Advance Vision Institute

The Doctor who has been taking care of my eyes for years, has concentrated his practice in his group’s Williamsburg Office.
At my last appointment, some months ago, I was given the chance to follow the Doctor to this office and I did so.
I have gotten excellent eye care from Doctor Campbell, for years, and I highly recommend his practice.
It is worth the drive.
Highly recommended.

the williamsburg avi office is the rudest i have ever seen… they rush you off the phone, place you on hold for long periods of time and talk to you as if your stupid. the docs there are wonderful, however the staff that answers the phone or staff that checks you in are rude as all outdoors. i called to verify an appointment and the staff instisted that there was no patient with this name and then when i told her the date she searched and it was put in incorrectly. staff never appoligized for being wrong. im seriously condering a new eye doc.
on top of all that the eye glasses are very exspensive.

My husband was referred by an optometrist to Dr. Campbell due to continued blurriness both near and far in his left eye that was not correctable through simple reading glasses. He has always had ²⁰⁄₂₀ vision. I accompanied him because I have had corrective lens for 25+ years so knew the drill. The exams prior to the doctor’s exam appeared standard and ruled out any major issues with his actual eye. When the doctor arrived — with the understanding that the optometrist was unable to correct his vision — Dr. Campbell performed the fastest exam recorded in history. My husband, who has never been to a eye doctor was taken aback by this approach where he was never actually asked if he could see any of the letters and numbers clearly when presented with the different options. Without confirming that my husband could in fact see clearly through the machine, Campbell settled on a prescription that was stronger than the original, saying the optometrist had made a mistake. But since he never bothered to ask if my husband could see clearly, it would appear that he didn’t care enough to make sure he had done a complete exam. Plus he conducted the refraction AFTER my husband’s eyes had been dilated which is the opposite of what is typically done. So my husband went back to the optometrist, and needless to say, the prescription the doctor had hastily produced in no way improved his blurriness. As a result, she has referred him to a neuro-​ophthalmologist in Richmond due to her concern that something behind the eye was causing the blurriness. Dr. Campbell — who is the medical doctor– should have recognized that my husband may have another issue that deserved immediate attention — instead he gave him a completely useless prescription to get rid of us and get his $ 300 or whatever he gets from the insurance company. Apathy and carelessness and perhaps incompetence are what come to mind when I think about this practice.

I had LASIK with Dr. Campbell in May 2012, and I can honestly say it was the best decision I have ever made when it comes to my health. I now have ²⁰⁄₁₅ (better then perfect!) vision in both eyes and I am free from my dreaded contact lenses. Besides the great results, the staff was very friendly and welcoming which eased all the anxieties I had about the procedure. I would highly recommend AVI to anybody who is interested in LASIK or even just a basic eye exam.

My mom’s glasses broke, and being that this was the second time they broke the same way, she decided it was time for some new frames. Since I was down for a visit, I thought I’d help her find a nice pair. (Yes, I’m an awesome son)
We went to a couple other stores, but they had a very limited selection of clip-​on sunglasses. Clip-​ons were a must for Mom, and the options were disappointing at those other places.
Then I remembered Advance Vision Institute. As soon as we walked in, I saw a whole area of clip-​ons and knew we had found the right place. The sales lady was amazingly patient and helpful while Mom tried on all the options. Once she had picked a frame, they use a machine to get the exact measurements of your face and frames, so that the frames will fit exactly the way you want. I wish my place in Cincinnati had that!
Then there was the «amazing» moment. The sales lady noticed Mom’s broken glasses and offered to do a temporary fix for free! Normally this repair costs around $ 100!
A great place to get glasses, and I wish they had a location in Cincinnati!