The Laundrymutt

This place is stellar! The owner and all the people who work here are super friendly, you can tell that they are all animal lovers. When we pick up the boys they are always hanging out on the couch like it is their own living room. We have never had a bad experience here and I would recommend Laundrymutt to everyone.

I’ve been taking my dog to the laundry mutt since he was 4 months old and they do an amazing job. Melissa and her team are true experts when it comes to grooming dogs. They are consistent and I love that they take such good care of the dogs and allow them to roam free in the back with them while they work. This is a great family run business so if you are hesitant and concerned about who to trust your dog with for grooming look no further than The Laundrymutt. Trust me you won’t find anyone better!

We love the laundry mutt! Why then give only 4 stars, you ask? Accessibility & scheduling.
Positives: Think «Cheers» for K9’s. The owner and all groomers are friendly to humans, but are huge dog lovers. You laugh about that last statement, but in a pinch I took my golden to Petco and I won’t ever again! Not even if he’s sprayed by a skunk! I’m not sure any of them even enjoy dogs-​absolutely NO rapport with my extremely friendly boy.
They go way beyond the expected. Advising me of hot spots and remembering that he is very sensitive of his feet/​nails. Even let me know about his ears (that are susceptible to infection) were getting bad and cleaned them.
He comes out looking like a million bucks!
Negatives: If you have no problem calling all the time for appointments, then you’ll have no issues what-​so-​ever. Alas, the on-​line scheduling system is still an issue. The first one was flawed, and the second one is not friendly to my mobile devices — which is exactly where I’d like to schedule appointments — on the fly when I’m not being hounded by my «other children».
They are also hugely popular and always booked, and we can never get in right when we need to. If I were an organized woman I would resolve this by just having appointments scheduled every 3 months, but life is happening here and stuff comes up and kids get sick and I cannot always get there for scheduled appointments.
If these 2 things could be resolved, this groomer would be a 5 star spot.

Family business with a longstanding clientele on the north shore. Very convenient for those in wilmette.

I can only hope that Melissa has worked out the kinks in her business. We followed her from her previous location in Northbrook. We wanted to support her in this new venture, but finally had to pull the plug as she became more successful she became less organized. Soon the dogs were waiting hours to get groomed and they would be calling us to see if we could pick up later and later. The icing on the cake was giving the wrong hair cuts to the dogs. Sorry, I am back the Northbrook Dog Spa, and loving it. They give the dogs a great cut, and they turn them around quickly so they aren’t waiting there for hours.

Would like to review them and get appointment for my dog if reasonably priced, but I contacted them about price and availability via phone and email and they never bothered to get back to me

A friend recommended the laundry mutt when it was time for our puppy’s first groom. I’m so glad she did! Melissa and her staff do a fantastic job & my pup is always happy to go for his wash and cut. He is always so soft and sweet smelling, best of all he is happy as can be when I drop him off and pick him up.

I hate to be the first bad review on this place, but this is my experience. I made an appointment on-​line which is super convenient. I brought my goldendoodle in for a fluff and dry on a Saturday. When I walked in, the owner and another woman were sitting on the couch talking, and the owner barely greeted us. The young man behind the counter asked me to fill out some information, and the owner finally got up and petted my dog, then came behind her and picked her up to look for matting, which kind of freaked my dog out a little. You need to take a few minutes to approach a dog and get to know them. She never took the time to do that, nor did she take the time to talk with me to go over services and ask about my dog’s personality, etc. I expected a ‘warm and fuzzy greeting” for my warm and fuzzy pet. It was anything but. When I returned to pick her up, it was pretty much the same, not very friendly, just going over the pricing. Never said how my dog behaved or how she did. Its a shame, because they really did a great job on her, but the customer service is so disappointing. I was completely underwhelmed and not sure if I will return.

Love, love the Laundrymutt! I love the cage free atmosphere and the groomers (especially Jesse) are wonderful. Although my dog still doesn’t really like to be groomed (a cockapoo) she looks great every time I pick her up.

