Westgate Historic Williamsburg Resort

The hotel staff is nice but the condition of the room is not worth the price. The kitchen has appliances and dish ware but was dirty. Wifi is available but costs $ 10.00 per day. There is a tour that the manager tries to push onto you with a survey that takes 90 minutes and a welcome package which is just pamphlets of the local attractions. Both are unnecessary and very intrusive. I would not recommend staying here, you will have a better experience at a best western or holiday inn.

I was surprised that this Hotel didn’t get better reviews. We booked this as a timeshare member and it was beautiful. We had a very nice, one bedroom suite, with jacuzzi. Upon check-​in we were asked to take the «tour» and they would give us tickets to a local site or cash. We declined, and that was it. They never asked or bothered us. The Hotel was close to everything we wanted to do and had activities every day. The pool was nice. There really wasn’t one negative to say. After leaving, I realized that I left my blue tooth speaker in the room, called the Westgate and they returned my call to let me know they had it and could ship it to me! How often does THAT happen!!!

When I checked in I was followed to my room by the concierge, who wanted to make sure everything with my room was satisfactory. Never experienced this before, so I was real impressed at first. However, she comes into the room, pointing out where everything is (like I could get lost finding the kitchen in a small «studio villa»), and dumped a huge manilla envelope of brochures onto the table. I thought she was about to go through every single one of them so I mentioned that I was on my way to dinner. She was talking a mile a minute and every place or restaurant she mentioned she added, «that’s where the locals go». No shit, this whole town is a tourist trap, they can’t really avoid it.
If she had walked me to my room, stayed in the foyer and kept her spiel under a minute I wouldn’t have felt so uncomfortable, and perhaps would have noticed the condition of the room…
NOTHING LIKE THE PICTURES!
I was very discouraged when I noticed our room had tile flooring, not carpeting like the pictures. And it wasn’t nice tile, but the kind you would find in an old unfinished basement or locker room. Plus, the grout was a real dark grey, almost black, and just made the place feel less clean than it might have been.
I remember registering for a queen size bed, or at least that’s the impression I got from the picture of the Studio Villa I booked, and instead we got two full sized beds.
And again, didn’t look half as clean or updated as the pictures might suggest.
I shouldn’t have to mention this since it’s pretty obvious that it’s a «fancy» motel, but you can hear everything; everything outside, and in the next room.
PROS?
It’s cheap. $ 130 for two nights during 4^th of July weekend. And it’s a good location.

DON’T BUY INTO THEIR SCAM!
My family of three stayed for a 3-​day wkend at the Westgate Williamsburg, VA. The rooms DID NOT look like the pictures on the Westgate Historic Williamsburg Resort website. The rooms were like a typical cheap hotel room, not the resort, nor the adequate room we were expecting (for three adults). Thin walls, could easily hear the other guest’s conversations (now that’s thin) and noise from outside. Definitely not as clean in hotels we normally stay in. No in-​corridors rooms, it felt very unsafe with our door opening to an open corridor. The pool looked sprinkling though!
We were required to attend the 90-​minute timeshare sales presentation (which we were not aware we had to attend until the ‘concierge’ showed us to our room). The 90-​min. sales presentation turned into 2−½ hrs. After 3−½ hrs of «negotiations,» with our decision not to purchase, the salesman excused himself. After 15 mins of waiting (and us not wanting to be rude and just leave), the salesman returns with what we think was the director of sales, Crystal. Promising us a cheaper deal of a week every other yr. Don’t insult us! Finally, we left but not without some very rude and ignorant slurs/​comments from the salesman & Crystal (a real piranha) for wasting their time. Thank goodness we never considered buying a timeshare (don’t be hooked with their charm, promises, lies and deceit). Never, ever would we consider buying a timeshare, definitely NOT from Westgate Resorts.