LongHorn Steakhouse

We went here at Christmas time. Been here a few times has issues every time. But I’m only going to talk about this time. This last time was a Joke! I always order the flo’s filet med well, it has always been Delish. I order the same this time and another at our table ordered a sirloin. When our orders came mine was very noticeably a sirloin NOT a flo’s filet. Was flat steak not a plump filet the person that ordered the sirloin got the plump filet. So I said, this is NOT a filet the server replied yes that is our filet, I repeated I have had this every time I come here and this is definitely NOT a filet this is her sirloin and she has my filet. So they send the manager over who again tells me Yes This is a filet it’s flat because you ordered it med well!!! I am Not stupid I know the difference between a sirloin and a filet. So they did have another made for me. Of course everyone was about done eating by the time my new meal came. But they did make me a whole new meal baked potato and all. And deducted it from the bill. Even though they made good by us. A tip to every one know your steaks cuts And notice what you get, because they will try and slip in a cheap sirloin in place of a 20 $ filet and tell you it’s a filet and if you don’t know your steak cuts its your tough luck.

Can’t recall the name of the dish, but it involved chicken and artichoke hearts. Chicken was cooked to perfection, food came out hot and fresh. Very satisfied with my meal and service.
Ps the appetizer bread was amazing

The LongHorn is definitely one of the best places in Wichita to get a great steak. My go-​to cut is Flo’s Filet, reliably juicy and delish! And ohhhh their grilled white cheddar stuffed mushrooms… to die for. The service is consistently great, have never been disappointed.

We have visited Longhorn a couple times and haven’t been pleased. As a steakhouse your specialty should be steak. Our entire family ordered steak and every one of them was cooked very well on the outside and bloody rare on the inside. They were all ordered medium and we asked that they put them back on the grill for a bit so they were not rare. They didn’t come back any better. We ended up taking them to go and throwing them away later because we felt bad for the waitress, it was obvious she felt terrible and it wasn’t her fault. After that visit we didn’t come back for awhile. The other night we visited with some friends and we settled for a couple burgers. They were decent, cooked well, could of used some seasoning. Overall the second time wasn’t a bad visit. I would recommend not ordering steak if your here, our friends ordered a chicken dish that looked great. If you want a good steak I would look elsewhere unfortunately.

This review is not for the food, but rather for the hosts. We called in for call ahead seating at 6:30 on a Saturday night. When we arrived, we were told 20 minutes. A number of parties were seated ahead of us, and after 45 minutes, we told them we were leaving because we called in nearly 2 hours ago, at which point the host said «you did not». Ok. Thats ridiculous.

Fun place! I was most impressed with the ambiance. It was very clean. The staff was constantly busy busing tables, seating guests, and taking orders. Never once did I see an idle worker. In fact I was surprised they were going as strong at 8:30 at night!
The food was good. Kids, of course, had kid meals. Wife and I ordered steaks. I was most impressed with my daughter’s cheeseburger. Wow! It was very flavorful.
A bit on the high side ($ 2.79 for one soda) (53.00 for two adults and two kids), but it was good food.

I’ve been to a Longhorn near Miami that was horrid service, and even worse food. This is the polar opposite of that, with flawless service and perfectly prepared food. Out of the last 20 or so steak places I’ve been to, including independent fancy pants venues, this was the first one that was actually capable of cooking a steak to desired temp instead of the usual dice roll where it could be anything from well done to rare if you simply order «medium». At this location, you order medium, and you shall receive medium! Rejoice! 5 Stars, would definitely return.

Amber Edwards and manager Tyler Miller were fantastic. The food was great except a small mistake brought to the attention of Amber our waitress, and the manager Tyler took care of it right away. Great food. Wonderful atmosphere, friendly and professional staff. Try the mushroom appetizer!

Just an amazing experience. The service was great. Prices were fair and the food was the best. I got the country fried steak and it was to die for. The restaurant was clean and family friendly.
I would recommend this to anyone and will definitely be coming back again. I always have a good experience here. You HAVE to go.

Tried the new chili cheese fries. Was not a fan. Very under seasoned fries and chili tasted watered down… :-/​For the meal I had the longhorn chicken sandwich and it was not bad but not something I would put on my favorite list. On a bright note, service was great. Very friendly. Manager heard about how my family and I did not care for the appetizer. He took it off our bill. I really appreciate good service: D

Great service here. Chilli cheese fries needs more to it. Manager came out and took it off the tab without us even complaining about it. Porterhouse still better than the ribeye. In my opinion. But still the ribeye was good. Happy hour is always a plus!!!

I’ve been in Wichita for 2 weeks and been to three steakhouses on the east side, and this is easily the best. Not only was the ribeye better here, it was also less than half the price.
The corn and lobster chowder was excellent, even if I did have to wait 5 minutes for it to be cool enough not to burn my tongue. The mashed potatoes were creamy smooth and the perfect compliment to the expertly prepared ribeye. The lobster tail was juicy and succulent, but just a tad salt for my taste. To top it off I had the molten lava cake, which was gooey and decadent and sinfully delicious.
But easily the best part of my dinner was the service. My waiter, Shannon, was at the top of his game. Attentive but not overbearing, he was the consummate professional. The food was 4 stars, but his service easily pushes this rating to 5. If I make it back to Wichita, I’ll be here for dinner.

