Joy Nails & Spa

Been here once and only. Even tho co workers recommending not to go I still went. My gel manicure was rush and had brush strokes all over. When back n fixed it. Than a few hrs later the entire polish stated peeling off. I was so upset. Overly price for low quality and rush work. I went back and ask for a refund and I didn’t get all my refund money. Walking in to witness a angry customer should have been my wake up call to get the hell out of there. Give this place –3 stars

Love it! I’ve been looking for a new spot in the Cranford/​Westfield area and this salon is my favorite. I’ve been here a few times already for nails (acrylic– $ 25 fill in which is awesome for the area and they do an amazing job!), pedicures, and eyebrows. Clean, the workers are courteous, and they do an amazing job… and they have a punch card! I will keep coming back. It’s best to call ahead for an appointment.

I was a walk-​in and I should have walked out immediately, but my regular place was too far away to get to before closing. First, the man at the register barely looked up when he asked what I wanted. When I told him a pedicure he gestured toward the wall and said «Pick a color». Second, there was literally no air circulating in the store at all, which immediately made it uncomfortable. Third, I didn’t see if the tools she used were sterilized as they were just lying on a tray, not that the toaster ovens they use in these places could sterilize them anyway. And unless you actually clean the tools in an enzymatic solutions before baking them it doesn’t matter how long you cook them for they are still dirty (I usually bring my own, but I forgot). Anyway, the girl doing my nails literally dug so far into my toe that a day later it still hurts to walk on it and to top it off she had sharp nails that kept digging into me. I really am not a fan of pedicures giving the dangers of infection, but I love the massage and peacefulness of the soak, which keeps me coming back. Of course, not here! She slapped the cream/​exfoliant on my legs, gave it a once over and rinsed… if it was thirty-​seconds, it was a lot! It seems like everyone else that gave a review was happy, so maybe this was a fluke, but it was enough to have me never go back for a second time! In a town like Westfield, where its difficult for any store to survive I can’t see this one lasting.

Amazing massages during regular mani, pedi, and on neck while my nails were drying. We walked in and were seated for our pedi quickly and there was a nice color selection. Overall very clean and I highly recommend for a reasonable mani/​pedi

Had a gel manicure done and paid extra for a French. By day 2, my thumb had begun to lift and by day 3, the gel polish had lifted and cracked on three nails. During the service, the technician let my right hand cure for three times longer than my left and when he went to clean the left I had to tell him they weren’t cured yet and he had to redo my thumb as he smudged it when wiping down with an alcohol wipe. I’ve had a gel manicure here when they first opened and liked it, but after this I won’t be back. For $ 40 I expect to get at least a week out of the manicure.

Awesome place ! Very clean! All the supplies are in a sterile package! Staff is very nice

Unfortunately I had to edit my review. They had gotten five stars from me previously since they do a stellar job with pedicures. However, I went in for a wax on my eyebrows, lip and chin a few weeks ago. They burned my skin. Please do not go here for a wax. They allow the wax in the pot to become too hot and, boy, it is horrible to have a burned face. Luckily my skin healed completely, but I just want to write this so that no one else gets hurt.
PS they made me pay for the wax in full.

I thought they did a great job on my toes. I took my husband who needed his feet done too. And let me tell you if they can make his feet look good then they get an extra star for that. Very professional, clean, and the girl that did my and my husbands nails were both great!
This is now our go to nail salon in Jersey.

My friend got a staph infection from a pedicure here (we had flies buzzing around the whole time!) and when we came in to tell them about it they gave blank stares and said «oh ok» — stay away! She had to have her toenail removed and was hospitalized. Worth it to find a cleaner place.

Nice looking, clean, place. The people are friendly as well. The manicure was fine. I went with a callus on my foot and left with one! I pointed it out to her a couple of times, and even asked her if she could cut it off. She lightly rubbed a file over it and that’s it! It isn’t much better than before I went in. I may go back for a manicure sometime, but not a pedicure. I want more than shiny nails. The message felt like my small child rubbing my shoulders, meaning I could hardly feel it. It didn’t feel like a trained adult.

I got a pedicure here once so far and it was perfectly fine. They did a nice job. Went back again to get a manicure, and my nails look awful for paying to have them done. I always file them perfectly round before I go so the ladies don’t have to file them. But the woman doing my nails insisted she file them «just a little bit» and they turned into a jagged mess. You can see my nail through the polish which I really dislike (another coat would have been much appreciated). She kept asking if I liked the color to which I responded that the color was fine but my nails weren’t even round anymore. I was visibly upset, but she didn’t seem to get why even after I pointed out that my nails were poorly filed. If it weren’t so cheap and conveniently located, I probably wouldn’t go back for a manicure ever again.

I thought this place was fantastic! It was quiet and peaceful when I walked in. I did not have to make an appointment and they took me right away.
The prices were so reasonable that I felt comfortable upgrading my pedicure to the cucumber spa pedicure ($ 33). The price of the spa pedicure was basically the same price of a regular pedicure at another salon. I highly recommend upgrading. The reflexology massage was great (and I am hard to impress when it comes to a foot massage).
I got a regular mani and that, too, was great. The technician that was giving the manicure was a perfectionist double checking each nail.
To top it all off I received an amazing neck massage while my nails were drying. She used lotion and was spot on with pressure points (again another area I am hard to impress).
Great little salon!

Loooove this place! Super clean and worth the extra few bucks! Just opened up a few months ago and I’ve been going since! Very friendly!

This nail salon *is* a Joy! I went on a Sunday (they are open Sundays) and had one of the best gel manicure experiences I’ve ever had. The staff is friendly and kind without being intrusive or overly attentive the way many other salons can be. It was quiet, clean, and the prices are good, especially if you use one of their generous coupons (they let me keep it so I can use I again, and I shall!) I liked each of the staff members, especially Nicole who clearly cares about giving a greats manicure and massage. I paid $ 30 for a gel manicure, less 15% with a coupon. They gave me a frequent customer card which entitles me to one free eyebrow or lip wax after ten visits of any kind. Again, THEY ARE OPEN SUNDAYS which means FREE parking in Westfield. They’re on Quimby across the street from Robert Treat Deli, which makes it a shore walk from the train station parking lot.