A & W Westland

We drove over today for one of their Polar Swirls. It was 4:20pm Sunday and I was informed their ice cream machine was already shut down for the day and they were cleaning. Are you kidding me??? The good news is we found a Dairy Queen not too far away and their Blizzard tastes much better anyway. We have eliminated A&W from our list of acceptable ice cream places.

So rude. Got a simple root beer float. Girl behind counter just stood there waiting for me to order, did not say can I help you, hi, nothing. Got my float, it was too thick, I asked if she could add more pop, she stared at me for a second and then rolled her eyes, grabbed my drink and added more pop, made a mess down the side of the cup and handed it back. I said thank you, and she barely mumbled a «you’re welcome». I don’t get it, but I also won’t go back.

Effing Disgusting. Find another A & W if you must, even if it’s farther away.
My husband and I were talking about eating at an A & W because I have been to some really quality ones in the past, and I remember loving it. This A & W is located inside of the Westland Mall, so I don’t know it’s that the reason the quality is so abysmally bad, but I’m willing to bet it’s a contributing factor.
First, the chicken tenders… my husband was the one who ordered them. He took two bites and turned green, then muttered to me, «the worst chicken I’ve ever tasted.» I was shocked. I’ve never had bad A & W before. I asked if I could taste it. I took a small bite, and immediately, I became nauseous at the… eeeuuh… TEXTURE of it. The best way I can describe it is «rubber.» It was rubber chicken. Bathed in oil. BATHED. It was as though someone had sprayed it down with swamp water before cooking it… and didn’t cook it well enough.
Second, the fries. Bland. Tasteless. The only way you’re going to get any flavor out of them is if you drench them in chili, and that’s being generous. They’re also very thin and not at all filling. Oh, and they’re also drenched in swamp water.
I ordered the Papa Burger. Didn’t seem that special to me.
Lastly… the workers. When we ordered our meal, I ordered chili fries, and said «with cheese.» My fries were topped with chili only. At first, I thought, «Oh well.» But then I said «screw it, I’ll let them know. I shouldn’t have to settle for this.» I took my fries up to the counter. The following exchange occurred between me and the old bat working behind the counter:
«Excuse me. I wanted cheese on these.»
«No you didn’t. You said CHILI. You didn’t ask for CHEESE.»
At this point, I could only stare like a deer in headlights. Even if I hadn’t asked for cheese… so effing what? Could I get some? No, she just stood there and argued that I never asked for it like I was some kind of scam artist trying to con them out of their precious orange sludge. After a few seconds, the cook sidled up beside her and said «I can give you some cheese. It’s 46 cents extra.»
Figuring it was way too much trouble to pay for EFFING CHEESE with my credit card (because I don’t carry cash or change on me at all times), I said «no… that’s okay,» and walked away with the fries I didn’t want, because what the hell else was I going to do? It’s not like I can prove what I said was true, other than my husband’s eyewitness statement. The food wasn’t worth fighting for.
The icing on the cake was when some old guy walked up to the counter and started shouting at the cook in another language, who he apparently knew personally. Talk about uncomfortable.
Never, ever returning here. The food is some of the most disappointing I’ve ever had. Even the root beer tasted «off.»
Avoid this place at all costs. Eat in a restaurant farther from the mall.

PLEASE DONT EAT HERE. HAVING WORKED AROUND THE CORNER FROM IT IN THE MALL I KNOW THE SICK THINGS THAT GO ON, THE WORKERS ARE USUALLY DIRTY AND SO IS THE FOOD.