park there.

Terrible customer service, also entrance/​exit meters not working. Pre paid and was told we were in wrong lot. Very deceiving about pricing

Not much to say… it’s a parking lot in need of repair. People at 5 am were less than cheery, but that’s their issues.
I would recommend keeping amy receipts for awhile. We got a call almost a month later saying we left without paying. I had paid well in advance and luckily saved the email confirmation. The woman who called looking for payment was rude as heck.
Like I said, it’s a parcel of land to park on while you travel. It’s cheaper than parking at the airport. Just make sure you keep payment proof just in case.

I get a discounted Economy Self-​Park rate of $ 4.75 per day through my employer. There isn’t much to complain about. Great rate and peace of mind. I know that my vehicle will be safe and undamaged upon my return. This is my self-​park lot of choice whenever I fly out of Bradley International.

Untrustworthy. They moved my car, yet had no record of doing so. Then, they insisted that I simply forgot where I parked. While they did so in a very pleasant manner, I did not appreciate their «you must be wrong» customer service. It took a good 20 or 30 minutes for me to find my car, and after a long day of flying, that was the last thing I needed. And being told I was wrong was rather maddening and rude. Pay the extra money for a valet parking lot if you can.

We have using this parking lot several times primarily because of the low rates. Most of our vacation trips are for 2 weeks so their online, prepay special is a bargain. Pick-​up and drop off at the airport is hassle free and our car is ready for us on our return. Can’t ask for much more from a parking facility.

Used this service for the first time and it will be the last time! Phone at baggage claim out of service. Waited over 3O minutes in the cold for a van pick up along with a hundred other people. Everyone SCRAPPING & running get onto a CLEARLY INADEQUATE number of vans. Horrible experience. The self park lot does NOT have an attendant. Just a kiosk, (security?), & when we attempted to use their coupon we had to wait another 5 minutes at the kiosk so we could speak to a voice on the intercom, (they were across the street?). Between the unacceptable van wait, no lot attendant, & more wasted time at the kiosk we will NOT recommend this service to anyone.

My previous updates dealt with parking here in the winter, which I will never (ever, EVER) do again.
The shuttle was nearly empty and the other people on it were dropped off at a different lot. I arrived at the lot and realized that I didn’t have any singles to tip the driver who had loaded/​unloaded my bag. I went inside and saw the driver kind of storm off. I paid was about to ask the person at the desk to break my $ 5, when the driver came in mumbling something about, «Give good service and they can’t even give you anything.» Pissed me off, but I still gave him a dollar.
First, it’s not like they give you the option of loading your bag yourself — I’ve tried and they practically grab it from your hands. Second, a «fuel charge» is already included in the fees, and it’s a mile drive. The expectation of a tip (and the audible grumbling against a customer who hasn’t…yet) is a bit much.

1.) Introduction:
When Mark and I travel we take flights that fly out early and arrive home late — so we don’t like to inconvenience our friends and family with bringing us to and from the airport. LAZ Fly Economy takes care our needs — a quick and no frills place to drop off our car.
2.) Aesthetics:
There is nothing fancy about this business. It’s very no frills — a couple of days before your flight you make a reservation. On the day of your flight, you drive up, drop your bags off by the shuttle but, park your car, and have the shuttle take you to your airline. It’s pretty straightforward.
3.) Service:
We have never had a problem booking a reservation and have maybe had to wait a maximum of five minutes for a shuttle to arrive and take us to the airport. In addition to this parking lot — LAZ also operates several other «Park and Ride» locations so make sure when you make your reservation (and drive up there) you know which lot you are supposed to drop your car off.
When you get back — all you have to do is grab your baggage and use the courtesy phone to let them know you have arrived. Pick up is right outside by ground transportation.
Once you are safely returned to the LAZ Economy Parking lot — you pay at the kiosk
4.) Impressions:
LAZ Fly Economy Parking is our go-​to place to drop off our car whenever we fly out of Bradley International Airport. We are able to drive in, drive out with minimal hassle. What more can you ask for.

BEWARE Prepaid the quoted rate from 9am Tue to 5 pm Sat. Tue AM departure flight moved to 1pm. Parked at 11:30 AM. Returned Sat afternoon. 5 Laz vans picked up at airport but I was told had to wait for a different van. 20 min later got proper van. Then he went past our lot to other lots to drop off ‘premier members’ first. Finally got to my lot and was told I would be charged another day due to them getting me there after 5pm. Total ripoff !!! (actually used their lot 3 hours less than purchased)