Tonight was not a good night to celebrate my birthday. Mom’s meat was too rare and when she sent it back for a little heat, then she couldn’t cut or chew it. I ordered the new chicken fried steak and it was greasy and gravy was bland. Manager tried to make it up with free dessert but I already had my birthday coupon so that was wasted. Usually this place beats every steak house but tonight was a bust. Won’t be back for awhile.

The one out west is so much better. The wait was long, service was okay at best. Will not be back to this location!

Not real big on chains, but I found this gem by accident about four months ago. Great for private lunches or dinners. Servers are well trained and personable. Great prices and the bar is well manage too. I’m glad we have Darden in the business of food. All of their location are usually well managed and the food is really good. Highly recommend this place. It’s far from Chester’s or the Scotch, but we don’t need that everyday do we? Good venue!

«Well, he ordered it. He should know what medium means»
–The manager, whose money quote comes later in this review.
Ah, Longhorn. you’re very consistent, but for all the wrong reasons.
I’m not sure what it is about this chain, but for whatever reason, I’ve never had a visit to either this location or the one on the west side of town where there hasn’t been something I’ve had to send back or correct. Why come back? Some people enjoy gambling at casinos, I enjoy using my dollars to see if maybe there have been improvements at places I’ve had issues before. I’ve sworn off Longhorn as a result of the latest visit.
My wife and I were seated fairly promptly as it was later in the evening. We waited a while before our server came, though this was understandable: the place was short-​staffed and he was both the waiter and bartender for the sole customer at the bar at the time. We were fairly relaxed and then he made it over to get us started. Eventually, he made it back to take our orders: Ribeye for the wife and Sirloin for myself — medium well for both.
About 20 minutes later, after finishing our soups, the order came and looked great. A cut into the meal later showed that while her choice fared well, I ended up with a medium-​rare piece rather than what I ordered. I simply asked the waiter to take it back and cook it a bit longer, which he obliged. He was followed quickly by the manager who apologized and offered some additional steak fries while I waited. Cool beans, right?
As both walked back through the bar and on to the kitchen, that was where the «money quote» came in. If you’re going to make snarky comments about the customers, you may want to shoot for doing it outside of the sight and hearing range of the customer.
The meat returned actually closer to well this time so I figured it was a draw. It was flavorful, but eh. The snark sort of dampened the evening.
The easiest way to prevent it from happening again is to simply ensure it doesn’t. Adiós Longhorn!

Visited over the weekend with a large family group including children. I called ahead and we were seated very promptly when we arrived. The staff were quick, kind, and attentive. Food was good-​I had 6 oz sirloin and sweet potato and my husband had the parmesan (?) chicken. Really had to give the 5 stars due to the quality of service with our large group!

As for the atmosphere I would give 5 stars. It was clean and music was just right.
As for the service and food is why I rate 2 stars. The young lady that greeted us was very kind and started our visit off great. Our waitress after taking our drink order seemed to not care. Didn’t ask if food was good or cooked correctly. If she had asked she would have known 2 items were undercooked. My husband got a steak that came with bacon and an over easy egg on top. However the egg was NOT over easy but more like undercooked sunny side up. I got the salmon and only half of it was full cooked. The ‘secret’ marinade left much to be desired! The waitress asked if wanted desert and when we said no thanks she handed us the check. She did not ask if we wanted boxes, which we had to ask someone else to get for us.
Then on the bottom of the receipt there is a ‘suggested tip amount’. That to us is rude. A server does not get a good tip just because but it is earned. Just be glad you get a tip.
This is was a rare occasion we eat out, and now remember why. Awful experience!

Had the 3-​pepper ribeye medium rare, with a loaded baked potato and went with the caesar salad and had a glass of the cheapest pinot noir. No complaints about the food here, the ribeye was cooked perfectly and the wine was still good.
Aside from the food though, my menu had what seemed to be butter smeared between the two middle pages making them stick together, and bread crumbs collected in the binding. Not really a big deal to me, but it wouldn’t hurt for staff to check the menus quickly when they take them back from diners.

We have always enjoyed our experiences at Longhorn Steakhouse and tonight was no different. After a short wait we were seated and our server began taking care of us. He was an excellent, attentive server. We were enjoying our food and conversation when our steaks arrived. When the server who brought the steaks asked us to cut into them we noted they were overdone but said we would be fine. She still informed a manager anyway. The manager came over and apologized for the mistake and offered to reorder the steaks. My wife said she was ok with hers but mine was very well done when it was supposed to be medium rare and I accepted her offer. She promptly reordered the steak and shortly she brought a porterhouse probably several ounces larger than my original one and cooked perfectly. It was splendid. If that was not enough, our server brought us a dessert sampler after we were done, on the house, and then the manager took my steak off the bill. This was all unexpected and blew our mind. It has been a long time since we have experienced this level of customer service.
All that to say, the food was excellent and service even better. We love our visits to Longhorn and will be back again in the near future. I highly recommend this restaurant to any steak lovers out there!