Tesla – West Los Angeles

This review is long overdue… after a rocky start with the Van Nuys center over 2 years ago, I had the fortune of being introduced to Fernando and I’ve only dealt with him since then. Fernando is helpful, friendly and clearly cares about the well-​being of his clients. He can be trusted to take care of your car as if it was his own, to keep his promises as well as reset expectations if necessary. Due to his care and professionalism, I had no choice but to change my service center once Fernando moved to Santa Monica. I hope Tesla continues to recognize and reward him for all that he does for his customers. I could not recommend this location highly enough!

Tesla… wow…Ilan musk is a genius… And thank you Fernando, the best service rep I have ever met…
I am a hugh Tesla fan, I wish I would have bought more stock 3 years ago instead of the car…, but the car is amazing, The owners are a different breed. But I brought my car in for yearly service, and was given the P85D, which is the newest version. Forget the fact that it goes 0 – 60 in 2.5 secs, mine is also fast… but this one had the Auto Pilot… I felt like a Jetson… back to the future… We hear about cars driving themselves, but this is the only one that does… and you can see the future with this techology… so in short.
I get on freeway, put cruse control at 80, and turn on automatic pilot. So now my car will not go faster then 80 and will mimic the traffic and the car in front of me… I drove 10 miles… no breaks, no gas, no steering… no accident… then I get off freeway and want to try in traffic on ventura blvd… set cruse control to 40… the car is amazing… takes turns… slows when car in front of me slows… and it comes to a complete stop when car stops in front for red light… then on it’s own starts again… no hands no feet… wow…wow…
there are bugs… it does not see red lights… so if there is no car in front you might be at risk… but it works… this blew me away… as much as my first experience. driving a tesla.
Ilan Musk is a genius, I have Solar City (Ilan Musk company) solar power on my house… so my electric bills over the last 4 years have been 0! my gas bills because of the Tesla 0.
as always… I need to end this with… screw Obama… as he is ruining this country Ilan Musk is making the U.S. great… perhaps he should run for president!

I went in for a 50k service on my model S. This included brake fluid and coolant replacement as well as numerous other checks. Everything went smooth including the loaner. Working with Fernando M. is always a pleasure. He recently moved from the Van Nuys location to Santa Monica. Santa Monica is lucky to have him.

Charged here now about a dozen times coming from SD. Every single time — they are kind and courteous. I own a Roadster so I’m kind of a red-​headed step child to the Model S folks… But they still put me on the 70A and in outta there in 3 hours. Also grabbed a couple bottles of water and a Coke for a picnic while we charged. Highly recommended.

this store was outstanding, the cars are gorgeous, the service was also outstanding… my husband and I went Jan. 14^th. this was my husbands birthday (78^th.), we live up in the high Desert in Hesperia, so it took us a long time to get here. this is were he wanted to go. this was on his Bucket list you could say. (check). he has loved this car on day 1 when they first came out, (years ago) he knows everything about them… the people were so nice when they found out it was his birthday the girl went in the back and came out with not one shirt but 3, in a bag and a poster… he loved them and is still wearing them.(he is a GREAT advertiser for Tesla). when we lift he said he could of been there another 2 hrs. he loved the car, They signed him up for a test drive in Pasadena store. OMG!!! what a car. this is the car of the future. he loved driving it, (me too)… soooooo thank you sooo much for making my husbands birthday so wonderful… one day he will get to go to the factory in San josa … If I had a wish I would wish him a Tesla car… thank you Tesla His wife

Brought my boss’s vehicle in for a few questions. All in all Teddy from the service center is the contact to see. He is amazing!!! Resourceful/​friendly/​just overall amazing!!!

This place was better when it was also a showroom (which has since move to Santa Monica) — back then they gave you all kinds of goodies and snacks which you waited! Now it’s just a service center. I’ve had mixed results with the service — sometimes it’s top notch and sometimes it’s terrible — but it’s usually good service overall.
If you drop your car off they’ll pay for a towncar to take you back to your office — that was pretty nice of them. They’ve also showed up at my office to pick up my car and leave a loner car in its place — and not a crappy rental, but a Tesla Roadster.
Overall, they make great cars and they’re committed to doing a good job with service. I just wish they were always consistent.

The car is amazing. It is excelent for the environment and looks unbelievable. This is the best car I have ever owned and it saves a lot of time and money not going to gas stations. BEST CAR EVER!!!

The Tesla Model S is sick, and yes if I’m ever in need of a large four door carriage I’ll own one.
Reason For Ownership: Stylish Cruiser, No more gas stations, affordable when factoring in zero fuel expenses, car is fast, luxurious interior, 17 inch display/​controls/​navigation, many city perks for owning an electric car, car software is constantly upgraded, cool brand, one of the best looking four door sleds out there!

Sales associates, very well versed and friendly. Non-​invasive type of sales approach. More informational and exceptional knowledge of their products.

