PODS

Delivered on time for loading. Price, kind of high. Ease of access to the pod, terrible.
Customer service hit or miss. There are no local numbers to call and the office where my POD is stored was kept locked, no waiting room, toilet etc.
I called in advance for access as requested (wed for Saturday more than 48 hrs) and scheduled 11 am access. When we arrived it wasn’t there, and the guy who was working told me he couldn’t help me, that tje guy who could was at a birthday party so «go enjoy lunch». We then Waited until after 2 pm on the scheduled day, for them to bring POD out of the warehouse. I had my 8 year old with me in addition to people who took time out of their schedule to help me get items out of it. We were in the middle of a heat wave. Did our best to stay cool and amuse ourselves in the the little bit of shade available on the bark dust next to the asphalt. When the POD was finally brought out of the warehouse the tag that identified it as mine prevented me from opening it. Turns out it was put in the wrong place. Heavy plastic, needed a knife.
People working there were apologetic but basically acted like our time had no meaning. Another woman showed up and her POD was available. Lots of other delivered Pods appeared to take priority over getting mine out to me. Super dissatisfied. Moving is already stressful. I defiantly won’t do this again.