Covered California Enrollment Center

johnny was very helpful, his customer service was the best you should give him a raise

Johnny was the best. He took the time to make sure I got the best plan possible. I will be telling my family and friends to come here.

Fast, prompt, know what they’re doing! Super helpful. Look for Nancy! She’s great! Return your phone call, reply to your emails.

Nancy is very helpful and has made this covered California issue bearable. I am thankful for all the many hours she has put into resolving my case. Keep it simple Nancy Rocks

I was in the office today n met w Krystal, she help me w my renewal. She made it alot easier than applying online. Recommend to go in n see her.

Very great service. Krystal was Quick, efficient and VERY helpful. Wish I knew it was this easy before. Thank you very much!

It was nice to be here. Krystal Huynh was very helpful. She helped me to get a better plan for 2016. She made everything easy and fast. It was very nice to work with her. I recommend you guys come to this place and work with her. Very nice service.

From: waheeda azad
To johnny
Thank you so so much for all your help. I was so stressed with this new covered California coverage. !! I been on the phone all morning with tje 800# but they were so useless.!! I’m so glad I walked in your office because you took all my stress away and answered all my questions! ! Thank you Johnny your awesome! !
I Believe All covered California employees should get trained like Johnny!

my friend came in for a renewal and wanted to review the experience. «nancy is the best. detailed, thorough, knowledgeable and most importantly personable. she remembered me by name and helped made me comfortable. i never thought health insurance would be fun but it was! an overall warm and positive experience. i recommend everyone coming to this office and especially for nancy. she will go the extra mile and genuinely cares. thanks!»

Gracias por la gran ayuda que me brindo Jhonny, la explicacion de los planes y como me ayudarian.
La verdad no mucho queria ir ya que pensava k no iva a ver personal en español pero todo lo contrario muuy amable el muchacho.

Krystal was very nice and helpful. We came in to change our plan for 2016 and she answered all our questions about the different plans and helped us get a better plan than we had in 2015. If you are not renewing your plan for 2016 then you should definitely stop by this office and get your insurance needs taken care of here. It was a very quick process, we were in and out in 30 min.

Nancy is the best ever. Gave me a personal appointment and incredibly helpful. Thanks for all your help with the delightful Richard. You made what promised to be a red-​tape nightmare, a whole lot easier.

Used to drive by this office all the time and never bothered with it until the bae needed health insurance.
To be honest, I walked in expecting it was going to be painfully long, take hours to finish, and have to deal with people who just don’t want to help you at all. Nopeee.
Seems like they have people to cover English, Vietnamese, and most likely Spanish too which is good plus they all seem friendly. The bae and I had Simon to help us. I felt very satisfied as he sat with us to get through the process. Bada bing Bada boom, got the bae health insurance and it didn’t take long.
Plus they noticed I brought a big aloe Vera size bottle filled with water and drank it all while I’m there waiting in the first five minutes to be paired up with a worker. So some staff suggested several times to take advantage of the water they had. Very considerate and kind of them. :D

Came in to renew my plan. Johnny helped me out and I was done within 10mins. He was really helpful

I’m not sure if it’s just me thinking this, but it seems that people tend to avoid these offices because of fear that it’ll be as bad as a DMV. Let me tell you this: THIS PLACE IS NOTHING LIKE THE DMV. I came here hoping to renew my family’s CoveredCA coverage for 2016, and it has just been a breeze. No line at all, I was appointed a representative right away (Nancy was just awesome! Thanks if you’re reading this!), and the staff here just made sure that not only I was comfortable but all the other clients here as well. Took me 1 hour to renew (it’s usually less but there was a complicated glitch on my account). The staff here are very mellow and it’s a great work environment.
I recommend to everyone who needs to enroll or renew their CoveredCA for 2016 to come out to this office (or many of their other locations). Extremely speedy, helpful, and informative! Good luck everyone!

I recommend this place! Everyone here is really friendly (: and so helpful on getting you health insurance ! Thank you Nancy for helping me with my case it means so much !

Great and extremely friendly staff. Thank you Johnny L. for all you help in getting my family and new baby insured. Keep up the good work.

Great staff great service everyone was extremely friendly. Johnny and Frankie we’re very thorough in their explanation of everything it. They really helped me understand the process and different coverage which allowed me to pick the perfect plan for my family.

Johnny was extremely helpful and guided us throughout the process, got everything done on my first visit. Thanks dude ur doing great work :)

I’ve got a great level of customer service helping me getting health insurance, JOHNNY was awesome and he did his best to get everything done. This guy is great.

Thank you for the great customer service and for helping me get health insurance. Johnny was very friendly and answered all my questions, thank you once again!