Love, love, love Melissa and her staff. My family has had other groomers in the past and Melissa is by far the best. She is just the best with our 3 little Havanese fur babies. They always come home looking like little show dogs and smelling terrific. I will not be going to any other groomers… ever!

This place is awesome! I loved my teacup poodles groom; she looked fabulous, smelled fresh and was clean but most of all she was happy and calm when I picked her up.
I would highly recommend this groomer!

Took our dog Lacey here for a wash and clip of the nails. We could not be happier. The owner and her family runs this place and they do a great job. Our dog was happy when she was done she came back to us happy. I search all over the suburbs for a place that I felt comfortable with. They provide an excellent environment as you don’t hear dogs barking or being fussy while you are there.
Laundry Mutt will be our dog groomer for as long as we have dogs.

They are the best! So glad to have an awesome dog groomer near us. My bichon/​poodle/​shithzu mix gets the best haircuts ever here. He’s happy to go there and they really have a way with dogs. He doesn’t come home all upset like other places. You walk in an realize it’s not like other places — no dogs barking from cages and upset. I won’t take my dog any other place!

Great staff does a great job grooming our dogs! No cages and the dogs can play while they wait!

We love the Laundry Mutt. They couldn’t be nicer and my puppy loves going. He always looks terrific and the place is spotless.

Love Melissa and the gang! Melissa gives my little pooch the best haircuts he has ever gotten! Plus she is super warm and welcoming. You are only hurting yourself it you don’t go!

I honestly can not say enough good things about Melissa and her team. Not only are they kind and wonderful people, Melissa is a saint when it comes to caring after your beloved furry guys and gals. I’ve been following her from store front to store front and I’m glad to see she’s finally got a place of her own to call home. If i’m to ever take my two corgis to get groomed, i drive past all the chains and thirty minutes out to make an appointment with The Laundrymutt.
Once Melissa and her team are done with my little monsters, they are softer than I’ve ever felt them before, and whatever shampoos and such they use, smells of utter heaven. I’ve found myself sticking my face into Kit and Cleo’s fur and just breathing them for a few minutes… kinda like when you would smell those dry erase board markers for days on end as a little kid… you know… right?
Again, I can not say enough good things about the place.
And if you really wanna get your money’s worth, make an appointment and then take your dogs out to the dog park for an hour or two before, let them run around, roll in the mud, poop, dead animals, whatever have it. Just enjoy the fresh air and out doors and tire out your pups. When they’re all muddy and stinky, take them to The Laundrymutt and wipe your hands clean. A couple of hours later, you’ll get back a squeaky clean dog. And, the most important part of doing all that, your dog actually had a less anxious time of being away from you and being at the groomer because it tired it self out, and was able to have a more relaxed time. A tired pup is a happy and care free pup.
They’ve won me over, and the quality of service is unmatched.
Think about it in a human example, do you think you’ll get a better hair cut in a chain barber shop or salon, or do you think you’ll get a better style and hair do at a stand alone salon? Super cuts versus [insert foreign sounding word or name] Salon.

I finally found my groomer! After having a horrific experience at Dog Wash Wilmette (see my other review) where they sheared my dog and came out looking like a mystery dog, I discovered Laundrymutt where Melissa and her staff actually listen to your directions and groom like true professionals!
My dog Jack (a Polish Lowland Sheepdog) came in with tons of mats and came out looking like the true champion breed he is!
Thank you Laundrymutt!!!

We LOVE Melissa and the crew at Laundry Mutt. I had tried several groomers for my «boys» (a 12# Havanese & a 10# Maltese/​Poodle mix), but never saw a reason for loyalty. Then we met Melissa! We have been devoted followers ever since, even when she was much further away.
She lights up which each dog that comes to her, and her joy is infectious. The dogs are happy and the cuts are great. She is very particular about the products that she uses as well. I love how they smell & how soft they are when I pick them up.
Melissa is very easy to talk to. She will listen to you and work with you if you have special requests. I can’t say enough.