Goodwill Industries

I don’t know who these people think they are, but whoever is in charge of pricing has got to stop overpricing everything. Just saw a glass case for $ 35. This isn’t Pottery Barn folks, it’s goodwill. Y’all NEED TO STOP the bs. Been coming here for a couple years now and have seen them just inch up the prices little by little to now I don’t even want to come anymore. Get a grip folks and remember you’re a second hand store where nearly EVERYTHING is donated.

The prices are ridiculous! You can buy the clothes at Macy’s in regards to what they are charging? I rather go to Saver’s in Fairfield! It’s a long drive but the prices and the quality of the item are better!

Still great for books. Once stumbled upon an entire complete series by Lemony Snicket and stupidly passed up on it. Still kicking myself for that one.
I’m big on food writing and have found books by Ruth Reichl and Michael Pollan. Also came across a Moosewood cookbook and squealed when I came across Molly Wizenberg’s Delancey.
Having set roots here in Sacramento, I went out to find some of Sacramento native Joan Didion’s work and came across Play It As It Lays (need to give that one another shot) and The Year of Magical Thinking (lurrrrrrve).
Parking seems to get more and more frustrating with each visit but that could just be me chomping at the bit to get my hands on new books. There are quite a few sketchy individuals lurking around but that doesn’t really bother me. Though I did see one gentleman with a butcher’s cleaver in his back pocket, I made sure to leave promptly after that.

Clean, organized and the employees are very friendly! They have the best stuff. Last time I came and spent $ 250. Went home with 45 items!!! I don’t take anyone with me when I come. Lol

I frequent all of the Sacramento goodwills and this one is by far the cheapest in prices overall. You can find a lot of items under $ 5 here. Store is good sized but racks and aisles are very tight. Store is often messy. I have found great things but you have to be willing to dig. Parking is awfully tight with horrible drivers. Lastly customer service is not good. They are not attentive or helpful or friendly. They left an ink tag on an item and i had to drive back after getting home. Brought it back to same lady that rung me up and she was not apologetic at all. I come for the prices but everything else is lacking.

Probably the worst goodwill in Sacramento now.. The West Sacramento location is horrible. I have seen carts in the aisle for up to six days picked through garbage eventually was taking back to the back to get reprocessed. The prices on furniture are ridiculous! And they have a «new» policy where if a tag is missing on a piece of furniture you have to wait til the next day for them to reprice it. I have even seen pieces that were for example $ 30.99 after being marked down from from the original price $ 60 on a tiny wobbly old small dresser. I go in the next day and it was $ 44 I asked why the price went up and the guy said if somebody takes the tag they have to «guestimate» what the old price was.. Rediculous! I miss the old manager Mai. I even tried to return an item because it didn’t work and the new manager told me she don’t return anything here. I said but it doesn’t work! «She said what if I returned everything that people wanted to return. goodwill wouldn’t be in business!» And suggested I try another goodwill for the return! Crazy right! I only come to this one because its closer to my house than others. but eventually will drive across town to another goodwill or thrift store until they get another manager. please bring Mai back!

I’ve seen worse, therefore don’t expect much. It’s Goodwill. All the hammy downs and leftovers from decades upon decades. Some neat finds I must say, while others I question why it wasn’t thrown away.
So why 3 stars…
I manage to buy something every time, and everyone has always been very friendly… Minus one woman.
I wouldn’t drop a gummy bear in here and play the five second rule… That’s a given. Not the cleanest place.
Things are organized, got to give them that. Whether it’s the rows of misc clothes in color category or size (very helpful) or house hold items, etc…
For donated (given free) items they aren’t the cheapest. Sometimes I want to find out who coordinates pricing. I understand the overhead cost… But I have found things that are either super cheap, or a dollar below retail. However they do have a 50% off certain color tags every week which is nifty if you hit the lotto on the item you have being the right colored tag.
Here’s where I was utterly disappointed. I found a lovely new top. I mean perfect for my style and was literally worn maybe once. I was all excited it was $ 7… And just so happened to be my lucky day it was the 50% off color of the week. Go to ring it up at the register all excited and the lady was rude as could be and told me someone put the wrong tag on it and it will have to go to the back and be re tagged and triple the price.
Now, I’m not one to really b*txh and moan, but really? I spent an hour in here, find one thing, and you are the Hitler of price tags on a donated item? She embarrassed me completely in front of my gf because I (not gonna lie here) got upset…
So didn’t end up buying that…
I’m sure I’ll be back though… just won’t come in contact with her.

Along with the overall great selection, they also have a pretty impressive Halloween section. They sell new items as well as the used costumes. I would highly suggest browsing there before going to the Halloween stores to save some money.

I’ve gone to many different goodwills in Sacramento and this is probably my favorite of all! Yes it may be ghetto and this plaza is filled with so many druggies, homeless, and etc. but this is honestly the only goodwill where you can come up with some really good stuff!
The staff’s customer service here varies depending on who is ringing you up at the register (but who cares, I’m only here to shop!) and they do a pretty decent job in organizing the place. Sometimes, some sections get pretty messy, and also keep in mind to double check the sizes because the staff tend to write the wrong sizes on certain clothes sometimes!
I’ve gotten many good brands from this goodwill like prada, express, van heusen, forever 21, h&m and lucky. This goodwill is better than the one in midtown because they have a larger selection and they do not overcharge you too.

