Ramada West Palm Beach Airport

I’ll complete my review as today progresses
I’m excited for all the contestants in division d
District 47 toastmasters!
And learning from awesome speakers and toastmasters!!!
Pleasantly pleased with a nice Buffett of finger foods including salad
Not the Ritz Carlton but value for your buck and comfortable

Worse experience ever. Very rude costumer service in the front desk. Guy named Robert did not know how to handle a situation. Rude to costumer. Lady named Shila was nice enough to know how to handle a situation. Never coming back here

When looking for a hotel to book on
, I came across a lot of very bad reviews for this hotel. But I tried to give the benefit of the doubt that most times only people bad experiences post reviews, and also keep in mind that I only needed it for one night, therefore it did not have to be immaculate. However, the reviews were right… Here I am, freshly checked out of this hotel (before I could even finish getting ready) because I found a roach in my room when I woke up. Aside from this, the shower looked very nasty and there was a strange smell coming from somewhere (or something) in the bathroom. I am here for work and am very inconvenienced that I couldn’t even get ready in my own hotel. The front desk took 20% off of my bill, but I still find roaches in guest rooms completely unacceptable. I’ve learned my lesson

As Gordon Ramsay might say, this was Hotel Hell. This is a poorly kept hotel with several problems. Overall, it’s really falling apart and in disrepair. The hallways absolutely reek of cigarette smoke, some of the light switches are falling off the walls, only 1 out of 3 of our room lamps initially worked/​turned on, the tv electrical switch pad didn’t work and had to be serviced, the toilet kept running, the bathroom wasn’t properly cleaned. A continental breakfast was advertised online but was not part of the offer when we checked in. A half used roll of toilet paper was in the bathroom, which is off-​putting particularly given the state of the bathroom. The closet did not have doors. Finally, it was very noisy. Communal trash cans were overflowing with unemptied trash. The electrical wiring of the room was verging on dangerous. $ 118 for a very disappointing stay. Not recommended.

Clean; bed was nice. Issue is the staff. By the way 15 min before check out expect the house cleaning maid to just walk in without knocking. I asked; several others had the same issue.

Have stayed here before for sunfest, not a fancy place, but served its purpose. So, decided to stay again this year. I made reservation on website that stated pet friendly hotel, only to find out on day of arrival that hotel is no longer pet friendly. I was told it was taken off website yesterday. When I said it said pet friendly when reservation was made, I was told that they no longer accept pets. Will never stay here again. Poor customer service, no apology, no offer to work with us. never would have made reservations knowing that our pet couldn’t stay. Giving 1 star becuse I HAD to

My husband and I almost didn’t give this hotel a chance, but were pleasantly surprised on our recent 4-​day visit. There has been a change in management over the past year and the smoking policy has changed, so it is a 100% smoke-​free hotel (except on patio/​swimming areas). This is also a pet-​friendly hotel, but the place wasn’t overrun with dogs and their barking and odors like others we have stayed at. In fact, our bathroom was spotlessly clean! The TV was a bit quirky in that you couldn’t turn it on with the remote, but the remote worked fine for everything else. The bed was super-​comfy and we awoke well-​rested! The outdoor landscaping was well groomed and the pool area was clean and comfortable. It is apparent that the place is spending some money on updates and repairs, which can’t be accomplished overnight. With its central location to the activities we were interested in, we would definitely return to this Ramada!

The only thing about this place that is a positive is the fact that it’s in sunny Florida. Rude, unhelpful staff, lousy amenities, rooms straight out of 1978. Stay elsewhere if you can!

Stayed here for 6 days for work. I cannot say everything was horrible. The beds were actually comfortable. That’s where the positives end.
Sheets & Towels smelled like someone had been blowing cigarette smoke through them for 10 years prior to my arrival.
Light in the bathroom decided for itself when it wanted to actually work.
The most troubling thing about this hotel was the incredibly poor attitudes of the entire staff. The front desk clerks, an older white blonde lady and a 30 something black guy who checked us in must have taken ‘how to be extra mean’ classes, truly. When asked if the rooms had refrigerators and microwaves they were both curt and dismissive, «Some rooms have them and some don’t.» No attempt at customer service whatsoever. The rest of the people in my group who were also staying at this hotel had the same stories. The staff was just plain mean… like ‘going out of your way to say something mean’ kind of mean.
Then, we asked for a recommendation for a place to eat the first night we were in town. They recommended the Palm Beach Ale House which was another bad review I need to write on Unilocal.The desk staff swore by the Ale House.
The next morning we all tried the breakfast buffet. We asked the desk staff about the breakfast buffet the previous night when we checked in. Again, the desk staff swore up and down that the breakfast buffet was top notch. And again, a complete lie.
We were beginning to think the staff was in cahoots to send all of us to the worst possible places.
Every one of the 12 of us who stayed at the hotel had horror stories to tell about dealing with the staff.
So bad. And I used to make a point of staying in bad hotels when I was younger but this place takes the cigarette smelling cake.
There was more wrong with this place as well; vending machines always out of order, kids running rampant through the hotel, eh… the list goes on and on.
I just couldn’t get over how mean that staff was. They’re still on my mind 3 weeks after my stay. Had to do a Unilocal review. That kind of customer service needs to be addressed and rectified.

