On my way back home, I first stopped at the American Airlines counter to check my bag. Since I don’t have status on AA(like I do on United) — I had to pay a $ 25.00 fee to check my bag. The kiosks don’t seem to work properly. I was going to attempt to scan my digital boarding pass — since the kiosk offers that as an option, but the AA agent advised that it doesn’t work and they would manually check me in. I then dropped my suitcase off at the TSA station and went on my way. Later, when it was time to board my flight home — they began the«boarding» process. Once again I use that term loosely — as I did in my review of American Airlines at Reagan National Airport. When they let you past the gate agent to «board,» — you are not actually«boarding.» You then get to stand in line(again) — in a hallway waiting for whomever to deem that it is actually time to board, and then they come up and open the doors and let you outside to begin the actual«boarding» process. Strange process compared to other airports.
Stephen B.
Classificação do local: 3 Rye, NY
American Airlines located at Westchester County Airport close to White Plains NY. Very convenient if you live in the Westchester area and don’t mind an extra stop on your journey. Saves a lot of time and is much better than having to start your journey at JFK. My only complaint with AA here was that when checking in, the counter attendant didn’t want to honor my British Airways OneWorld Silver/Sapphire card with reciprocal baggage allowance, and wanted to charge me $ 25.00 for my luggage. Fortunately I had printed out the OneWorld benefits page and the attendant reluctantly waived the fee.