They had a great inventory for glass vases, which is what I was only shopping for. I was greeted multiple times by several cheerful employees. I found exact same items with different pricing & they were happy to honor the lower price. They also wrapped up each of my 26 items and placed them in a box for me. The clerk also helped me out to my car to load the boxes. I was very happy with the service & inventory available at this store.

Sundays they change the 50% off color tags… only time to buy as prices then are ½ way descent. It can be hit n miss with customer service and lines can get long. There is some riff raff that lingers out front and reek of street n alcohol. :(There are fitting rooms that are clean. Usually great finds on crafty things and patterns are 49¢. I do like that. :)

Clean, organized, big selection and friendly staff — what more can you ask for from a thrift store?!
While shopping, I picked up several items and was informed by a staff member that certain colored tags are 50% off! After savings, I got a couple of name brand dresses for $ 2.50 and a 100% cashmere sweater for $ 5! The women’s selection seems to go on and on and the quality of options is surprisingly impressive! They offer a wide variety of books and they even have an area of «new» items still in their packages!
The only downside to this place is its location — in a strip mall with limited parking. Other than that, I love this place!

I enjoy coming to this Goodwill to find hidden treasure. It is located in the back of a strip mall off of Harbor Blvd, and it’s really hard to know that it’s even there if you’re unfamiliar with this part of town. Once you walk inside, you’ll find that it’s really big and surprisingly well organized compared to the other Goodwill’s. The few times that I have been here, the staff have all been really friendly and helpful. Then again, it could also be because I was like a chicken with its heads cut off when I am in here while looking for stuff. One of the many things that I like about shopping here is their book selection. Granted, it’s all random and all since it’s a thrift store. And lastl0y, another thing that I like is that they’ve got a very well organized vinyl collection. The only knock I have is the price of the vinyls. They are a bit pricey… around $ 2 to be exact. Even Dimple records doesn’t charge that much for a used vinyl…

10÷15÷14 — OK, time for an update folks. This once 5 Star place has really gone downhill. The GW corp people recently decided to change things up. They moved out the best manager I’ve ever seen at any of these places, and installed someone with a drill sergeant type mentality (no personality, unfriendly, bossy) who only sees numbers. I get it that you need to be profitable, but your employees have to be priority número uno. Happy employees make customers happy. Unfortunately there are a couple of assistant managers there that think it’s OK to scowl at people or not even speak to the customers. Target has a job for you I’m sure.
The prices on some things are just outrageous! I mean you could honestly go to Home Goods, Ross, or Bed Bath and Beyond and find brand new decorative items for nearly the same price, but without the scratches and chips. Clothing and shoes are hit or miss and prices vary. And don’t get me started on the location — homeless drunks sitting or laying about the entrance and walkways. It’s pretty sad to see this once nice GW in such a state now. Goodwill had annual revenues of $ 4.9 Billion dollars in 2013, but can’t pay their front line employees enough money to live or even offer raises. Can you say Walmart?

I have been shopping at West Sacramento Goodwill since moving here in 2006. It has been a source of many treasures that I have coveted and collected. It can be an amazing treasure trove at times, sometimes I don’t find anything at all. But over all it is a great place to shop.
I have been welcomed by name for years by the few employees that have managed to stay on for some time, they tend to have a little turn over issue at times. But standouts have been John, an extremely helpful and intelligent supervisor that obviously has talents that will take him in higher directions, Julie, who cashiers a great deal, who is always friendly and greets me with a sincere welcome and a smile, I see a brighter future for her as well. Ma the manager has kept the place in good order and also greets me by name.
There are some other new faces that are outstanding, Greg and Dre are the hardest working guys you will ever meet. There are two lovely young ladies you also work as cashiers who are both warm and genuine, Astra and Jovanna!
This location has increased in shoppers over the years for sure, snapping up things that I too would buy, but it is still my number one thrift stop in Sacramento!

Pretty great! Parking usually sucks though. They’ve got a huge selection and it’s really organized. Staff is usually on the floor reorganizing or stocking which is great in case you have questions.

This is one of the best Goodwill’s in the Sacramento area. I sell vintage clothing on eBay and I can always count on a score when I visit this location. They have a high inventory turn over rate and roll out their new items as soon as they get them. The shopping center it’s located in is a nightmare, parking is scarce, and I always get hit up for money. But it’s worth it for the Goodwill!

Very dirty and untidy more tat than treasures.
In particular the changing rooms for the clothes are vile, someone has picked their nose and wiped it all over the walls and the floor is too disgusting to step on even in shoes.
Not their fault, but someone ‘had a little accident’ in one of the aisles and it was then trodden through the store. I left to go pick up a friend and when we went back together two hours later it was still not cleaned up.

Having said that you can’t help who your customers are and there are a couple of nice pleasant members of staff — I just feel sorry for them for having to put up with so much s#*t (literally) and the whole atmosphere makes it very uncomfortable to visit.

Not a bad place by any means. Good company, I like to support them when possible. There are very good deals to be had but you have to get in and dig around pretty seriously to find the gold nugget buried between piles of turds. But there are nuggets to be found if you are patient. Great for Halloween costumes as well.

At the end of a long week, you will often find me here on a Friday at 5:30pm. I come to unwind, to peruse the fairly well-​organized aisles without disturbance, to fulfill my occasional shopping impulse without putting a dent in my wallet.
It’s a treasure hunt — I never go with anything specific in mind, and I’m never disappointed. I’ve found like-​new hardcover novels, sweaters from American Eagle, pants from Express. Thank you, rich people of West Sac! Your trash is often my treasure.