If it weren’t for the beautiful palm trees that decorated the landscape, I would’ve given this place ONE STAR. Trees make everything beautiful. Especially palm trees. I like those.
I’d stayed at the Ramada Inn for one night in WPB because I was leaving out for a cruise the following afternoon. Check in was cool. No complaints there.
I begin walking up to my room and there are a big pile of sheets by one part of the hallway. I assume they were dirty from bodily odors and fluids from the night before. Gross.
I proceeded to get on the elevator. I thought I was going to get stuck on it. It’s very slow and squeeky. Elevators shouldn’t be squeeky.
As I begin walking to my room, I can’t help but notice that the hallway smelled like spoiled moth balls and stale ocean water. I’m pretty sure that’s how the senior citizens homes smell in Florida.
The room was mediocre at best.
The toilet wouldn’t stop running. I was almost paranoid at one point that someone was in the room with me because it literally sounded as if the shower was running.
The TV was from 1985 and so were the channels.
I had a nice view of a palm tree from my window though.
What almost got some punched in the face was this — check out was at 12. I leave at 11 to merely walk to almost store. I come back and all of my crap is GONE!!! I mean, I had draws, electronics, and everything laying around. I ask the front desk what happened and she claims that per the notes I checked out but my belongings were still in the room. UM, NEITHER ONE OF THOSE THINGS ARE CORRECT, LADY!!! So after calling around to the incompetent workers, my belongings ended up being in their office. Stuffed in bags. Little bags. So there were a lot of them. Draws and all. I was furious. I plan on writing a letter and complaining and threatening law suit. They acted like it was no big deal.
My draws look like they were sniffed.
Matter of fact, eff that palm tree and it’s two stars!!!

We stayed at this hotel a few weeks ago and our experience was ok for the price. It is not a luxury hotel, but not bad. The bed was very comfortable and the TV was nice. It seemed clean until I opened the refrigerator and saw an old gatorade bottle. Other than that, the room actually seemed clean. The did call within 5 minutes of being there to ask about our first impression. I did tell them about the bottle and they apologized.
I didn’t have a bad experience. Overall, it was okay for the price.

This place is HORRIBLE! Do not stay here! This place is a dump. There were bugs in our room, (although not bed bugs) ants in the coffee pot, it smelled like cigarettes, it’s totally out dated — especially the room keys, for which you will be charged $ 3 if not returned. Probably because they are so out dated, they can’t replace them. We stayed 2 nights for business (my company picked this place) and on the second night we discovered housekeeping had cleaned the room and not given us any fresh towels. There is no complementary breakfast, the restaurant next door doesn’t serve alcohol and the pool looked gross and the heater was broken. The staff upon check out was rude. The only good things were the beds, they seemed brand new and they had a flat screen TV. Oh, and the rates were dirt cheap, but I would happily pay more for a better place. I’m being generous with 1 star, again, DO NOT STAY HERE!

Even one star is one too many !!!
One of our party’s rooms had ants
Housekeeping is random — customer service is nonexistent –and I wouldn’t swim in the pool –as who knows when the last time it was cleaned
Save your money and go anywhere else!!!

Horrable management, bugs in the rooms, very mean employees, didn’t even make our rooms, keys kept not working, and so much more. For your own good don’t stay here…

STAY AWAY! The only people that would appreciate this hotel are those that like to be able to sit in their room with a pack of cigarettes.
Had to book this hotel because my apartment was being renovated. Sadly, it was spring break season so everything was crazy expensive. I booked on Priceline and paid $ 110. Check-​in was strictly at 3. Some people even had to wait after three because their rooms weren’t done being cleaned. Those people were congregating in the lobby and looking very annoyed. None of the staff was apologetic or seemed to care at all. Upon check-​in, I was informed that this was a smoking hotel and they only had one non-​smoking room available. When I tried to open the door to my room, the handle was completely stuck. The maintenance man had to come and essentially beat the door in to get it open. The keys were outdated as well. I was hit with a heavy scent of mildew and cigarettes as soon as I entered the room. I called the front desk and I was assured it was a non-​smoking room but that the odor can drift between the smoking and non-​smoking floors. To be fair, everything looked very clean. Just when I finally relaxed enough to accept the hotel for what it was, I heard a loud banging at my door. Some crazy drugged or drunk woman was accusing me of spying in on her hotel room. Seeing as though I just got in and hadn’t even turned on the TV, she was clearly out of her mind. I called the front desk to report her and the front desk person barely let me finish my sentence. I later went up to ask if it had been handled and she carelessly replied «Oh I don’t know. I didn’t really see anybody so who knows.». This woman threatened me and was banging on my door, and no one cared enough to see what was going on? I felt like I was staying at some pay-​by-​the-​hour facility. Definitely don’t stay here if you are looking for any sort of rest & relaxation. Not worth the money.

Priceline is Priceline — sometimes you hit the JACKPOT aaaaand sometimes you don’t! This hotel is in a decent part of town right off I-​95… The odor in the lobby was an alert to my senses that this place holds some age & needs deodorized all the time — still a funky smell in the air. The lobby décor was nice… Our room had a King size bed — in the morning my back said King was good BUT too soft or more firm please! I saw two small crawling bugs in the bathroom & the tub did not drain well. The bathroom def could have cleaner… Overall — this place needs work & not recommended.