My new Tesla Model S has had a fantastic impact on my life. I used to hate to drive and now I can’t wait to get in my super fast, powerful, gorgeous car everyday. I absolutely love everything about it! For me it is the best invention that has happened during my lifetime. I love not having to go to the gas station and not using fossil fuel.
I have not had one problem. Someone in a previous post said they couldn’t believe that the stock was going up. There may be a few people who did reviews here that aren’t happy but the rest of us love our car and have no problems. It is so fantastic that I bought stock in the company and have already made a good return on my money.
It is so much better than I thought it would be.
I wish everyone could have one!

Great service, fun test drive.

Yes, I do have a Model S and this review is for the service department. As with any new product there my be a few bugs to work out. I had to make two visits to the service center. One was a dome light that was out, the second time a creak in the sunroof. Both times the employees were very courteous and efficient. As they are waiting for a new, larger facility, these guys are doing a great job though being a bit cramped.

I own a Tesla Model S and love the car and the driving experience. This was the showroom I went to when I made my reservation over a year ago. The staff here was very knowledgeable and friendly. The car buying experience was definitely fun!
Unfortunately, since I’ve had my Tesla, I had to take it in for service here and the charging cable needed to be replaced. But, the reason for only 3 instead of 5 stars — it is impossible to call this service center and get someone on the phone! Everytime I call, my call is forwarded to the Fremont location and they try connecting to the service center here and usually the same thing — no luck and they just tell me to call back later. Pretty crappy service! I don’t have all day to just keep calling back :(There’s no way to even leave a message and have them get back to you. Not what I expected from Tesla after the buying experience…

Love the dealership
very informative…
revolutionary cars.
wish they had more to show and sit it

This location is closing down but I got a chance to check out their Roadster (discontinued) and their model S which is huge!

Tesla Motors has the best customer service of any car manufacture I have yet to visit. The staff is supper friendly, very informative and they do not try to push or sell you anything. Their products are soo good you’ll want to buy them anyway. I am the second owner of a early Roadster and I the get same quality of service a new owner would expect.

1÷8÷11
Wow! Such pretty cars… we were able to take a seat and check them out… the folks there were extremely nice and knowledgable… now if only we won the lottery…

OMG, these cars are hot! Perfect for the speed demon in you :)
Hubby and I spent a fair amount of time at this showroom since he’s thinking of getting an electric car as his next car and the Tesla have awesome styling and are totally green! The service from Michael was great here and I’m told that Tesla are no-​commissions.
We’re in the market for the sedan version, the Model S, that has not yet been released and will hopefully hit the US market in early 2012 and eventually Canada in late 2012. It’s modeled on the Maserati platform so can’t wait to hear more when the details come out — cars are all made to order and the have a 3 – 4 year warranty.
The current Roadster is pricey (over $ 100K) and definitely not made for tall people — hubby was sitting in it and looking OVER the windshield!
The Model S is expected to be more affordable — base will be about $ 50K US although I’m excited about their Signature series Model S which will be about $ 80K est. with the mid-​size battery and unique colors as standards.
I’m fabulously excited about Tesla and really hope that hubby goes with this pick, which will totally kick butt over my BMW.
If you’re seriously interested, $ 5000 deposit required at this point to hopefully get your 2012 delivery… LOL at the ING around the corner. You definitely need to «save your money» before coming here :)

At one time, Tesla didn’t have a real show room. Now they have that and 7 stores (dealership just sounds lowly) across the county and 3 in Europe. (2 of the 7 US stores are in California. Because we’re cool like that.)
As a environmentally conscious citizen who also happens to love sports cars, I feel a bit of guilt knowing that cars that are truly fun to drive average 10 miles per gallon. Anything that was «good» for the environment (I use quotation marks here because no cars are good for the environment. Maybe that Prius doesn’t have a huge carbon foot print now, but it certainly wasn’t made in a factory powered by windmills, nor is it biodegradeable.) also lacked power and style– vehicles without shape, design or flair. Tesla decided that being green didn’t have to be synonymous with being weak or homely.
The Tesla roadster is a beast that sips electricity like a glass of good scotch. It beats out any other hybrid with its 110 mpg.
As for performance, unlike most gasoline powered cars whose torque increases as you climb in rpms, the Tesla’s peak torque begins at 0 rpms. I. e that car can go. Instantly. 3.9 seconds to 60 mph and 3.7 seconds in the roadster sport.
Tesla falls under the auspices of a well kept secret. In a way it is. They don’t advertise much. No cheesy commericals or glossy picture spreads in Conde De Nast Traveler or Cigar Afficianado. As I said earlier, at one time they didn’t even have a real showroom.
Tesla is a quiet force both literally and figuratively.
Oh, and they’re a pretty penny, which explains why Dustin Hoffman has one and I don’t.
Like most things people want in this country but can’t actually afford, the Tesla can be financed.
Aside from the $ 101,500 price tag, Telsa makes it easy to want to be green.